General Manager
Resume:
Chelsea M. Binder
Richmond, VA 23231 ***************@*****.***
Summary
Sharp and passionate management professional with experience in hospitality, customer service and event coordination. Capable of meeting & exceeding goals, motivating employees, and making sound decisions. Responsible, with excellent problem-solving skills.
Education
Northwood University, Midland, Michigan (September 2008-May 2012)
Bachelor of Science in Business Administration with a major in Management with an emphasis in Hospitality and a minor in Accounting.
Dean’s List
Northwood University Woman’s Soccer
Professional Experience
Multi-Unit Manager, Kale Me Crazy (May 2017-December 2020)
Successfully opened two Wake County locations
Supervise a total staff of 40 employees and 6 managers
Developed and managed both store budgets
Manage staff relations
Produce monthly revenue analysis
General Manager, Kramer Restaurant Group, The Daily Dinette (January 2016-October 2016)
Opened new fast-casual location, 24-hour diner with an emphasis in bakery items and coffee drinks
Supervise a staff of 20 employees and 3 managers
Responsible for hiring, training, and terminations
Coordinate payroll and scheduling
General Manager, Inspired Concepts/LaBelle Management, Smashburger/Bennigan’s, West Bloomfield & Troy, MI (2008-2015)
Fast Casual restaurant with an emphasis on high quality and fresh product with a monthly sales volume of $76k-$92K
Successfully opened new location exceeding first year budgeted sales and labor goals
Developed store budget to exceed over 2% from previous
Supervise a staff of 30 employees and 3 managers
Responsible for hiring, training, and terminations.
Manage staff relations
Controlled food cost and managed ‘Just in Time’ inventory
Produce monthly revenue analysis
Developed store budget
Other Skills
Skilled in Microsoft Office Software
Knowledge of several point of sales systems-Aloha, PoSi & Micros, Revel
Proven leadership and organizational skills
Comfortable working with a team or as an individual
Strong written and verbal communication skills
Outstanding time management skills
Contact this candidate