Chelsea M. Binder

**** ****** **. 989-***-****

Richmond, VA 23231 adi5mg@r.postjobfree.com

Summary

Sharp and passionate management professional with experience in hospitality, customer service and event coordination. Capable of meeting & exceeding goals, motivating employees, and making sound decisions. Responsible, with excellent problem-solving skills.

Education

Northwood University, Midland, Michigan (September 2008-May 2012)

Bachelor of Science in Business Administration with a major in Management with an emphasis in Hospitality and a minor in Accounting.

Dean’s List

Northwood University Woman’s Soccer

Professional Experience

Multi-Unit Manager, Kale Me Crazy (May 2017-December 2020)

Successfully opened two Wake County locations

Supervise a total staff of 40 employees and 6 managers

Developed and managed both store budgets

Manage staff relations

Produce monthly revenue analysis

General Manager, Kramer Restaurant Group, The Daily Dinette (January 2016-October 2016)

Opened new fast-casual location, 24-hour diner with an emphasis in bakery items and coffee drinks

Supervise a staff of 20 employees and 3 managers

Responsible for hiring, training, and terminations

Coordinate payroll and scheduling

General Manager, Inspired Concepts/LaBelle Management, Smashburger/Bennigan’s, West Bloomfield & Troy, MI (2008-2015)

Fast Casual restaurant with an emphasis on high quality and fresh product with a monthly sales volume of $76k-$92K

Successfully opened new location exceeding first year budgeted sales and labor goals

Developed store budget to exceed over 2% from previous

Supervise a staff of 30 employees and 3 managers

Responsible for hiring, training, and terminations.

Manage staff relations

Controlled food cost and managed ‘Just in Time’ inventory

Produce monthly revenue analysis

Developed store budget

Other Skills

Skilled in Microsoft Office Software

Knowledge of several point of sales systems-Aloha, PoSi & Micros, Revel

Proven leadership and organizational skills

Comfortable working with a team or as an individual

Strong written and verbal communication skills

Outstanding time management skills

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