Manager Assistant
Resume:
MIKE HERZ
Springfield VA 22152
***********@*****.***
HOSPITALITY PROFESSIONAL with 25 years of experience in the restaurant industry. Overall responsibility for directing the daily operations of a restaurant. Seven years of multi-unit management experience. Extensive experience in both corporate and independent restaurant openings with over 40 new restaurant openings. Ensuring compliance with company standards in all areas of operation, including cost control, customer relations, inventory management, team management, recruiting and retention of team members. Ensuring that the highest quality products and services are delivered to each guest. CAREER SKILLS
Management
● Sound knowledge of all operations and financials in the restaurant industry.
● Owner/operator of a successful restaurant company that I grew from one restaurant to five restaurants in four years.
● Oversaw the performance of restaurants with sales volume ranging between $4 million to $12 million per year.
● Responsible for operational budgets, forecasting, P&L accounting, purchasing, and inventory management.
● Managed teams of 40-160 employees; hired and evaluated staff performance, motivated and trained employees to improve service standards, guest satisfaction, and sales.
● Opened 40 restaurants in my career with duties of build out management to implementation of systems and procedures. Extensive experience in the professional development of Managers and General Managers. Contracted by independent restaurant owners to assist with financially struggling restaurants. Duties included overseeing the operations, cost centers and implement systems in order to become profitable.
EXPERIENCE
DIRECTOR OF OPERATIONS 2016 - 2019
COYOTE GRILLE & CANTINA FALLS CHURCH, VA
GENERAL MANAGER 2019 - 2020
COLUMBIA FIREHOUSE / NRG ALEXANDRIA, VA
DIRECTOR OF OPERATIONS / GENERAL MANAGER 2016 - 2019 2941 RESTAURANT & PIZZERIA ORSO FALLS CHURCH, VA
GENERAL MANAGER/OPENER 2015-2016
TEN01 RESTAURANT & ROOFTOP WASHINGTON, DC
ASSISTANT GENERAL MANAGER 2014-2015
CHEF GEOFF’S WASHINGTON, DC
GENERAL MANAGER/OPENER 2008-2011
BEDROCK MANAGEMENT/LAUGHING MAN TAVERN WASHINGTON, DC GENERAL MANAGER/DIRECTOR OF TRAINING FOR NEW STORE OPENINGS 2001- 2004 McCORMICK & SCHMICK’S SEAFOOD RESTAURANT RESTON, VA ASSISTANT GENERAL MANAGER 2000- 2001
GREAT AMERICAN RESTAURANTS/MIKE’S AMERICAN SPRINGFIELD, VA OWNER, OPERATOR & FOUNDER 1993 - 2000
FAST EDDIE’S INC. SPRINGFIELD, FAIRFAX & ALEXANDRIA, VA, NEW ORLEANS, LA & MYRTLE BEACH SC EDUCATION
Old Dominion University
Bachelor of Science Degree
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