Customer Care Representative
Resume:
EDUCATION
UNIVERSITY OF CEBU – LAPULAPU AND MANDAUE 2015-2020
Bachelor of Secondary Education Major in English
ST. PAUL COLLEGE FOUNDATION INC.
Graduated 2015
Highschool
BASAK ELEMENTARY SCHOOL
Graduated 2011
Elementary
EXPERIENCE
WORKING SCHOLAR
BUILDING MAINTENANCE DEPARTMENT
University of Cebu – LM Campus
March 2015 to 2019
Payroll checker
Encoding and monitoring bill of materials
Assist the needs of other department
TRAININGS AND SEMINARS ATTENDED
AWS IN-SERVICE TRAINING October 26, 2019
EFFECTIVE DOCUMENTATION AND ARCHIVING October 27, 2019
EFFECTIVE COMMUNICATION October 28, 2019
AIDS AND STDS AWARENESS SEMINAR May 11, 2018
PEOPLE PUZZLE SEMINAR April 25, 2018
OCCUPATIONAL SAFETY & HEALTH AWARENESS SEMINAR May 18, 2018
FIRE SAFTY SEMINAR July 9, 2016
CUSTOMER CARE AND PHONE ETIQUETTE SEMINAR June 6, 2015
CHARACTER REFERENCES
REYNALDO A. LAYSON
Building Maintenance Supervisor
University of Cebu – LM Campus
345-6666 local 227
MARSHA LYN T. MONTESA
Scholarship Coordinator
University of Cebu – LM Campus
345-6666 local 239
TWINKLE MARIE EPIZ
Building Maintenance Housekeeping In-Charge
University of Cebu – LM Campus
345-6666 local 227
I hereby certify that the information and statement above are true and correct to the best of my knowledge and belief.
Iverolaine Nova Shane Tavera
Applicant
PROFESSIONAL PROFILE
Confident, competent, and results-oriented professional
QUALIFICATIONS
Completed 120 hours of practicum for practice teaching
Computer literate and able to do clerical tasks with minimum supervision
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