Eric Gudszenties

** * ******, **** *******, NJ **064

732-***-****

adi4ig@r.postjobfree.com

TECHNICAL SUMMARY

Dynamic, highly motivated, goal-oriented Senior Quality Assurance Analyst with over 20 years of work experience and key knowledge of systems development, quality assurance functions, integrated systems testing, user acceptance testing, and production support.

Dependable team player and strong communicator with a unique combination of project related expertise. Ethical and hardworking, with the flexibility and understanding to navigate complex organizational structures and work effectively.

TESTING SPECIALTIES

Web Technology Testing

Risk Based Analysis

Root Cause Analysis-pre and postproduction

Functional Testing

Performs FIX certifications

Regression Testing

Testing Options and FX securities

Compatibility Testing

Testing Financial Trading Systems

System Testing

SQL Queries / Database Testing

Integration Testing

Quality Center

TECHNICAL SKILLS

Methodologies

Agile and Waterfall

Databases

Oracle, SQL Server, MS-Access, DB2

Workflow Tools

MS Office 2010 (MS-Excel, MS-Word, MS-PowerPoint), MS-Project2000

Platforms

JIRA, Unix (HP, SCO, Solaris 2.0), Windows (2010,2008), Linux (Red Hat), Java. Dot.Net, Cobol

Testing Tools

TestLink, HP Application Lifecycle Management v11.0, JIRA v6.3.12, Conquest

EXPERIENCE

APM Terminals August 2020-Present

Gate System Support Technician (Contract)

Perform daily maintenance on touch screen kiosks, printers, mobile devices, Gate systems, etc.

Field incoming trucker's questions and issues.

Assist drivers with proper use of the Gate Systems.

Maintain strong end user satisfaction through prompt communication.

Document all pertinent end user information and issues and forward onto the Team Lead for escalation.

Interact and communicate with professionals at all seniority levels.

Provide troubleshooting skills with various hardware (laptops, iPads, tablets, iPhones, kiosks, desktops, printers)

Passion for customer service and supporting clients' needs.

Staples March 2020-August 2020

Cashier

Perform front end responsibilities such as cashier, returns and reserve online pickup in store with no impact to the customer.

Adhere to all company policies, procedures and safety standards.

Ability to multitask on assorted merchandising and sales responsibilities.

Arteric August 2019-February 2020

QA Analyst (Contract)

Performed manual testing of websites and web applications.

Validated websites for production through several testing methodologies

Used Android, IOS devices and Emulator to test websites

Discovered and reported defects using JIRA

Participated in daily scrum meetings

Communicated any issues with account management, project management, Development.

Tethys Technology October 2017–July 2019

Senior QA Analyst (Contract)

Create Test Cases, develop and maintain test data for financial high-speed trading applications.

Deploy and Configure new software components on all QA environments from releases deployed by JIRA.

Tested market Data using Thomson Reuters Eikon machine.

Tested Common stock, Single Options, Options on Futures, Multi legged Options.

Tested Algorithmic Trading for Futures and Spread Trading.

Test cycle consisted of Functional Testing, Regression Testing and Performance Testing.

Sent Fix messages using Quick Fix. Verified Messages on Backend.

Responsible for testing of OSS to DA and bypassing OMS from order path.

Configured and Handled Support Tool Testing used to view Master and Child Orders, Order and Fix History and Charts.

Test new software and configuration changes to ensure integration meets functional requirements, system compliance and technical specifications.

Tested, validated and certified new qa components into production.

Created documents in confluence to streamline QA processes.

Created Release Tickets when components were Ready for UAT and Production.

Used TestLink as a suppository for Test Suites and Test Cases. Included Logs, Screen shots and Test steps.

DTCC April 2016–May 2017

Senior QA Analyst-RISK and EQA Settlement (Contract)

Using Settlement Web Application entered, uploaded and Approved Free and Value Day Delivery Orders, Night Delivery Orders, RAD Transactions, Pledges and Returns.

Verify Transaction Status in Settlement Web Activity Inquiry Screen.

Tested, Validated and certified Risk systems into production using SDLC Methodology.

JP Morgan Chase January 2014–February 2016

Senior QA Analyst-Corporate Technology (Fulltime)

Understand and implemented established departmental quality assurance standards

Provided production support for a system designed to meet regulatory requirements, and function as the primary Quality Assurance Analyst

Documented quality assurance plans and activities.

Verified Data in Microsoft Access Database tables.

Created data sampling procedures and specifications for documenting and reporting quality data

Planned, conducted and monitored testing activities; perform inspection of materials and products to ensure finished product quality

Developed comprehensive Integrated System Test (IST) scripts and review them with the internal team

Investigated issues arising from User Acceptance Testing (UAT), working closely with UAT Manager

Liaison with the Lines of Business, Compliance, and Oversight and Control in order to understand and solved issues related to both the production and testing environments

Prepared reports to communicate weekly status of both production support activities and quality testing activities

Identify potential issues related to system development and help outline mitigation strategies

Coordinated and support testing execution for major system releases as well as high priority off-cycle fixes

Managed incoming queue of tickets related to production issues, incidents and general questions; perform as the primary Level 3 triage point for resolution of escalated tickets

Well versed in Anti Money Laundering regulations. Work very closely with Business Community, UAT Test Lead and Business analyst to resolve various AML regulatory business rules.

Assured ongoing compliance with quality and industry regulatory requirements

Tiffany & Co. January 2013–December 2013

QA Specialist (Contract Position)

Planned, designed, managed and executed functional test plans and test scripts for multiple projects in Microsoft Excel.

Performed functional and regression testing of QA, PS2 (Production staging) and PA (Development) environments on all browsers on desktop including IE 8.0, 9.0, 10.0, iPad and android tablet and iPhone and android mobile.

Tested ECOM Tokenization for Credit Card and CVV for Tiffany.com using 3rd party application

Tested Browser redesign of Tiffany.com for all country's websites including the US. Led the entire team in defect tracking incidents. Updated all Defects in Itrack.

Used Microsoft SQL Server to verify all orders and information like prices, taxes, engraving options, tokenization

TIAA-CREF February 2012–November 2012

Dev QA Lead Analyst (Contract Position)

Planned, designed, managed and executed functional test plans and test scripts in Quality Center.

Performed functional and regression web-based testing of IRA enrollment for Direct Sales and Agent Assisted application. Led Defect Meetings consisting of Development, QA, Dev QA and Business Analysts. Updated all defects.

Bank of America May 2011–November 2011

Quality Testing Analyst (Contract position)

Performed comparisons and validations of clients CC/CCRS FIX trade messages for production and QA using a FIX replay tool.

Verified FIX order messages downstream in an AXP environment. This is the global algorithmic engine capable of trading equities and futures. Also, the FIX orders flow to the XFM environment which allows you to monitor orders and is the main entry point for algorithmic trading.

Standard & Poor's July 2010– May 2011

Lead Quality Testing Analyst (Contract position)

Was the QA Lead coordinating the QA Tasks for the project, Analytics On-Demand (AOD) which is a web Java based Fixed Income service designed to generate and analyze cash flow models for collateral and structured deals across a broad range of asset classes related with Bond Administration and Processing for ABS, MBS.

Performed on integration testing for the sprint wise tasks – for the C++ Calculation engine module Analyzed engine related Windows flat files for the data integrity with White Box strategic acceptance criteria and test cases.

Performed calculation engine testing using excel and pdf spreadsheets and analyzed the data integrity.

Algorithmic Trading Management August 2008– May 2010 Lead Quality Testing Analyst (Contract position)

Set up FIX certification tests with client exchanges, wrote certification scripts and worked with client to resolve any issues, resulting in the client’s exchange going into production without any bugs.

Verified fix tags using a product tool from Inforeach to test fills, partial fills, cancels, cancel replaces, busts, price corrections, symbology and testing of algos such as VWAP, TWAP and POV to initiate trades based on them.

TD Ameritrade August 2007– July 2008

Senior QA Analyst (Contract position)

Tested a new options trading tool called Options 360, which allowed the user to trade securities, get earnings summaries, check order status and view profit and loss graphs.

Tested a trading and analysis windows-based platform called StrategyDesk, that combined back-testing and trading on an Order Management System. Created tests scripts to test all system functionality including real time screening and charting, Level 2 quotes, time and sales, options charts, trade tickets, positions, balances, order status and news.

HotSpotFX/Knight Trading August 2005 – March 2007

Senior QA Analyst (Full Time Position)

Tested fix orders inbound/outbound on multiple OMS’s including FIX Orders, Market Data and Retail Equity. Performed both functional and regression testing of Fix using a Bid/Offer/Buy/Sell trading script against a Java –based GUI system.

Used a SQL database to find, create and manipulate fix users in testing environments.

Bank of NY Brokerage November 2004- June 2005

Senior QA Analyst (Contract position)

Verified inbound and outbound orders for accuracy, sent successfully from the internal trading system to the street.

Instinet Corporation July 1999-September 2004

Equity Trading System and Market Data Analyst (Full time position)

Analyzed business, functional, and technical specifications pertaining to all equities trading system projects including a global 24-hour trading Order Management System.

Tested the foreign, domestic, and NASDAQ data feeds on both Solaris and Linux environments.

EDUCATION

Mount Saint Vincent, Riverdale, New York (BA in Business)

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