Olga Trunina

Cupertino, CA *****

Mobile: 669-***-****

Email: adi4uo@r.postjobfree.com

Software QA Engineer

Professional Summary

● 5 years of Software Quality Assurance experience

● Proficient in implementing all levels of SQA procedures and Test Documentation such as Test Plans, Test Cases, Test Matrices, etc.

● Involved in Agile Scrum, Daily Standups, Sprint Planning, Retrospective and Sprint review

● Experience in using various testing/debugging tools

● Experience with QA techniques including black box and gray box approaches for smoke, regression, functional, user acceptance, and exploratory testing

● Developed Keyword Driven Framework Using Selenium Web Driver

● Test and analyze request and response of open API using Postman

● Support releases by performing sanity, smoke, and regression for all the environment stage, sandbox and Production after the deployment, and deliver testing result on time

● A dynamic, resourceful, hard-working and highly motivated individual with excellent of maintaining interpersonal skills and the ability to communicate concisely at all levels

● Self-starter, self-motivated, and detail-oriented, enjoy working in a team

● Bilingual with Degree in Linguistics: English - Fluent, Russian - Native Education and Training

● 2018 Test Automation with Selenium, Professional Course, CA

● 2016 Mobile Applications Testing, Professional Course, CA

● 2015 Software Quality Assurance, Professional Course, CA

● 2013 Information Technology, Professional Course, Russia

● 2010 Bachelor’s degree in Linguistics, Russian State Social University, Moscow, Russia Work Experience

Quality Engineer (Apple)

Siri QE team (Knowledge Graph)

August 2020 – Present

● Testing Siri Intelligence functionality across multiple platforms (macOS/iOS)

● Analyzing user requirements, functional specifications and Use Case documents

● Designing and updating test cases to complete consistent manual tests

● Performing functional testing to identify various critical points of the feature

● Investigating software bugs, extend linguistic and domain coverage for various test cases, contributing to test automation efforts, interacting with localization engineers to ensure accuracy is preserved, and escalating key quality issues and driving to resolution

● Responsible for monitoring daily automated regression runs, including maintenance, and reporting

● Interacting with developers and management to identify and resolve technical issues and present regular progress reports, defect reports and test execution reports

● Documenting identified defects using Radar bug tracker and helping developers complete further testing and debug issues

● Participating in fixing bug process using internal Apple tools

● Creating a datasets for Machine Learning training purposes

● Involving in daily stands up and weekly Sync up meetings with development and management teams Software QA Engineer, “Test.IO”

April 2020 - August 2020 (freelance)

https://www.g2.com/products/test-io/reviews

● Participating in testing of Web-based and Mobile applications (Android/iOS) created for the different purposes, such as Media & Entertainment, E-Commerce, Healthcare, Networking, etc.

● SaaS, crowd-testing platform for website and app testing

● Fast, human-powered QA testing for agile teams

● Studying application’s business requirements, technical specifications and installation guidelines

● Executing test cases following Test.IO structured procedure

● Performing usability, GUI, functionality and regression testing of the new builds

● Identifying, researching, and reporting software issues to uTest online defect tracking system with detailed bug description, screenshots, videos and log files

● Verifying fixed bugs following Test.IO regression procedure Software QA Engineer, ValleyTek Solutions, San Jose, CA December 2016 – April 2020

● Testing web and mobile applications developed by company clients

● Performing smoke, functional, regression testing during different stages of SDLC

● Participating in daily stand-up, scrum and sprint planning

● Developing Test cases against business requirements using TestRail

● Interacting with the offshore development and testing team

● Prepare status summary reports with details of executed

● Participating in planning and scoping action items for upcoming releases

● Maintaining existing regression catalog

● Involved in design and development of keyword-driven automation framework using Selenium Webdriver

● Using Chrome Dev Tools for testing web applications

● Using HTML, CSS and JavaScript to diagnose common cross-browser problems

● Perform REST API testing using Postman

● Query MySQL database for Data ingestion and data integrity testing

● Working on UNIX and Linux environment to analyze log files and to monitor processes

● Tracking and reporting defects in Jira bug tracking system

● Following three week sprint cycle for agile development and release cycles

● Working with Customer Support team triaging production bug Software QA Engineer, “Applause (uTest)”

January 2016 - October 2016

● Participating in testing of Web-based and Mobile applications (Android/iOS) created for the different purposes, such as Media & Entertainment, E-Commerce, Healthcare, Networking, etc.

● Studying application’s business requirements, technical specifications and installation guidelines

● Executing test cases following uTest structured procedure

● Performing usability, GUI, functionality and regression testing of the new builds

● Identifying, researching, and reporting software issues to uTest online defect tracking system with detailed bug description, screenshots, videos and log files

● Verifying fixed bugs following uTest regression procedure Project Manager, Roid LLC, Translation Agency, Moscow, Russia December 2012 - November 2015

● Managed the entire life-cycle of multiple localization projects in a fast-paced environment

● Deployed and maintain a library of foreign language Operation Systems to support all products and supported platforms

● Worked with project stakeholders to develop mockups and translate them to HTML/CSS UIs

● Communicated directly with customers by phone, electronically or face to face

● Provided customers with technical support using maintenance procedures

● Wrote and kept accurate records of discussions and correspondence with customers

● Reconciliation and settlement of accounts

● Provided customer service team with feedback

● Claim handling and issue solving

● Providing general administrative support for the Account Management team.

● Met with other team managers to discuss possible improvements in customer service and company’s products

Technical Account Manager, Demis Group LLC, Moscow, Russia July 2010 - November 2012

● Communicate with clients and internal teams to explain products and implementation schedules

● Document technical requirements, schedules and client interactions

● Developed plans and set deadlines for clients and the technical team

● Provide developers with customers’ feedback to help identify potential new features or products

● Produced weekly, monthly and quarterly status reports, provided regular sales and activity reports References Available Upon Request

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