Software Sales

Alena Ghali

*** ***** ***** **.

McKinney, TX ***71

Phone: 973-***-****

Email: ************@*****.***

Career Objective:

Self-motivated and dynamic candidate with extensive knowledge of software/mobile testing and quality assurance methodologies. Looking for a responsible position as a QA tester at a junior level position in a reputable organization.

Summary of Skills:

●Extensive knowledge of software development, testing procedures, and Quality Assurance standards

●Comprehensive knowledge of manual testing

●In-depth knowledge of software/mobile testing, business process, and testing life cycle

●Comprehensive knowledge of regression, functional, and system testing procedures

●Defect and Bug Discovery

●Tracking, Logging and Reporting

●Familiarity with Agile (Scrum) Methodology

● Basic knowledge of database definition, design, and configuration; some experience with SQL, Json, XML, POSTMAN

●Detail-oriented with strong analytical and troubleshooting skills

●Excellent written and verbal communication skills

●Fluent in Russian

Work Experience:

Junior QA Tester

Stormnet LLC, Minsk, Belarus

April 2019 - August 2019

●Review and analyze client-specific product requirements and scope of services

●Analyze functional and technical product design for testability

●Collaborate with project team resources to understand and prioritize product testing efforts

●Provide input to product test strategies

●Create test plans, testcases

●Create, write and execute detailed, comprehensive and well-structured test

● cases

●Documented and reported testing issues on Tracking tools Jira and Redmine

●Create Quality Reports

●Familiarity with Web app testing (client-server architecture, syntax and writing basic scripts in Json, XML

●Write SQL queries against database for data verification

●Familiarity with mobile app testing, logs removal

●Basic experience with Web servers and API testing (work with POSTMAN using GET/POST inquires)

Amazon/eBay Online Sales

Self-employed Online Seller/Owner

January 2013 - Present

●Create and manage inventory of items to be sold online, and ensure proper updates to it.

● Determine customers' requirements online, and provide them with suggestions.

● Look through the inventory to determine if customers' required items are available.

● Provide customers with information on statuses of desired items, including availability and delivery timeline.

● Pick, pack, and dispatch items, ensuring that they are properly labeled and addressed.

●Handle search engine optimization work to ensure that products are marketed to customers in a prioritized manner.

● Resolve customers' complaints and issues, by using arbitrary procedures established by the company.

● Respond to customer's queries over email, and through the websites chat support.

Education:

●Pedagogical and Translator/Interpreter Degree, 3-years non completed

Minsk State Linguistic University Minsk July 2003

●Associate Degree in Business Administration

Camden Community College Rohrer City Cherry Hill, NJ May 2010

●Udemy online course Software QA testing, 45 hrs, certificate “QA Software Tester”, 2019

●Stormnet LLC 4 months in-class course, Certificate “Manual QA SoftwareTester”, Minsk, Belarus

Reference: Available upon request

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