CONTACT:

Phone : +971*********

Email : adi4wa@r.postjobfree.com

NAGALAKSHIMI Place : Al Quasis, Dubai

I have been working for over 11 years in a different profile as Receptionist and Cashier at office administration setting. Also I had a set of training collection with BPO and Call Centre for Customer Servicing and Personality development with various process. By which, I had a strong work ethic and proved as very dependable. Program : D.C.A. - MS-Office B.A. ECONOMICS (2011-2015) Typing : 36 WPM TAMILNADU OPEN UNIVERSITY, CHENNAI Language: English, Tamil & Telugu

DIPLOMA IN EXECUTIVE SECRATERY (2003-2004)

STENOGRAPHERS GUILD, CHENNAI

Customer Servicing, Handling Escalation,

Decision Making, Clerical Accounting, S.S.L.C. (2002-2003) Open Office & Email Ethics. GOVT. HIGHER SEC. SCHOOL, CHENNAI WORK EXPERIENCE

ALBATOOL DOCUMENT CLEARING SERVICES (Dubai)

Front Desk Receptionist (March 2020 – A Present)

Roles & Responsibilities:

Greeting the clients and assisting them with required information’s. Also doing superior service calls handling, collecting personal Information of Visitors and managing the schedule of Visitors and Managers.

Maintained accurate client records and providing lead designers with excellent assistance.

Managed office database, mail, payroll distribution and physical setting of the front office.

ENRICH SOURCE PRIVATE LIMITED (India)

Receptionist cum Cashier (2018-2020)

Roles & Responsibilities:

Managed receptionist area, greeting visitors also respond telephone and in-person request for information.

Handled all media and public relations enquires.

Dispersed incoming mail to correct recipients throughout the office and made copies, sending faxes and handled all outgoing correspondence.

APPOLO PHARMACY PVT LTD (India)

Cashier / Data Entry Executive (2014-2016)

Roles & Responsibilities:

Use computers for various applications, such as database management or word.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Count money in cash drawers at the beginning of shifts to ensure that amounts. PROFILE:

KNOWLEDGE: EDUCATION QUALIFICATION:

SKILLS:

WORK EXPERIENCE:

NTL CALL TAXI

Customer Support Executive (2012 to 2014)

Roles & Responsibilities:

Keep records of customer interactions, process customer accounts and file documents.

Follow communication procedures, guidelines and policies.

Take the extra mile to engage customers.

Meet personal/customer service team sales targets and call handling quotas.

FASTRACK CALL TAXI

Call Centre Executive (2009 to 2012)

Roles & Responsibilities:

Managing incoming calls and Customer service inquiries

Generating sales leads that develop into few customers

Identifying and assessing customer's needs to achieve satisfaction

Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution

I MARQUE SOLUTIONS

Customer Support Executive (2007 to 2009)

Roles & Responsibilities:

Assisting customers by providing information and resolving their complaints.

Operate telephone switchboard to answer, screen, or forward calls, providing.

Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

PERSONAL DETAILS

DATE OF BIRTH : 29-MARCH-1988

GENDER : FEMALE

MARITAL STATUS : MARRIED

NATIONALITY : INDIAN

PASSPORT NUMBER : S7438600

PASSPORT VALIDITY : 11-NOVEMBER-2028

VISA TYPE : VISITING

VISA VALIDITY : 25-FEBRUARY-2021

I hereby declare that all the above details are true and correct to the best of my knowledge. Thanking you

(Nagalakshmi)

PERSONAL DETAILS:

DECLARATION:

Contact this candidate