QA Test Analyst

Tulasi Ram K

MOB: 510-***-****

adi5vn@r.postjobfree.com

Experience Summary

An experienced IT professional with more than 10 + years of core technical experience in Mobile Handset Testing, Mobile Protocol Testing, Mobile Application Testing, Client/Server Testing, Web Application Testing and Network Testing and automation. Well versed with SDLC, STLC and BLC- Bug Life Cycles. Good at Sanity Testing, Functional Testing, Regression Testing, Performance Testing, Conformance Testing, User Interface Testing and Exploratory Testing. Depth in designing various SW test process, procedures, validation and verification for Lab and Field environments of prototype and commercial products. Excellent working functional & technical knowledge of GSM, UMTS, CDMA, LTE and Wi-Fi network technologies and following 3GPP and 3GPP2 technical specifications. Hands on experience with major mobile o/s - Android, Microsoft Windows Mobile, Motorola AJAR, Symbian, Samsung.

Overall Responsibilities

Preparation of test plans, test cases, test estimation, test case execution, test reports, Logging defects, defect tracking and reporting as per the carrier requirements. Leads test effort for major releases, as needed.

Hand-on experience of testing Browser, SMS, MMS, RCS, Voice call, Video Call, Phone Book, Battery, Data throughput, Camera, Audio, Video,Streaming, VOLTE call with simulator and real time networks .

Following 3GPP, 3GPP2, GSMA, IETF Carrier acceptance test cases, creating new and enhancing existing test suite.

Creating, evaluating, enhancing and reviewing the existing test cases for better quality of the product. Protocol Conformance testing with Anritsu, Agilent, W2bi, Spirent AirAccess, Aeroflex, Agilent and R&S test equipment’s.

Work closely with cross-functional teams to explore new ideas in the software world and enable creativity, participate in evaluation, recommendation and selection of software solutions.

Create, update and execute automated test scripts. Analyzes failure and success of automated scripts and makes modifications when required. Utilizes documented test cases to perform multiple tests on mobile SW systems.

Ability to conduct, monitor and provide feedback to others for Functional, Regression, System Test Executions. Actively interact with developers & other test engineers in a team environment. Capturing and maintaining all test logs, defects and reporting, managing all test activities throughout the project life cycle.

Provides weekly status reports to include items as current state of test effort, test metrics, time allocated, problems found, enhancements requested because of new functionality and defect status.

Capable of picking up new technologies and new tools with minimum learning curve. Good interpersonal Skills, Committed, result oriented, Innovative, hard working with quest and zeal to learn new technologies. Ability to work and able to manage a team with good communication and drafting skills.

Technical Skill set

Operating Systems

MS Windows-10/8.1/NT, UNIX, Linux, Goobuntu, Chrome OS, Android OS, iOS

Languages

C, C#, Java, Python

Application Software

MS-Office 2000/XP/2003/2010, Google Docs

Bug Tracking Tools

Clear Quest, Bugzilla, PLM, Clear DDTS, Quality Center, MS- Excel, JIRA, TestRail

Network Simulators

Anritsu MD8470A, MD8430A, MD8480B, MD8480C, MD8475A, Agilent 8960, Agilent PXT, CMW cards, Spirent C2K-ATS,Spirent Datum, Spirent NOMAD HD, Aeroflex 6402 & 6204 CDMA Test platform, Aeroflex 7100 Digital Radio Test Set, R&S CMW500, CMW200,W2bi QuikProbe, Anritsu ME7834L,Keysight UXM, QXDM,QCAT, QPST,

Log Analyzers & Tools

QRCT, QMICM, Wireshark, X-CAL, Now SMS / MMS Gateway, STEKif AT Command Tool, NNEXT, ETS, Medic-Uploader, RDX, ADB Logcat, Test forte, G&D Card Reader, Gemalto card admin,PCOM32, TTPCOM Genie Logging Tool, Android DDMS, Catcher, System Trace Tool, Mobile Analyzer, IRTC, Intel Phone Tool, IMC Flash Tool, USBPCAP, Dediprog, Agilent WPA, JIRA, GIT, Eclipse, WWAN APP Test Tool, ChkBugReport, Iperf, Keysight Command Expert, Keysight BenchVue, Universal SIM Master, Gemalto Card Reader, Charles Web Proxy, ODIN, GitHub, Android Flash Tool, FxTrace Tool

Project Name: Microsoft Surface Engineering

Client: Microsoft Corporation, Redmond, WA

Role – QA Analyst

Responsibilities

●Work in Windows Devices Group that delivers on the Microsoft vision of empowering every person and every organization on the planet to achieve more.

●Created high-low level technical designs, test strategies, test plans, test scenarios, test cases, test automation scripts, procedures considering specific guidelines, methodologies, structures, security and availability.

●Engage with product engineers to determine verification and coverage of different products and use this information to design and write the low-level routines for validating components such as GPU, memory, display, Wi-Fi, IR/RG cameras, sensors, mobile chipsets and other ground-breaking technologies resulting in the development of the quality metrics.

●Work on PC Platform and mobile chipset architecture and develop automation tests using Python / PowerShell/ C# for different power states of system and devices (ACPI – S-states, C-states, D-states) and USB (U-states) including various subsystems like Multimedia, communications, sensors, 3G,2G, DPTF-Thermal, RF etc.

●Liaising among core technical teams, automation, scientists, performance engineering teams, infrastructure teams, network teams, data teams, database teams, web development teams, integration, validation and verification teams that exists across organization & global and come up highly scalable, reliable, performance boosted software solutions for all complex software platforms, applications, products, issues.

●Hands-on systems programming skills and extremely high bandwidth and improve the software solutions. Develop the verification specifications and methodology that will be used for product stability. Develop software with extensive knowledge of embedded programming; owning the entire lifecycle from design and specification to implementation and support. Test the robust Application Programming Interfaces (APIs) with knowledge in TCP/IP, mobile protocols and WCF (Windows Communication Framework).

●Manage and execute the complex test cases on software products / systems / devices in a safe, reliable, compliant, high-quality, secure product IP (Intellectual Property) information for mass production.

●Protocol development and validation of GSM, UMTS, LTE, USB and PCIe across all the procedures that comply to 3GPP,3GPP2,5G, USB-IF, ETSI and Carrier requirements. Identify Key Performance Indicator KPIs for the better product delivery. Measuring KPI on every major release of the firmware, LKG and update the limitations for all.

●Apply special skills in Windows User mode (UMDF)and Kernel mode device driver (KMDF) knowledge for networking devices (Wi-Fi, LTE, Bluetooth, USB). Apply core skills and effectively work on application development and verification of product using windows PowerShell scripting, Python, .Net, Azure, C#, C++, Windows IOT, Selenium, Cucumber, network designs.

●Work on finding critical scenarios that impact user experience on cellular services, map such scenarios to modem procedures, design and develop with network simulators, test and optimize the modem or OS platforms. Debugging and troubleshooting latencies in various layers of protocol stack, Hardware & software interface (such as USB/PCIe) that could impact power and performance of the device.

●Developed Lab Architecture and Integration plan documents for the lab network and various testing environments. Developed supporting structures for all test automation including mocks, stubs, & test harnesses

●Write exceptional test cases and test scripts to find the Performance bottlenecks, security loopholes, non-availability, latency issues by focusing on low-level technical design specifications, validation and verification results, methodologies and find room for better optimization, scalability so can produce a reliable software combination.

●Finding the loopholes in products, performance issues, security, integration and networks. Working with the Security Engineering teams to maintain and improve infrastructure security and assisted in making key decisions for framework /architectures / practices / methodology changes.

●Fine tuning of existing systems and frameworks, creating or modifying or suggesting superlative designs considering performance and scalability features in mind. Working on tools to deeply analyze performance results to pinpoint bottlenecks and find optimization opportunities. Act as a lead in creating & running manual tests, automated test scripts for all interfaces while integrating with different process flows, systems and applications. Ensure every mission critical product, device, systems and applications follow process, completeness, no latency and high availability so can mitigate the risk.

●Develop manual and automated scripts for performance testing, security testing, API testing, usability testing, compatibility testing, database testing. Lead the product design reviews to provide inputs / concerns on functional requirements, product designs, strategies, potential problems, performance and scalability.

Project Name: Google Play Store

Client: Google, Mountain View, CA

Role – QA Test Lead / Analyst

Responsibilities

●Worked on creating, enhancing, fine tuning existing manual and automated test cases and scripts. Performed unit, integration, security, API, network, carrier, performance, protocol testing at different layers of system.

●Review of test plans, review of test cases, incorporate the review comments and preparation of functional traceability matrix and follow defect life cycle management till the end of all release/s.

●Analyzing, debugging and collection of logs for all wireless protocol stacks both Mobile/Tablet and Network connectivity side. Hands-on experience in executing and debugging carrier specific test cases such as AT&T, Verizon, T-Mobile and regional carrier networks. Plan to mitigate risks well in advance for mission critical products & applications & devices & networks. Manage and actively participate in the test defect resolution process; provide defect descriptions, root cause, scope, risks and impact of a problem and facilitating defect reviews. Provide feedback to technology teams and business partners on design improvements. Validate all product fixes and escalate issues that may affect the schedule, budget or product quality and testing process.

●Model and Analyze workloads to drive system architecture and design modifications. Participate in business requirement discussions, design sessions and functional specification reviews with the technology teams and business partners. Ensure that test plans adequately test the functionality, interfaces, performance, and data integrity of the project.

●Participate in technical discussions within QE team as well as with other groups associated with assigned project. Perform and analyze verification and validation test data to determine whether systems or processes have met validation criteria or to identify root causes of production bugs

●Plans and Executes Performance Engineering activities for digital Technologies. Produce hazards mapping/tracing based on product hazards descriptions. Develop test strategies, procedures, and/or scripts to verify that product hazards have been mitigated. Produce test reports and summaries and support the product release to production. Provide Linux or application code to monitor system performance in real-time on QA and production systems, integrating with tools like Grafana etc.

●Provide feedback to technology teams and business partners on design and usability improvements. Validate all product fixes and escalate issues that may affect the schedule, budget or quality of the product or testing process. Verify compliance of test processes on all projects

Project Name : Intel WWAN, Intel M.2 7360 WWAN

Models : Intel Bay Trail, Intel Cherry Trail, Intel Broxton, Huawei ME906v, MU736, Intel M.2 7360

O/S : Windows, Android

Client : Intel Corporation

Carrier : AT & T, Verizon Wireless, T-Mobile, Sprint and Regional carriers

Location : Santa Clara, CA

Responsibilities

Hands-on experience and Expert knowledge of 3GPP ( UMTS & LTE) Layer 2 and Layer 3 protocol and call processing testing and creating test cases using equipment such as Anritsu 8475, CMW 500, Keysight 8960,PXT,UXM performance and conformance systems and conformance equipment .

Wireless Protocol Test Engineer is responsible for Creating Protocol test scenarios ( UMTS+LTE) across all the procedure that comply to 3GPP and Carrier requirements · Able to identify the KPIs that make sense for product to define best user experience and figure out methods to measure the KPIs ·

Writing test plans, test cases, generating test reports, working with development team to understand and reproduce issues and validating builds by executing test cases using mobile device prototypes with test equipment in lab environment. Execution of detailed test procedures based on test specifications.

Planning of test approach and scope, write test cases, execute test cases, record and manage defects communicate issues with greater detail and help development teams to easily understand fix issues faster or assess level of risk.

Review of test plans, review of test cases, incorporate the review comments and preparation of functional traceability matrix and follow defect life cycle management till the end of all release/s.

Analyzing, debugging and collection of logs for all wireless protocol stacks both Mobile/Tablet and Network side. Hands-on experience in executing and debugging carrier specific test cases such as AT&T, Verizon, T-Mobile NW.

Test execution of different functionalities like SMS, Data Connectivity, Wi-Fi-Offload, Network Selection, Handover/IRAT, Mobile Hotspot, Network Signaling, USB Enumeration, PCI node enumeration,IPv4 & IPv6 connectivity, LTE RF, UMTS RF Band Support, Data Throughput, SIM hot swap, Roaming, Bluetooth, WWAN Radio States, Carrier Aggregation,PnP power Management, Connection Manager, SIM Access, IRAT/Handoff Tests.

HLK [WHCK] test setup preparation, test case selection, test execution and reporting of test status. Pre-analysis of failure cases and update the failure reasons and dependencies.

Automation of mobile data connect, disconnect, Activation & deactivation, Power-Off & On scenarios with ACS Python automation framework, capture screenshots, test results and storing it to the system for further reference.

Windows User mode and kernel mode driver knowledge for networking devices ( Wi-Fi, LTE)·

Communicate issues with greater detail and help development teams to easily understand fix issues faster or assess the level of risk.

Project Name : TCL / Alcatel OneTouch MT6589

Models : RAV4 4G, Megane3G, Tango 3G, Idol x

O/S : Android

Client : TCL / Alcatel OneTouch

Carrier : T-Mobile, MetroPCS, AT&T, USA Regional Carriers

Location : Irvine, CA

Responsibilities

Preparation of Test plans, review of test plans, preparation of test cases, update review comments, preparation of functional traceability matrix and follow defect management till the end of all releases. Managing team members located in different locations for IOT and Field testing, update test results and defects till closure.

Working closely with project managers, business analysts, developers. Analysis, debugging and collection of logs for all wireless protocol stacks from mobile UE and network side. Regression testing of chipset for LTE, UMTS, GSM,GPRS,HSPA,HSPA+,Wi-Fi, Bluetooth, SIM Access for T-Mobile, AT&T and Regional carriers.

Creating, evaluating, enhancing and reviewing the existing test cases for better quality of the product. Execution of test cases, troubleshooting of the test cases and test setups in lab and customer reported labs.

Project Name : Modem Protocol Enhancement

Models : Samsung S1, S2, S3, S4, Note 1, Note 2, Note 3, Tab 1, Tab 2, Tab 3, Samsung ATIV, Droid

O/S : Android, Samsung P2K, Samsung Tizen, Bada, Samsung WPP

Client : Samsung, USA

Carrier : Verizon Wireless, AT&T, Sprint, USA regional carriers

Location : SISO Bangalore

Responsibilities

Planning, managing, mentoring activities for a diversified group of people. Coordinate IOT Test lab setup, configuration, update of lab equipment and weekly updates of carrier requirements from vendors. Coordination and execution of field testing in USA for 4G, 3G and 2G voice and data network services.

Debugging, troubleshoot the device or equipment for issue analysis and reproduction. Reproduction of carrier, customer and market reported issues with test equipment.

Verification of applications like Voice Call, Video Call, VoLTE, E911, Browser, Messaging, Instant Messaging, Audio & Video Players, Settings, File Manager, Rich Communication Service, Flashing of devices .

Coordinating with QA/Product Engineers for Network Testing and Issue Reproduction and discussing the same with India, South Korea and USA team members and attending technical discussions.

Analysis, debugging and collection of logs for LTE and other wireless protocol stacks from mobile UE side. Regression testing of Qualcomm chipsets for LTE, UMTS, GSM and CDMA for Verizon Wireless, AT&T and Regional carriers based on carrier specific and 3GPP/3GPP2 test specifications.

Test execution involved Sanity testing, Functional testing, Regression testing, Protocol conformance testing (PCT) both Manual & Automation, Performance testing using Anritsu, Spirent, Aeroflex, R&S test setups. Execution of Spirent UTS test suite for Spirent Test Certification. Creating, evaluating, enhancing and reviewing the existing test cases for better quality of the product.

Regression Testing of CMC221 and Via Chipsets for LTE and CDMA and interworking carrier specific test cases.

Protocol Conformance Testing of chipsets by using Anritsu, Agilent, W2bi, Spirent AirAccess, Aeroflex and R&S test setups. Convert customer and market reported issues to test cases for feature testing purpose.

Analysis, debugging of LTE other wireless protocol stacks from mobile handset side. Execution of VZW specific test cases as per CDG Test suite. Test Execution of UTS test suite for Spirent certification using AirAccess simulator.

Reproduction of carrier, customer and market reported issues with test equipment. Debugging and troubleshoot the device or equipment for issue reproduction.

Tracking and maintaining the bug cycle till the end of the project.

Involved in Periodic Project Meetings.

Project Name : LJ-VT (Linux-Java Video Telephony)

Client : Motorola, USA

O/S : MontaVista - MobiLinux

Location : Motorola, Bangalore, India

Responsibilities

Preparation of test plan, test cases, test setup, review of test plan and test cases document and update it.

Preparation of Traceability matrix to cover all functionalities and review it.

Execution of test suite for Voice, Messaging, Tools, Settings, Camera and Video call applications.

Performed Sanity Testing, Functional Testing, Regression Testing, User Interface Testing and Performance testing.

Reproduction of customer and market reported issues.

Tracking and maintaining the bug cycle till the end of the project. Reproduction of customer and market reported issues. Creation of test cases as per the market issues for feature testing needs. Tracking and maintaining of all defects till the end of the project life cycle.

Involved in periodic project meetings and exchange all ideas for better improvement of quality standards.

Project Name : Sonim XPCWINAPP 2.0 –PPC Client

Client : Sonim Technologies, USA

O/s : Microsoft Mobile 6.1

Location : Integra Micro Systems, Bangalore, India

Responsibilities

Understanding technology, feasibility study, preparation of test plan, test cases, review and update of it.

Baseline all test cases and test data and update in customer site.

Execution of test suite for Voice, SMS, Data call, VoIP calls and Video call applications.

Performed Sanity Testing, Functional Testing, Regression Testing, User Interface Testing and Performance testing.

Creation of test cases as per the market issues for feature testing needs. Tracking and maintaining of all defects till the end of the project life cycle.

Involved in periodic project meetings and exchange all ideas for better improvement of quality standards.

Project Name : Jaguar

Client : Pearl Beverages Ltd, India

Location : Integra Micro Systems, Bangalore, India

Responsibilities

Preparation of test plan, test cases, test setup, review of test plan and test cases document and update it.

Performed Sanity Testing, Functional Testing, Regression Testing, User Interface Testing and Performance testing.

Reviewing the documentation on the analysis and communicate the feedback to the customer.

Tracking and maintaining bug cycle till end of the project. Reproduction of customer and market reported Issues.

Creation of test cases as per the market issues for feature testing needs.

Tracking and maintaining of all defects till the end of the project life cycle.

Involved in periodic project meetings and exchange all ideas for better improvement of quality standards.

Education

Masters in Electronics & Communication

DNIIT from NIIT

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