Kelly E. Kuyon

**** ***** **. ***** ********, Ohio 44133 440-***-**** Email: adi5pp@r.postjobfree.com Motivated and determined professional manager/ administrator with over 16 years of experience in residential property management, customer service, quality control, administrative tasks, project research, and inventory control as well as contractor supervision. Extensive experience in schedule management, project monitoring, proposal development, budgeting and cost management and problem resolution. Comprehensive ability to direct field contractors, assist clients with concerns; manage construction and project administration including health and safety programs and quality assurance. Seeking a position where experience and training may be most effectively applied and affords an opportunity for professional challenge, personal growth as well as to benefit the employer.

Essential Skills

Problem Identification, Research & Resolution Operations Governance

Maintenance & Repair Quality & Cost-Effective Countermeasures

Client, Resident & Board Communications Planning & Scheduling

Insurance & Warranty Management Contractor Management & Relations

Regulations & Safety Resource & Workflow Planning

Team Building & Motivation Finance & Budget Management

Property Inspection & Management Project Management & Supervision

Estimate Review & Approval Accurate Record Keeping PROFESSIONAL EXPERIENCE AND QUALIFICATIONS

Management/Administration of Homeowner and Condominium Associations KareCondo Property Management 2019 - Present

Associated Property Management 2017 - 2019

Renner Management Group, Inc. 2016 - 2017

Manage financial and general operations of various properties – payments, budget preparation, maintenance concerns, and insurances.

Analyze and calculate all essential information required for general maintenance, building(s) physical condition and needs, enforcement of governing documents, process work orders and oversee emergency issues.

Coordinate contractor, gather bids, prepare project specifications and contracts.

Assist the Board in day to day operations and strategies. Prepare for and attend Board meetings. Keep meeting minutes, if required.

Assisting clients with monetary transactions; and documenting and resolving complaints in an effective, timely and professional manner.

Document and report all financial transactions related to the properties, to the Board and their legal counsel. Custom Property Management, Inc. 2008 to 2016 Estimate Review & Approval

Experienced property manager with proficient administration and management with the entire operations of community residential properties.

Communicate all legal issues with Board Members and legal counsel.

Expertise in research projects such as matching contractors for specific projects. Prepare specifications and contracts; gather bids, build rapport with clients; oversee contractors and monitor projects to completion.

Accomplished leader recognized for outstanding performance, analytical thinking, exceeding goals, and researching issues for alternative resolutions. Renner Management Group, Inc. 2004 to 2008 Administration/Management of Homeowner and Condominium Associations

Assist residents and Board Members with monetary transactions and complaints in an effective, timely and professional manner.

Assisted with management of financial and general operations of commercial and residential properties. Document and report all property related transactions to the Board.

Advanced from administrative support to independent property manager within first eighteen months. ADDITIONAL WORK EXPERIENCE:

15 years in retail sales – jewelry and accessories sales professional; DCA Diamond Accreditation

3 years in medical billing/coding; application data entry; 10 key data entry (HPPA)

2 years in medical accounts payable/receivable for Medicare/Medicaid (HPPA) References available upon request.