Joseph “Jody” Fiasco
**** *** **** ****, **********, FL 32533● **********@*****.*** ● 850-***-****
PROFESSIONAL SUMMARY:
Enthusiastic, results driven leader with over 20 years of professional experience with premier specialty store retailers. Proven ability to train and develop teams to achieve strategic initiatives, sales objectives, business metrics, market growth and profitability through motivational leadership, collaborative teamwork, accountability and an unwavering commitment to the brand and exceptional customer service.
SPECIALTIES:
Attracting, interviewing, selecting, training, mentoring and retaining top talent.
Team building and cultivating a healthy competitive environment.
Providing guidance and direction to team members, including setting standards of performance, provide consistent individualized feedback by celebrating success and redirecting with developmental plans of action where needed.
Reviewing financial and performance reports to ensure productivity, accountability and look for missed opportunities.
Delivering an exceptional guest experience by creating a customer-first culture among teams.
ACHIEVEMENTS:
Promoted 25+ team members to multi-store supervisors or corporate level positions.
Delivered positive comp sales increases year-over-year; consistently in top 20% of company results.
Achieved effective cost reductions to operating budgets; consistently in top 10% with shrink and payroll control.
Created successful strategies that were implemented corporately.
Authored a corporate Loss Prevention Manual and peak selling season resource guides.
EXPERIENCE:
Smile Direct Club (Dec 2019 – present)
Store Manager
The Legacy Project (Mar 2019 – Nov 2019)
Owner
Signet Jewelers, Zale Division (Sep 2012 – Feb 2019)
District Sales Manager/Store Manager
Lands’ End (Jul 2010 – Aug 2012)
District Sales Manager
Aeropostale (Nov 2003 – Jun 2010)
District Sales Manager
Phillips Van Heusen/G.H. Bass (Jan 1991 – Oct 2003)
District Sales Manager/Regional Operations Manager
The Gap (May 1983 – Dec 1990)
District Sales Manager
EDUCATION:
Penn State University: B.S., Business Administration/Marketing
COMMUNITY OUTREACH:
Supporting Alzheimer’s Association, the American Heart Association, St Jude’s and local church missions.