Robert King
San Antonio, TX 361-***-**** *********@*****.***
Sales & Business Professional
Human Resources Process Improvement Strategic Planning
Qualified, knowledgeable professional with a passion for higher education and experience in business development, management, and human resource management. Skilled in communicating with diverse populations and collaborating with various members of the organization to achieve business objectives. Highly adept at applying in-depth business knowledge, enhancing performance through strategic planning, and proactively leading significant projects.
Business Administration
Relationship Building
Project Management
Leadership & Communication
Customer Education
Training & Development
Team Management
Payroll & Benefits
Supply Chain Management
Cross-Functional Collaboration
Continuous Improvement
Inventory Management
PROFESSIONAL EXPERIENCE
SAN ANTONIO INDEPENDENT LIVING SERVICES, San Antonio, TX 2020 – Present
Human Resources Manager
CARLOTZ, INC, San Antonio, TX 2018 – 2020
Sales Coach
Successfully developed and implemented various new processes to increase organization of the lot, enhance follow-ups with customers, and start communicating with customers who missed appointments.
Led the company to becoming the first store to sell 100+ cars in month, by contributing 24 sales to the count.
Efficiently processed loans, while coordinating with customers on the sales floor to identify their needs; managed loan financing, sell vehicle service contracts and gap insurance, and oversaw inventory management.
RELIANT ENERGY, Remote 2015 – Present
Sales Representative
Responsible for selling products and electricity services, while maintaining professional interactions with customers and fellow employees; actively meet or exceed personal sales goals on a monthly basis.
Assessed customer needs and provided information on products and services, while offering suggestions.
HERTZ CORPORATION, Denver, CO 2015 – 2018
Management
Oversaw fleet management, while renting out large fleets on a daily basis; utilized high-quality communication and problem-solving skills to resolve any customer service-related issues.
Effectually led a store to become number one in quarterly sales for insurance coverage for rentals.
Processed rental applications in and ensured optimum lot organization and coverage by managing the inventory.
EDUCATION & CREDENTIALS
Doctoral of Business Administration, Incarnate Word (Expected 2022)
Master of Business Administration in Management, Northcentral University (Expected August 2020)
Bachelor of Business Administration in Management, Concentration: Human Resources, Texas A&M University
Certifications: Human Resources Certification, Primavera Software Certification