Judith E. Tolk
* ****** ***** **., ********, MA *2360
************@*****.***
Experience:
Senior Editor 4/2019-Present
State Street Global Advisors
Boston, MA
Proofread and edit product and advertising collateral, investment commentary, and direct mail campaigns in both written and digital formats. As a part of the Content Marketing team, provide constructive editorial input, ensure brand consistency, and serve as the final (QA) sign-off for all client-facing materials.
Copy Editor 12/2018-4/2019
Falmouth Publishing
Falmouth, MA
Copyedited and fact-checked all segments of the newspaper, including articles, news briefs, articles, letters to the editor, columns, editorials and more.
Editor/Proofreader 8/2018-10/2018
Six Degrees
Scottsdale, AZ
Proofread and edited advertising materials and agency blogs; contract position.
Editor/Proofreader 4/2017-8/2018
Desert Financial Credit Union
Phoenix, AZ
Proofread and edited all marketing materials — both print and digital — at the copy, design, and live stages. Deliverables included external and internal communications, advertising campaigns, and promotions.
Editor/Proofreader 5/2016-11/2016
CVS/Caremark
Scottsdale, AZ
Edited, proofread, and assisted in development and creation of Medicare Part D beneficiary materials.
Ensured quality control of documents for Print, Marketing, Account Management, and Benefit Implementation Departments, including editing, proofreading, tracking, and follow-up of materials in a timely manner. Ensured completeness of materials, content accuracy, and response and follow-up with various departments.
Reviewed materials from outside vendors, printers, and service providers for data accuracy, identified errors and followed up to acquire correct, missing, or delayed data and information, with key sensitivity to schedules and deadlines.
Assisted with coordination of quality control of data, development of production materials, proofreading, and editing of material prior to final production.
Choice Hotels International 2/2014-4/2016
Content Editor
Scottsdale, AZ
Wrote, edited and maintained optimized, customer-friendly content to promote the company’s brands, hotels and programs on several websites.
Leveraged the site content management system to develop and publish various content on the website, including hotel e-brochure marketing text, destination content and deals.
Enhanced the hotel e-brochure marketing text based on industry trends and other factors.
Supported all areas of the site, including marketing promotions, regional and state co-op sites, travel ideas, hotel deals, search initiatives and program areas (e.g., special offers, pets, government/military, gift card, travel professionals, meetings and groups)
Maintained and enhanced e-brochure marketing text style and training guides.
Supported, implemented, and approved website content requests submitted by business stakeholders.
Worked closely with translation, search engine optimization and user experience teams to develop, implement and improve content as well as workflow and other related processes.
Editor/Proofreader 8/2013-2/2014
CVS/Caremark
Scottsdale, AZ
Responsibilities as cited above for the 5/2015-11/2016 time period.
Freelance Writer/Editor/Proofreader 2008-2013
Supervisor, Proofreading Services and Quality Control Department 2007-2008
ASIST Translation Services, Inc.
Columbus, OH
Was responsible for ensuring accuracy and consistency of translated documents, including technical manuals, annual reports, newsletters, brochures, advertisements, and personal documents. Verified correct conversions of metric measurements and weights into Imperial, also Celsius temperatures into Fahrenheit. Wrote and edited marketing presentations to obtain new clients. Proofread and edited company newsletter. Improved document accuracy rate by 30% in six months, resulting in a sharp increase in client satisfaction.
Editor/Proofreader 2006-2007
Ross Products Division, Abbott Laboratories, Inc.
Columbus, OH
Edited and proofread promotional materials, packaging, and labels for a wide variety of medical nutritional products. Verified the accuracy of data, registered trademarks, and patents. Worked with the following accounts: EAS Myoplex, ZonePerfect, Similac, PediaSure, Glucerna, and Ensure.
Streamlined Proofreading Department procedures, created checklist for Department members to use to improve accuracy, reduce number of errors. Attained approximately 95% quality-control rating through the identification of documented errors. Consistently caught and corrected significant errors for Legal, Regulatory, and Marketing Departments.
Reduced the average turnaround time of documents submitted for review by approximately 35%.
Ensured consistency in media objectives, image, and taglines.
Ensured maintenance of Ross/Abbott style in published materials — advertisements, brochures, correspondence, and product labels.
Participated in focus group to determine feasibility of new computerized proofreading system, DocuProof. Identified problems and potential difficulties in new system.
Was awarded an “Above & Beyond” certificate for outstanding work ethic and achievements.
Rehabilitation Therapeutic Massage Company 1992-2006
Owner
Darien, Connecticut
Established select base of 20 clients through sales/marketing campaign within 10 months.
Established repeat business/volume discount programs to ensure consistent revenue stream.
Partnered with local charity programs to establish new business.
Greenwich Associates 1989-1992
Lead Editor
Greenwich, CT
Managed an operational department of ten copyeditors/proofreaders.
Developed/managed workflow process for client correspondence and reports.
Provided professional audit analysis and resolution of departmental processes.
Designed and managed a training program for new editors.
Greenwich Associates 1986-1989
Senior Editor
Greenwich, CT
Worked closely with firm's Consultants and Senior Research Associates in editing executive-level reports and correspondence to international major financial institutions.
Verified accuracy of data-to-text relationships in reports and assisted senior management in report development.
Edited questionnaires, proposals, Market Dynamic Reports, Greenwich Reports, presentations, and sales and consulting letters.
Heavy day-to-day volume, fast-paced environment, quick turnaround necessary.
WALLCOVERINGS Magazine 1985-1986
Associate Editor
the wallcoverings LETTER
Managing Editor
Stamford, CT
Wrote and edited feature articles and monthly columns.
Developed a successful administrative workflow process to coordinate production traffic, interviewed subjects, designed layouts and promotions.
Prepared test mechanicals; coordinated, solicited, and billed classified advertisements; phone contact and client correspondence; outside contact (trade shows, conventions); photography, typesetting.
Education: 1980-1984
The University of Connecticut, Storrs, CT
Major: Sociology, Minor: English
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