Sales Manager

Sebastian Gonzales

********************@*****.***

Address:

**** * ********* **

Tallahassee, Florida 32304

Mobile: 678-***-****

EDUCATION: Florida State University, Tallahassee, Florida

Bachelor of Arts in Finance

GPA 3.50/4.0 Expected Graduation Date: May 2021

RELEVANT COURSES:

Principles of Finance

Accounting

Statistics

Economics

Legal Environment of Business

Financial Accounting

WORK EXPERIENCE:

Synovus Bank, Tallahassee, FL Banker April 2018 – Present

Demonstrated high level of accuracy and efficiency when conducting customer transactions and maintained accurate records of all transactions.

Executed various customer transactions, including but not limited to: receiving and paying out cash or other disbursements, cashing checks, accepting account deposits and withdrawals, accepting loan and credit card payments, issuing money orders and Connections cards.

Actively promoted the bank's products and services by connecting customers through referrals to appropriate departments for specialized services.

Performed proactive outreach to customers and prospects during sales campaigns and promotions.

Made outbound calls to customers in order to discuss their financial needs and recommend products and solutions that would benefit them.

Dick’s Sporting Goods, Alpharetta, GA, Tallahassee, FL Associate October 2017 – October 2018

Provided register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions

Promote company programs including warranty sales, Sportsman’s Advantage Card (loyalty program), private-label credit cards, and other seasonal promotions

Served as primary customer service provider at the front end and liaison between customers and management

Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity

Eagle Parking LLC, Atlanta, GA Manager August 2016 – October 2017

Coordinated parking solutions for various events.

Maintained accurate data on all parked vehicles

Ensured the safety and security of all valet parked vehicles

Evaluated the performance of each staff member.

Ensured the timely collection of valet fees

Starbucks Company, Atlanta, GA Barista November 2015 – January 2017

Greet customers as they arrive at the coffee counter and inquire into their choice of coffee blend

Give samples of popular coffee blends with a view to creating sales opportunities

Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.

ACTIVITIES/AWARDS:

Georgia HOPE Scholarship

Varsity Athlete

TECHNICAL / NON-TECHNICAL SKILLS:

Fluent in Spanish

Microsoft Word, Excel, PowerPoint, Outlook

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