Mike Lindsey, PMP

Greater Boston Area (*****) 978-***-****

https://www.linkedin.com/in/mike-lindsey-pmp/ adi53o@r.postjobfree.com

High-Impact Project Manager

Maximize Project Effectiveness Capture Best Practices Process Improvement Focused

Certified Project Manager with an outstanding record of launching new products and piloting new software releases into multimillion dollar customer projects

Recognized leader in building and managing global cross-functional teams, organizing and motivating individuals to solve problems and exceed budget, schedule and business objectives

Expert in driving continuous improvement, enhancing NPI/NPD PMO processes, templates and tools to maximize program portfolio capacity and the quality of program and project assets

Diverse experience in both the Telecommunications and Life Sciences industries

Areas of expertise:

Program and Project Management

Risk Management

Requirements and Change Management

Resource and Cost Management

Time Management System

Management Dashboards

Competency Development Systems

Ticketing and Fault Reporting Systems

Professional Experience

LGC Standards (Manchester, NH) – PMO / Project Manager (2019 – 2020)

Managed a diverse projects portfolio for a chemical and metallic standards company

Scrum Master for four (4) New Product Development (NPD) Sprints for standards products (certified reference material for instrument calibration)

Business Project Manager for IT ERP migration project for acquired business

Project Manager for site consolidation project for shutdown/transfer of acquired business (MBH) from London (UK) to Manchester, NH (ARMI/MBH)

Project manager for a site relocation project, including production workflow definition, space planning and electrical & mechanical design

Project manager for Lean Automation and Process Improvement projects for Continuous Improvement in Manufacturing (3 automation projects completed)

Created & launched Project Management processes, tools and template

Created practices for screening NPD user stories, including developing business case tools

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NOKIA/Siemens (Irving, TX; Chelmsford, MA)

Senior Project Manager – New Product Introduction (NPI), Mobile Networks (2012 – 2018)

Effectively managed cross-functional teams for the delivery and rollout of new radio technology releases (GSM, WCDMA and LTE) for NPI customers, and led NPI continuous improvement by developing and enhancing processes, templates and tools for the NPI PMO

Successfully negotiated, planned, managed and executed an NPI project for the delivery, upgrade, integration, verification and rollout of a LTE/4G software release on time and within budget for a $60M contract in Latin America, spearheading rapid resolution of customer findings and escalations

Created, trialed and successfully launched an enhanced risk management practice that dramatically improved qualitative performance and scale in program and project risk reporting. Launch achieved after an NPI Program trial (LTE) that addressed 83 risks across 25 NPI customers while, simultaneously, trialing the DevOps methodology in that release

Managed and delivered NPI KPI reports, successfully improving annual NPI performance for project schedule milestones, resourcing and competency development

Key contributor to Agile and SAFe/DevOps process initiatives, authoring NPI Mode of Operation documentation for lab trial, live network rollout and service readiness for DevOps customers

Guaranteed compliance to NPI practices by leading regular NPI Program quality audits, ensuring practices were utilized, and improved upon, based on the NPI Mode of Operation

Project Manager – New Technology Introduction (NTI), Mobile Broadband (2005 – 2012)

Successfully managed the delivery and verification of new VoIP and VoCable SW releases across multiple customers, primarily covering the Canadian market

Generated project assets (project plans, schedules and top account reporting) that guided the rollout of pre-release software across multiple NTI customer projects

Effectively managed the delivery and verification of new SW releases for VoCable and VoIP solutions across multiple customers, achieving customer acceptance by leading and expediting technical support for customer issues, faults and escalations to rapid resolution

Solution Manager, Solution Management (2003 – 2005)

Organized and negotiated with Customer Teams, Product Managers and R&D to manage CVoIP and VoCable solutions, gaining release roadmap commitments and achieving deliveries

Successfully lead team in delivering release feature requirements for the Canadian market, including technical and business case support

Global technical expert for IPUnity Multimedia Server, including managing new feature requirements into CVoIP and VoCable Solutions

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ADDITIONAL EXPERIENCE

Siemens ICN (Boca Raton, FL) (1994 – 2003)

Technical Sales Support (2000 – 2003)

Supported IOC Sales regions to design and deliver technical solutions for EWSD (Class 5 CO) and CVoIP / BVoIP solutions for IOC customers

Engineer, Engineering Rules, EWSD (Class 5 Central Office) (1997 – 2000)

Documented equipment engineering rules and site standards (floorplan and cabling) for equipment and site engineers to use for the engineering of new sites, site additions and site upgrades

Engineering rules included HW and FW upgrade requirements

Equipment and Site Engineer, EWSD (Class 5 Central Office) (1994 – 1997)

Engineered customers local exchanges for telephony service (Class 5 exchanges) for new sites, line and trunk additions to existing sites

Engineered release upgrades to existing sites, including HW, FW and SW updates

Engineered floorplan and cabling requirements for power, line/trunk interfaces to subscribers and the network and interconnection between subsystems

Wrote engineering documentation for all site projects (Equipment Configuration Documents, Cable Laying Lists and installation specifications)

EDUCATION AND PROFESSIONAL DEVELOPMENT

Bachelor of Science cum laude, Electrical Engineering, Florida Atlantic University, Boca Raton, FL

Tau Beta Pi Engineering Honor Society

Professional Project Manager (PM), Project Management Institute (PMI) – Active since 2011

TECHNICAL SKILLS

Waterfall, Agile/SAFe/SCRUM and DevOps methodologies

Office 365 (MSWord, MSExcel, MSPowerPoint, SharePoint), MSProject, MSVisio, Power BI

HP PPM (Project Portfolio Management), JIRA

TCP/IP, DHCP, DNS, WAN/LAN, ATM

Broadband Access, xDSL, Data Over Cable, Optical and Carrier Ethernet

GSM / WCDMA / LTE / 5G (Radio and Core, including VoLTE), VoIP and VoCable

Legacy Class 5 Central Office, including GR-303, ISDN BRI; Legacy PBX, including ISDN PRI; 911/E911

Cisco WebEx

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