Customer Delivery
Resume:
RESUME
ARULSAMY
**********@*****.***
Professional Summary :
Proven ability to maximize customer satisfaction while maintaining operational efficiency,Work with Customer Experience team to proactively mediate and resolve any customer concerns,Train and coach team members to consistently develop strong customer support
Experience :
Company Name : Hiveloop Logistics India Pvt Ltd (Udaan)
Duration : 2019- Till Now
Designation : OPERATION TEAM LEADER
Company Name : xpress bees Pvt. Ltd.
Duration : 2018JUNE-2019APRIL
Designation : Hub In-charge
Company Name : TCI Express Pvt. Ltd.
Duration : 2016 June – 2017 November
Designation : Hub In-charge
Company Name : Ecom Express Pvt Ltd
Duration : 2014 September – 2016 May
Designation : Hub In-charge
Company Name : DTDC Express pvt ltd
Duration : 2013-2014 october
Designation : DELIVERY EXCUTIVE .
SKILLS :
Managing entire Hub operations.
planning and controlling overall activities in the warehouse and delivery
Manage the delivery Operations Handling the Delivery Executives
Inward,outward,Planning, & return process, Last Mile Operations
All pickup and delivery activities of the branch
Vechile vendor management/Transport Management
Monitoring and Tracking the vechiles for delivery activites
Handled around 40+ vehicles in order to achieve delivery percentage /Supervise min of 20 to100bikers and delivery boys
Customer Service Delivery & customer problem Solving logistics operations
Manpower Management
Supervise min of 20 to 100 bikers and delivery boys
Cash Management
Educational Qualification:
BSC(Bio-Tech)-2013
Acharya Arts and Science college,Pondicherry
Personal Information:
Name: : Arulsamy
Date of Birth: : 11-12-1991
Gender: : Male
Father Name: : Peter
PermanentAddress : #25,1st Cross Street,Amma Nagar,Gopalan Kadai,Pondicherry-605010
Marital Status: : Married
Languages Known: : English,Tamil
Place:Chennai (ARULSAMY)
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