Special Events Coordinator (sales for 3 locations)

Cassandra Roma Mazur

*** ****** **** ****, ***** Barrington, IL 60010 Phone: 708-***-****

LinkedIn.com/in/Cassandramazur Email: *********.*****@*****.*** I am a rookie gardener and German Shepherd lover! By day I am a results-driven leader with 12 years of experience between Chicago & Miami’s cultural environment in high-volume, restaurants and hotels. My secret to success has been building sales and the customer experience. I pride myself in patience and working under pressure in a changing environment. Consistently achieve performance goals through enthusiasm and initiative, which complement knowledge and expertise in the following: Education:

Loyola University Chicago: Bachelor of Arts: Public Relations & Advertising, Minor Spanish May 2008 Kappa Kappa Gamma

Public Relations Student Society of America

July 2018- current

TRULUCK’S SEAFOOD STEAK & CRAB HOUSE Rosemont & Chicago, Illinois Special Event Coordinator (trulucks.com)

● Opening team for 12th location, putting together an event team and building business from ground up

● Manage local store marketing with relationships between hotels and businesses

● Doubled private dining sales budget since store opening in October 2018

● Coordinated food, beverage, entertainment, audio visual, décor, etc. for each event

● Top seller with over $1.5 million dollars in private dining event sales between two locations September 2016- July 2018

GIBSONS RESTAURANT GROUP Chicago, Illinois

Event Sales Manager (grgmc.com)

● $1.2 million in sales between The Montgomery Club, Gibsons/Hugos Chicago, LUXBAR & Catering

● Maintain consistent relationships with local planners, hotels and vendors

● Manage Event Managers between all locations to execute flawless events with the Gibsons experience

● Execute from start to finish between food, beverage, entertainment, audio visual, staging, décor, etc.

● Catering team at 4-Day BMW Championship Green Coat Club at Conway Farms in September 2017

● Earned 20+ 5 Star reviews on Wedding Wire for The Montgomery Club January 2014 – September 2016

HYATT ROSEMONT (Aimbridge Hospitality) Rosemont, Illinois Senior Catering Sales Manager (rosemont.hyatt.com)

● Sales manager for corporate & social events with a quarterly goal of $250,000 in sales

● Hyatt Wedding Specialist Certified (November 2015)

● Work with food and beverage and banquet staff executing high-profile client meetings and events

● Experienced in budgeting, negotiating, meeting planning and event production

● Executed meetings and events across over 10,000 sq. ft. of function space

● Exceeded budget 230% in first quarter and 150% in second quarter Contract Negotiation / Event Logistics

Training & Development

Budgeting / Negotiating/ inventory

Fluent in Polish/ Conversant in Spanish

Customer Service / Guest Relations

Prospecting/ Networking

Meeting & Event Planning

Public Relations / Sales & Marketing

January 2013- December 2013

HOOTERS (LTP Management) Miami, FL

Mid-Level Assistant Manager (hootersfla.com)

● Successfully managed 70 staff members in a 7.5+ Million dollar restaurant

● Director of purchasing, inventory and sales of the Hooters boutique shop

● Implemented the Renegade Server program to increase sales per hour & check averages

● Active in daily kitchen management including quality control, prep, cooking, purchasing and inventory

● Took the lead in orientation, training & development for Hooter Girls

● Generated over 15K monthly (40% increase) of boutique sales

● Consistently in Top 3 of sales contests amongst 18 LTP managed Hooters restaurants September 2012 – January 2013 *Hotel closed*

JAMES ROYAL PALM HOTEL (previously Denihan Hospitality) Miami Beach, FL Food & Beverage Outlet Manager (jameshotels.com)

● Food & beverage opening team for what Forbes noted in 2012 as the 10 Most Anticipated Openings Worldwide

● Supervised and ran daily operations of South Shore Rum Bar, The James Club, 500-seat Pool & Beach Bar, Florida Cookery Restaurant and In Room Dining

● Worked closely with Beverage Director to head training & development for the hotel beverage programs for maximum levels of education and performance

● Successfully utilized coaching, education and training initiatives to maximize revenue and meet financial benchmarks with150+ new staff members including hosts, bussers, barbacks, bartenders and servers

● Created wine, beer and spirits training materials and led a daily training program for the opening food and beverage team members

● Managed operations during high profile events including unveiling parties, Art Basel, and NYE July 2010 - September 2012

RA SUSHI BAR RESTAURANT Pembroke Pines, FL & Lombard, IL Restaurant Manager (rasushi.com)

● Responsible for the day-to-day operations of 75+ employees & $5 million+/year restaurant and bar

● Actively participated in P&L and financial accountability

● Responsible for local grassroots marketing to drive sales and restaurant presence

● Coached and developed front of house staff including hosts, servers, bartenders, bussers and food runners for maximum levels of performance and customer satisfaction

● As a team, consistently earned the restaurant over 95% on Shopper reports (Shared Insight)

● Promoted from Lombard location to the #1 store in the company in Pembroke Pines out of 25 locations

● Helped grow sales by over 15% over the previous year December 2009 - July 2010

DOUBLETREE CHICAGO/SCHAUMBURG HOTEL (Aimbridge Hospitality) Schaumburg, Illinois Sales & Catering Manager Promoted from aloft O’Hare (chicagoschaumburg.doubletree.com)

● Corporate sales manager for business travel with a goal of $944K and catering manager with a goal of

$172K

● Work with food and beverage and banquet staff executing client meetings and events

● Experienced in budgeting, negotiating, meeting planning and event production

● Executed meetings and events across over 3,000 sq. ft of function space while working closely with our food, beverage and audio visual team

● Exceeded budget in first quarter and already doubled catering budget in second quarter

● Worked closely with Japanese companies, Associations, Government, Social and Group business October 2008 - December 2009

ALOFT CHICAGO O’HARE HOTEL (Aimbridge Hospitality) Rosemont, Illinois Executive Meeting & Sales Manager, Sales Coordinator (alofthotels.com)

● Opening Sales & marketing team for 5th aloft hotel in the world with 251 rooms

● Managed and educated accounts in the government, association, pharmaceutical, corporate and airline industry

● Responsible for conducting hotel site tours and holding client receptions to build rapport for the new brand

● Promoted the new Starwood Hotels & Resorts brand heavily through media outreach and social media outlets

● Participated in monthly overnight manger on duty program overseeing front desk, bar, housekeeping and engineering department

● Dove heavily into budgeting, negotiating, meeting planning and event production

● Recognized for efforts in contracting the first airline crew (Republic Airlines Holdings) with $190K in revenue

● Recognized for efforts in bringing in $200K in group business

● Led a grassroots campaign and created a Monday Movers & Shakers networking event in turn bringing in 100+ new potential customers in the hotel weekly

● Implemented social media tactics for the hotel that were applauded by Starwood Hotels & Resorts corporate executives, press and clients

REFERENCES

Bruce Earle – Cell : 786-***-****

Team Lead at MarginEdge in Washington D.C.

- Previously GM of Hooters Bayside LTP Management

Maria Selas – Cell: 773-***-****

Pastry Manager at Sweet Mandy B’s in Chicago

-Previously Executive Pasty Chef for James Royal Palm Hotel Jeremy Schaeffer – Cell: 815-***-****

General Manager at GF Management Hotels

-Previously General Manager at Hyatt Rosemont/Aloft Rosemont

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