NUNO SANTOS
Mobile Telephone: 075-****-****
E-mail address: *****@*******.***
PERSONAL PROFILE:
I am an enthusiastic, self-motivated and ambitious, diligent and punctual individual with a substantial experience in office administration. Looking for an opportunity to face new challenges and contribute to the success of an established organization and also learn with more experienced colleagues.
KEY SKILLS:
IT - Experience of working with various IT packages such as AS400, image processing programs e.g., Photoshop and Flash, Microsoft Office e.g., Word, Excel and Access.
Teamwork – Experience working in groups during previous employment.
EDUCATION:
Casa Pia – College Pina Manique, Lisbon Sep 1995 – Jun 1998
Accounting Technician Diploma
EMPLOYMENT HISTORY:
Electric Brixton – Music Venues Limited
Barback Jan 2020 – Jul 2020
Slice fruits to garnish drinks and restock Ice.
Replenishing stock, minerals, juices and garnishes.
Anticipating something running out before it does and replacing.
Closing down duties, cleaning and full restock (close to open).
Have a smile on my face any time patrons walk into the establish and always look for ways to assist customers.
H Mart Europe Limited, Waterloo – OseyoEats
Crew Member / Cashier Oct 2018 – Sep 2019
Assisted co-workers.
Consistently provided friendly guest service and heartfelt hospitality.
Maintained high standards of customer service during high-volume, fast-paced operations.
Prepared a variety of food according to customers’ orders or supervisors’ instructions, following approved procedures.
Handled currency and credit transactions quickly and accurately.
Select Service Partner UK LTD, Waterloo – Burger King
Crew Member / Cashier Nov 2016 – Oct 2018
Assisted co-workers.
Consistently provided friendly guest service and heartfelt hospitality.
Maintained high standards of customer service during high-volume, fast-paced operations.
Prepared a variety of food according to customers’ orders or supervisors’ instructions, following approved procedures.
Handled currency and credit transactions quickly and accurately.
Sapphire Laundry LTD, London
Laundry Operator April 2011 – March 2017
Costumer service.
Receive and sort clothing.
Placing and removing clothes in the washing machines.
Packing clothes for customers.
Banco Espírito Santo, S.A., Lisbon
Office Administrator May 2009 – Nov 2010
Insertion of means of payment in specific computer system and processing of mail.
Managing KPI’s.
Screening telephone calls, enquires and requests.
Esegur, S.A. Security Company, Lisbon
Security Guard April 2008 – April 2009
Monitoring at customer installations.
SBO, S.A. – BackOffice Services, Lisbon
Clearing System Operator Jan 2007 – March 2008
Bank data entry.
Filling and retrieving information and documents.
Document preparation and scanning.
Instituto dos Museus e da Conservação, I. P. (IMC), Ministry of Culture, Lisbon
Security Guard July 2005 – Jan 2007
Monitoring exposed pieces of art.
Interbanco, S.A., Lisbon
Administrative Secretary Sep 2004 – April 2005
Insertion of means of payment in specific computer system and processing of mail.
Managing diaries and booking meetings.
PT Contact - Telemarketing e Serviços de Informação, S.A., Lisbon
Outbound Customer Service Operator Nov 2003 – Feb 2004
Telephone customer service information.
Route calls to appropriate resource.
Answering phones professionally.
HOBBIES AND INTERESTS:
I enjoy socialising with my friends, watching movies and photography.
REFEREES:
Available at request.