Sales Consultant
Resume:
Thokozile Mazibuko
OBJECTIVE
My ability to link my goals to that of the company keeps me focused, organized, motivated and driven, being able to work in a team and as an individual allows me to learn, maintain and achieve the required results.
EXPERIENCE
August 2018 – till to date
Service Consultant (Capitec Bank)
Selling personal loans, credit cards and funeral cover.
Analysing and interpreting clients documents (bank statements)
Assisting with transactions
Handling complaints
Customer service queries
Depositing cash and cheques
Opening new accounts
June 2014 – June 2017 Frank. Net CBS, Cape Town
Sales Consultant
Selling – Life Cover, Disability Cover, Salary Protection and Funeral Cover
Data Capturing, Assisting Clients with queries and handle complaints before transferring them to other departments
Customer engagement agent: June 2017 – June 2018
Collections – Calling clients to make payment arrangements
Data capturing – (updating client details), Assisting with complaints before transferring to service department.
Sending policy document via email.
Retaining clients that want cancel policies
Sept 2012- April 2013 RCS (Personal Finance) Good wood, Cape Town
Sales Consultant
Selling Financial Products (Loans)
Data Capturing
Dealing with Customer queries
Upselling to existing clients
08 April 2013 – June 2014 Home Choice Wynberg, Cape Town
Sales Consultant
Selling Laptops and Cellphones
Data Capturing
Assisting with queries (Complains and Service Delivery)
EDUCATION
School Attended: Kopano senior Secondary School
Highest Grade Passed: 12
Year 2006
HIGHER EDUCATION
Further Education and Training Certificate : Banking
NQF Level 4
COMPUTER LITERACY
Windows
Ms Excel
Ms Word
Ms PowerPoint
REFERENCES
Contact Person : Adean Moses
Position Held : Team Leader (Home Choice)
Contact Number : 083-***-****/ 021-***-****
Contact Person : Raaid Barmania
Position Held : Team Leader (RCS)
Contact Number : 079-***-****/ 021-***-****
Contact Person : Busiswa Qenene (Capitec Bank)
Position Held : Manager
Contact Number : 083-***-****/ 045-***-****
Contact Person :Busisiwe Tempi
Position Held :Team Leader
Contact Number :083******* /021*******
Contact this candidate