Customer Care Assistant
Resume:
Brittanie Leighann Larkins
*** ********* ***** *******, ** 30331 404-***-**** *********.*******@*****.***
Objective: To work to obtain invaluable knowledge in the workplace. To use my Customer Service and computer skills to build a reputation of being that go getter who successfully gets the job done.
Work Experience:
Division of Family and Children Services December 2016 - Present
Economic Support Specialist 485 Atlanta South Pkwy
Supervisor: Tricia Green Atlanta, Ga. 30349
Responsibilities include but are not limited to assessing the human need of relief from poverty and its effects. To determine sources, types and levels of assistance available by law. To take the proper action to issue benefits and conduct case management activities to eligible clients requesting such programs and services. To provide responsive, courteous and efficient service to County residents and the public.
Georgia Gateway Technical Helpdesk Agent 1785 The Exchange SE
Supervisor: Monique Roberts-Pink Atlanta, Ga. 30339
Responsibilities included but were not limited to assisting clients with navigating through the Ga Gateway system. To help resolve any incident ticket placed by the clients for technical issue that might have occurred.
Manheim February 2016- November 2016
Driver 7205 Campbellton Rd SW
Supervisor: David Webb Atlanta, Ga. 30331
Responsibilities included locating the correct vehicle to be auctioned, delivering it to the mechanic for maintenance to be done, and driving the vehicle to the designated area to ensure it was in the correct slot at the time of sale.
Randstad September 2015- December 2015
Order Breakdown 6720 Oakley Industrial Blvd
Supervisor: Kerry Holden Union City, Ga. 30291
Responsibilities included breaking down orders and placing them on pallets to be wrapped and prepared for shipment.
Kroger November 2013- July 2015
Cashier 134 Banks Crossings
Supervisor: Danielle Williams Fayetteville, Ga. 30214
Responsibilities included greeting customers at checkout, scanning each customers grocery, assisting with the payment process whether it’s cash, card, check or WIC. Also assisting in Customer Care with check cashing and Western Union.
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Extracurricular Activities:
New Macedonia Baptist Church: Member of Young Adult Praise Team and GAP (God’s Anointed People)
Member of NMBC Audio/Video Ministry
Youth and Teen Assistant at NMBC
Andrew Young YMCA: 2004 -2007 Member of Sting Rays Swim Team
Tri-Cities High School: Peer Facilitators, DECA, Spanish Club, Lady Bulldogs Volleyball and Basketball
Georgia Pearls: AAU Girls 16U Elite Team
West Georgia Sports Medicine: Athletic Trainer at University of West Georgia 2011-2012
Metropolitan Basketball Officials Association: Basketball Official 2015- Present
Clayton State University: Clayton Student Internet Radio 2018-present
Computer Skills:
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Publisher
Adobe Photoshop
Adobe Illustrator
Adobe InDesign
Adobe Premiere Rush
Adobe XD
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