Sales Representative Service

NIGEL GRACEY

***** ** **** ****** *******, FL ***27 305-***-**** ********@*******.***

Enthusiastic self-starter, with a great aptitude for learning. Experienced in purchasing, logistics and shipping coordination. Strong project management and problem solving skills. Ability to multi-task. Adaptive to change; works well independently as well as in a team environment. Excellent track record of completing tasks and meeting deadlines. PROFESSIONAL EXPERIENCE:

Graybar Electric, Medley, FL

Sales Representative, October 2019 - Present

§ Provide excellent customer service to external clients and internal departments.

§ Source and locate parts and equipment.

§ Generate new business opportunities by making outbound calls.

§ Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.

Columbus Supplies Ltd., Miramar, FL

Purchasing Analyst, February 2017 – Present

§ Responsible for sourcing and purchasing hardware, truck/automobile parts from vendors for shipment internationally.

§ Verified part numbers from appropriate catalogs, and prepared purchase order.

§ Maintained petty cash records for reimbursement.

§ Tracked incoming shipment and inventory levels.

§ Checked all incoming purchases against invoices. United Parcel Service (UPS), Hollywood, FL

ORION (On-Road Integrated Optimization and Navigation) Project Analyst, July 2014 – February 2017 Responsible for maximizing accuracy and efficiency of delivery routing information using the UPS On-Road Integrated Optimization and Navigation system. Provide optimized routing information, through the customization of online map data resulting in enhanced customer service, efficient delivery routes and overall cost savings.

§ Validate geographical information through the use of mapping and delivery optimization software.

§ Access and plot delivery routes using computer applications.

§ Validate and edit online delivery routes by completing physical verification rides along plotted routes to ensure accuracy.

§ Analyze and interpret validity of the data outputted by the program, and make calculated adjustments as needed.

§ Maintain project timelines and communicate any changes to schedule as necessary.

§ Receive and prioritize requests for new data reports based on urgency and level of importance. Columbus Supplies Ltd., Miramar, FL

Parts Specialist/Purchaser, December 2009 – July 2014

§ Responsible for sourcing and purchasing hardware, truck/automobile parts from vendors for shipment to the Caribbean.

§ Verified part numbers from appropriate catalogs, and prepared purchase order.

§ Maintained petty cash records for reimbursement.

§ Tracked incoming shipment and inventory levels.

§ Checked all incoming purchases against invoices. Comcast Cable Network, Fort Lauderdale, FL

Warehouse Technician, January 2007 – December 2009

§ Handled shipping and receiving including: packing, loading/unloading trucks, inspecting and documenting materials.

§ Maintained an adequate supply of customer equipment and other material for distribution to field operations technicians, contractors and Comcast stores.

§ Responsible for programming cable boxes and modems.

§ Kept physical inventory of converter boxes to billing system; maintained records of all inventory transactions.

§ Performed and reported the results of monthly, quarterly, and yearly inventories.

§ Performed exceptional customer service to internal and external customers. EDUCATION:

Florida International University, Miami, FL, Bachelors of Arts, Finance May 2012 Broward Community College, Fort Lauderdale, FL, Associates of Arts, Finance, July 2009 COMPUTER SKILLS: Mircosoft Word, Excel, Outlook, SAP, Salesforce

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