Security Manager
Resume:
SUMMARY OF QUALIFICATIONS:
Seasoned security professional with over eighteen years of government and corporate experience in high-level administrative and protection detail. Possesses impeccable communication, management, and customer service skills.
OBJECTIVE:
To seek a permanent career position in the Federal Government.
EXPERIENCE:
Department of Housing & Urban Development
Washington, DC 12/2002–07/2020
Security Officer (Full time)
●Under current and previous Presidential administrations, provided daily security for the Secretary and Deputy Secretary for Department of HUD.
●Worked closely with a team of high-level security professionals as the first line of protection for HUD officials.
●During official government travel to various worldwide destinations, provided round-the-clock personal protection for HUD Secretary, Deputy Secretary, and their families.
●Conducted in-house area surveillance and ensured complete security of all premises encountered by HUD Secretary.
●Escorted HUD Secretary and Deputy Secretary safely to daily appointments, meeting, or other high-profile events.
●Aided high level officials under different President Administrations.
●Escorted visitors and guest to all the high-level officials.
●Signed in guest and provided security details to all the guest and high-level officials.
●Received telephone calls and/or visitors aiding; or forwarding to appropriate staff members when necessary.
●Attended weekly staff meetings, took minutes, and prepared agenda.
●Screened and directed incoming calls to appropriate staff.
KDT Credit Solutions: 06/2018-Present
(CEO)
●I am the soul Owner and CEO of a credit repair company.
●I analyze credit reports and specialize in the preparation of the appropriate letters to be sent to the credit bureaus and debt collection agencies on behalf of my clients.
●These letters are specifically tailored to each of my clients and are unique based on my client’s credit information, not blanket dispute letters that may be ignored by the credit bureaus.
●I have served over 400 clients and oversee a staff of 4 employees.
●Owning my own business has afforded me the experience as a manager and administrator.
●Create a plan of action for individual clients to address issues associated with their credit life.
●Monitoring the inflex of responses from the credit bureaus and taking the necessary steps needed to follow-up and ensure the outcome is in favor of the client.
●Responsible for ensuring that my staff is not only properly trained as they represent my company but have every tool available to do their job efficiently.
●Securing the client's information is a vital part of the daily process.
●Provide assistance and work with high level officials.
●Serve as Travel Liaison and prepare local expense vouchers.
●Review and approve travel authorizations and vouchers for staff.
●Serve as a point of contact and spokesperson for my credit repair company.
●Effectively communicate with upper management by demonstrating professionalism and tact, which conveys a favorable image of the company to varying audiences and conferences.
●Prepare and set up meetings using a variety of media outlets for churches, conferences, and private organizations.
●Manage calendars (scheduling, accepting meetings); responding to meeting invites from other organizations.
●Order supplies and manage supplies.
●Handle prepared materials for briefings.
●Handle incoming/outgoing mail for company.
●Prepare draft and final documents, letters, reports, briefing and presentation material.
●Conduct research and gather pertinent information on a variety credit programs.
●Photocopy various documents and forms.
5linx: 02/2013-Present
(National Director)
●I serve as s Team Lead/Liaison between our business partners and assist them in procuring a variety of products and services that cater to the different needs of the day-to-day operations.
●I also provide training and have served as a speaker at conferences throughout the US on how best to streamline our business partners unique needs.
●Prepare and set up meetings using a variety of media outlets and power point.
●Speaking and presenting business opportunities to thousands of people at different conferences.
Knight Security
Lanham, MD 02/2005 – 5/2015
●Security Lieutenant (Full time)
Responsible for the safeguarding of over 4,500 visitors and employees annually at the Patriot Plaza - Federal Emergency Management Agency (FEMA) building.
●Provided restriction and entry control at FEMA.
●Checked badges and identification for validity, ensuring persons without authorization are redirected or removed from the premises, when necessary.
●Operated in-house computer detection system and screening devices at the Federal Drug Administration (FDA) building to track and identify incoming visitor’s entry authorization.
●Screened individuals for unauthorized packages and devises using high-tech x-ray monitoring systems.
●Used the latest prohibited screening technology to prevent the passage of prohibited items into restricted or controlled areas.
●Keen detection abilities reduce intrusions and unauthorized facility access.
●Answered telephone calls and directs visitors to proper locations.
●Drafted nightly reports of activities, occurrences, and irregularities.
●Administered payroll for security officers. Manages timecard inputs and daily work logs for staff.
Hecht’s Department Stores
Baltimore, MD 10/1996 - 3/2007
Security Manager (Full time)
Began career as a Loss Prevention Officer.
●Participated in covert and overt surveillance and undercover operations throughout the facility.
●Monitored all general and illicit activity using Closed Circuit Television (CCTV).
●Identified, apprehended, and interrogated the principals of an investigation, to include repeat shoplifters and employees.
●Instrumental in stopping 3,500 shoplifters and recapturing over $95k worth of store merchandise over the course of twelve years.
●Briefed store employees and peers on proper apprehension techniques.
●Within two years of employment, promoted from Loss Prevention Officer, to Security Supervisor to Security Manger.
●As Security Manager, cooperated with state or local law enforcement agencies during targeted investigations.
●Represented Hecht’s when testifying before courts of law during administrative hearings for theft cases.
●Compiled and distributed employee work schedules and time and attendance sheets.
●Awarded for apprehending the greatest number of shoplifters in Hecht’s history.
TRAINING CERTIFICATIONS:
A-1 Gun License and Trained
Level II (Department Store) Security Trained
Defensive Tactics
Maryland Handgun Permit
Maryland Security Guard’s License
Baton/Handcuff Trained
X-Ray Training
Diversity Training and Administrative
CPR Certified (Adult, Child and Infant)
Government Security Administration (GSA) Identification Certified
Manager/Supervisor Training
CLEARANCE:
Top Secret Clearance – May 2009 (Current)
REFERENCES
Available Upon Request
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