Administrative Assistant Account Executive

Malcolm Robey

adi52t@r.postjobfree.com Cell: 424-***-**** 821 Green Ave Apt B, Los Angeles, CA, 90017

EDUCATION

University of Wisconsin- Madison, WI

BA Legal Studies; BA Philosophy

HONORS

Posse Foundation Full Tuition Leadership Scholarship

EXPERIENCE

Arcina Risk Group, Los Angeles, CA –Account Executive Current

Facilitate Outreach Strategy: Provide operational and legal administrative consulting services to a host of clients such as DoorDash, CVS, Kennametal, Target, Maxus Energy, and Dr Pepper.

Database Management: Manage Xera database, inputting and exporting essential documents (legal complaints, insurance notices, etc.) while generating monthly reports detailing short term and long-term progress.

Client Interfacing: Work alongside our client’s executives to devise and develop a claims intake process for DoorDash delivery services, providing consulting advice on best long-term practices to manage high volumes of both auto related and general liability claims submitted by DoorDash drivers and customers, processing roughly 750-1000 complaints weekly.

Marketing: Develop and cultivate lucrative relationships with both new and existing clients through effective communication and interpersonal skills, regularly reaching out to initiate conversation on current and foreseeable needs.

Special Counsel Legal Solutions, Los Angeles, CA –Regional Recruiting Manager July 2018- May 2019

HR Strategy Lead: Oversaw all recruiting and placement practices for multiple regions (Los Angeles, San Diego, Las Vegas, and Salt Lake City), facilitating account communication with platforms such as LinkedIn and Indeed. Managed recruiting initiatives for these four national HR teams to address crucial temp staff shortage, resulting in the hiring of 76 temp legal support staff in a six-month period with a 90% retention rate. Supervised employees across multiple regions (50-100 temp employees at any given time), serving as first point of contact regarding staffing logistics, and questions or concerns from both clients and candidates.

HR Operation Coordination: Facilitated all aspects of the HR component with each hired candidate, from terminations, promotions, background checks, salary negotiations, performance evaluations, etc. Led several projects on improving department processes in these areas.

Solomon Page Attorney Staffing, Los Angeles, CA –Administrative Manager April 2017- July2018

HR Assistance: Managed issues regarding payroll; sick time, PTO, and overtime, serving as first point of contact for these matters. Managed onboarding process for LA (completing I9’s, W4’s, background checks and acknowledgement forms).

Tech Support: Coordinated with IT department, managing installations of various technologies by project.

Update Legal, Los Angeles, CA –Administrative Assistant July 2016- April 2017

General Office Support: Organized and tracked candidate correspondence using Bullhorn recruiting software. Managed issues regarding payroll; sick time, PTO, and overtime for the Los Angeles and San Francisco office.

Thomson Reuters- Westlaw Court Express, Los Angeles, CA – Due Diligence Researcher December 2015- July 2016

Records Management: Processed and uploaded legal records, maintaining up to date information in Westlaw database.

Statistical Analysis: Collected, analyzed and interpreted both qualitative and quantitative legal information, thereafter providing clients with statistical monthly reports analyzing their caseloads. Made 2-3 in person visits to District and County courts to retrieve both criminal and civil case documents per clients’ requests.

UW Business School MBA Office, Madison, WI –Administrative Assistant Summer 2012- May 2013

Office Coordination: Coordinated projects involving MBA recruitment, ensuring cohesive workflow amongst MBA executives and support staff. Provided support to prospective MBA students, ensuring two general support inboxes remained up to date by answering prospective MBA inquires. Recorded file information detailing MBA office business transactions (managed calendars, booked travel, and scheduled facilities for events), keeping basic office supplies and functions updated.

ACTIVITIES AND INTERESTS

University of Wisconsin-Madison Marching Band 2012-2013

Drum Major

Led a 300+ person marching band by executing practice and helping choreograph performances.

Organized and orchestrated the Football Halftime Show at the 2013 Rose Bowl in Pasadena, CA.

Activities: Jazz fanatic; saxophone player; scat singer; avid jogger; nature documentary enthusiast

Volunteer Experience: Los Angeles LGBT Center – Resource Coordinator (2017-Present); Posse Foundation – Writing Coach and Workshop Facilitator (2016-Present)

Contact this candidate