Manager Fleet
Resume:
Sam Morando
San Diego, CA *****
***.*******@*****.***
PROFESSIONAL EXPERIENCE Lime Los Angeles, CA
Regional Operations Manager, West 2018 – 2020
Partnered with West Operations Managers on strategy, cost savings, SOP creation and adherence, and KPI achievement
Acted as project manager for all market launches, expansions, and closures within the West region, overseeing dozens of FTEs and contract Drivers and Mechanics
Responsible for creating and iterating on new processes and standards for depreciation management leading to cost reductions of $20 million annually in the LA market
Established Lime’s first German operations with the launch of the City of Cologne, followed by 4 additional markets in a single month; leading to the company’s fastest ramp in total daily rides
Assisted General Managers in hitting weekly and monthly P&L targets, specifically focused on COS management
Worked closely with product and hardware teams to test, troubleshoot, and create SOPs for new vehicle and product rollouts
Synthesized feedback and recommendations to central operations, business, product, and engineering teams Lime Seattle, WA
Operations Manager, Washington 2017 – 2018
Launched, managed, and scaled the first free floating bike sharing program in North America with a fleet of 100 bikes; scaling to 6,000 pedal and e-bikes within 6 months
Hired, trained, and developed a team of 5 Fleet Coordinators and 60 Operations Specialists in order to swiftly scale the market and eclipse competitors’ fleet size
Managed performance of distributed labor across teams of Mechanics, Drivers, Coordinators, and Specialists
Used data to constantly create and reevaluate new systems and processes to increase operational efficiencies across markets
Worked closely with the GM to forecast performance and set monthly and quarterly goals for all Washington markets
Created an environment of experimentation, creative problem solving, analytical thinking, and precision in execution to achieve those goals
Zipcar Chicago, IL
Fleet Operations Manager, Midwest 2015 – 2017
Led fleet and supply chain operations for the Midwest, overseeing vehicles through entire Zipcar life cycle
Managed and developed a skilled team of three coordinators and 15 field associates throughout the Midwest
Worked closely with our Home Office to plan fleet levels based on demand and seasonality, peaking over 900 vehicles in 2016
Achieved a 30% reduction in preventative maintenance costs through relationship building and aggressive negotiations
Full oversight and responsibility for $8MM COGS
Effective September 2015, expanded territory beyond IL to include OK, KY, MO, IN, AL, and TX universities Zipcar Chicago, IL
Fleet Coordinator, Chicago 2013 – 2015
Experience acting as dispatch for all Chicago Fleet Associates; answer questions, provide guidance, update ticket system
Monitored market quality assurance scores and uptime to ensure the Chicago market was consistently ranked top five globally
Maintained strong relationships with all Chicago fleet vendors, including body shops, maintenance/repair shops, tow companies, automotive detailers, etc.
Managed over 700 cars in the Chicago area; coordinated maintenance, upkeep, and integrity for entire fleet Personal
Interests: Photography, cycling, cooking, hiking, and traveling
Contact this candidate