Adeel Ishaq
CCTV TECHNICIAN IN JAMAL JAROUDI Group
SAUDI ARABIA
Email Id: *****.**********@*****.***
Current Contact - +92-313*******, +966-*********
Summary
Actively seeking a challenging position in Retail Operations in a dynamic environment and desires to progress further in the same field and likes to grow with the organization and prove to be an asset for its effective functioning and be a team player for the achievement of organizational goals and its success.
Skills
Gathering the customer’s information and to determine the customer’s issue by analyzing the symptoms and figuring out the underlying problem.
Troubleshooting the challenging issue by providing complete and correct steps.
Resolving Bill related queries for the customers.
Performed excellent up selling of software, External Hard drive, TV Plans, Memory, etc.
Assure that the team members have the necessary education and training to effectively
participate on the team to give best support.
Maintaining Average Handling Time (AHT) over the call.
7+ Years of Experience
Current Job (From January -2019 to Present)
Now Working as CCTV Technician in Jamal Jaroudi Company in Saudi Arabia
Fadhili Gas Plant Project under Saudi Aramco
MODA Project
CCTV Project in Saudi Royal Embassy In Bahrain
Professional Experience
Company: Empire Grocery Store and Wholesale Point
Duration: January 2013 – March-2016
Location: Islamabad.
Role : Assistant Manager and Warehouse In-charge
Responsibilities:
Assures that the department achieves the targets.
Having a good knowledge in all kind of Grocery Items.
Provide assistance or immediate solution for customer problem and claims.
Maintain stock.
To give a sample to customer in the market.
Organized the promotions at different places through Marketing Person and order Bookers.
Make the invoices, collect cheques & take the orders through order booker.
Company: Digital World Vision
Duration: September- 2016 - December-2019
Location: Wah Cantt
Role : Manager
Responsibilities:
Dealing all customers.
To handle the promotion and advertising.
Taking care of stocks and maintaining.
Provide assistance or immediate solution for customer problem and claims.
Collection of Cash on time.
Achievements
Most outstanding Sales (Empire Mart)
Sale Targets Achieved.
Education and Certificates
HSC Passed in 2007.
HSSC Passed in Year 2012.
Graduation Passed in 2018
8 Months Computer Education from Vocational Training Institute Pakistan (Punjab Government). 2009
Knowledge of CCTV Installation and Maintenance.
Personal Details:
Name: Adeel Ishaq.
DOB: 16-June-1990.
Gender: Male.
Marital Status: Married.
Can Speak,Write,listen and read English
Languages Known: Urdu and Punjabi.
Date of Issue : 25-06-2018
Date of Expiry: 24-06-2023
Driving License: Pakistan