MICHELLE A. PETRUZZI
** ******** *****, *************, ** 08886
************@*****.***
QUALIFICATIONS SUMMARY:
Works with minimal direction in fast-pace environments demanding strong organizational skills. Demonstrates energy, willingness to help and confidence. Polished in interactions with individuals of all levels. Meticulous and able to multi-task effectively. Trustworthy, ethical, and discreet. Exercises resourcefulness, efficiency, and critical thinking skills. In-depth knowledge of Microsoft Word, Excel, PowerPoint, Access, QuickBooks, and Outlook.
EXPERIENCE:
2017 – 2020
SANDER MECHANICAL SERVICES (HVAC)
ADMINISTRATIVE / RECEPTIONIST / BOOKKEEPER
• Knowledge of all departments for delivery of important phone calls and emails related to the company goals.
• Responsible for invoicing our customers that had weekly service agreements using Access designed for our company.
• Worked independently to create monthly planned maintenance invoices, which could be anywhere from 40 to 100 invoices, with minimal inaccuracies.
• Kept track daily of all the pending invoices using an organized hard-copy report that required special HVAC equipment and plumbing materials.
• Took care of special projects with minimal direction when assigned.
• Ensured visitors were well received, comfortable, and felt welcomed. 2010 – 2017
THE QUANTIC GROUP (PHARMACEUTICAL CONSULTING)
ADMINISTRATIVE ASSISTANT
• Supported Manager and Internal Billing Auditors, which was a staff of two employees.
• Worked independently to prioritize emails and take care of important correspondence in an orderly time-frame.
• Perform routine clerical tasks such as mailing, copying, faxing, scanning, and filing.
• Create invoices and processed customer payments
• Redesigned excel spreadsheet for maintaining the COI’s (Certificates or Insurance) for current working consultants.
• Independently worked on Excel Trend report keeping track of the invoices using formulas for year-to- date summary.
• Assisted in the development of an implementation of an improved central filling system ensuring compliance standards.
EDUCATION:
Katharine Gibbs Administrative Assistant/Accounting Certificate Raritan Valley Community College – Health Care Course – CPR Certified