Customer Care Back Office

Prachi Maurya

Contact: 895-***-****

Email: ***********@*****.***

CAREER OBJECTIVE:

To be in a professional organization and make every effort for collective growth where I can apply my skills and knowledge to develop the organization and myself.

EDUCATION QUALIFICATION:

• MSC (Biotechnology) from Jyoti Vidyapeeth Women’s University, Rajasthan in 2019.

• BSC from Lucknow University, Lucknow in 2017.

• Intermediate examination from S. D. S. V. M. B. I. C (UP Board), Lakhimpur Kheri in 2014.

• Matriculation examination from Lalji Prasad S. V. M. H. S. S (UP Board), Bamhanpur Kheri in 2012.

EXPERIENCE:

• Currently working as Customer Care Executive (CCE) in Easypay Paisa Nikal Process (Inbound) since August 18, 2020 till now for Konexions Back Office Services Pvt. Ltd. Noida.

• I have experience as Customer Care Executive (CCE) in Hero Fincorp process (WFH) and Bajaj Finance process (collection) in between May 15, 2020 to August 15, 2020 for Konexions Back Office Services Pvt, Ltd. Noida.

• I also have experience as Customer Care Executive (CCE) in Credit Card Sales process (Outbound) since December 2019 till March 22, 2020 (till lockdown) for TGBS Technologies India Pvt. Ltd., Noida.

SKILLS:

• Flexible and adaptable to change

• Basic Computer knowledge.

• Energetic and Emotionally stable.

• Good command on both English and Hindi languages.

• Maintaining close coordination with other departments of the organization.

HOBBIES:

Socializing, community work, watching movies, reading romantic novels, listening songs and like to explore new things both on personal and professional level.

PERSONAL PROFILE:

Father’s name: Jainarayan Maurya

Mother’s name: Kanti Maurya

Gender: Female

D.O.B: July 5,1997

Nationality: Indian

Marital status: Unmarried

Languages known: English & Hindi

Address: G-187 Jeevan Nagar, Sunlight Colony, Maharani Bagh, Delhi.

ABILITIES:

Positive attitude, good listener, and straight forward nature.

DECLARATION:

I consider my quick learning ability and focus on the task provided as my strengths. I am looking forward to work with an organization that would give me more opportunities to prove my capabilities and professional experience. I hereby declare that the above given information is true to the best of my knowledge and belief.

Date: (Prachi Maurya)

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