MARC DELORGE

View Park, CA ***** C: (***) *** - 1812 adi4ku@r.postjobfree.com

Summary

Veteran Technical Operations Supervisor, Airframe and Powerplant licensed technician with 30+ years of commercial and corporate aircraft maintenance, including line maintenance and classroom instruction. Currently a Technical Operations Compliance Specialist investigating non-compliance events as an FAA liaison. Excellent organizational and communication skills, proven leadership ability working with company and vendor employees alike to meet established goals.

Skills

Leadership

Regulatory compliance

Safety Management

Root Cause Analysis

Quality

Supervision

Interviewing Techniques

Investigations

Problem Resolution

Process improvement

Operational improvement

MS Office

Curriculum development

Safety

Teaching

Troubleshooting

Experience

Senior Compliance Specialist 07/2018 to Current

American Airlines Los Angeles, CA

Maintain relationship with the FAA as a single source of interaction between the company and the FAA

Responsible for improving response time to the FAA resulting in reduction in case adjudication times

Established and implemented corrective actions showing a measurable risk reduction from educating employees

Designed controls as comprehensive fix solutions, improving overall operation of the West division

Reduced FAA audit findings to near zero by traveling to assigned cities and performing internal station audits

Aircraft Maintenance Supervisor 03/2016 to 07/2018

American Airlines Los Angeles, CA

Spearheaded transformation of Operations Tower position, increasing production, reducing delays and enhancing quality of work

Established and maintained operating schedules to provide effective coverage for multiple terminal areas to achieve on-time objectives

Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity

Established and enforced clear goals to keep all employees working collaboratively toward the same goal

Senior Maintenance Engineer 10/2013 to 03/2016

iAccess Technologies Santa Ana, CA

Analyzed aircraft manufacturer's maintenance tasks and intervals for initial maintenance program approval of brand new airliner

Improved analysis results by designing a comparative tool to align with FAA and foreign regulatory requirements to ensure compliance

Organized assignments with the manufacturer's engineers and contract employees to ensure projects were on schedule and on budget

Gulfstream Maintenance Instructor 06/2012 to 10/2013

FlightSafety International Long Beach, CA

Qualified to teach Gulfstream Engine and APU troubleshooting and maintenance

Met or exceeded all timeline goals to qualify as a Gulfstream Instructor

Provided excellent service and attention to customers in face-to-face classroom environment

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines

Aircraft Line Maintenance Technician 12/1997 to 06/2012

American Airlines Los Angeles, CA

Improved reliability through technical expertise in testing, troubleshooting and repairing avionic system discrepancies on all fleet types to ensure minimum schedule impact

Performed maintenance of aircraft engine, air conditioning and flight control systems outside of primary job function

Demonstrated knowledge and leadership skills required to work as shift Crew Chief as needed

Maintained and exercised Extended Range Operations and Lower Minimum Program (approach category) qualifications required for the terminal operation

Avionics Instructor 02/1989 to 12/1997

American Airlines Los Angeles, CA

Improved turnaround time teaching installation and functional testing of avionics systems and components

Taught troubleshooting concepts to provide timely, quality repairs of systems

Reduced maintenance error incidents after training company and contract personnel in company procedures

Managed long-term curriculum development, daily lesson planning and test administration

Education and Training

Airframe and Powerplant Licenses: Aircraft Maintenance Harvard H. Ellis Regional Vocational Tech

Danielson, CT

Certifications

Cognitive Interviewing - Dr. Ronald Fisher

Maintenance Error Investigation - Dr. Maggie Ma

Root Cause Analysis - Dr. Maggie Ma

Airframe and Powerplant Licences - FAA

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