AMATH, RACHELLE ANN M.

*** ***** * ***. **** MINALIN,

PAMPANGA, PHILIPPINES

BIRTHDAY: 02/17/1998

AGE: 22

(63-961-***-****

Email: adi4fo@r.postjobfree.com

PROFILE

A Degree holder in Bachelor of Science in Tourism Management who has enough skills, knowledge and experiences working in hospitality industry. I am passionate and dedicated enough when it comes to my goals that is why I am too eager for any kind of opportunities. My best experience so far is my one-year hospitality internship in the United States of America, which molded me in providing excellent services, having good communication skills and handling customers properly.

EDUCATION

TERTIARY

Bachelor of Science in Tourism Management

University of the Assumption

City of San Fernando, Pampanga

June 2014-April 2018

SECONDARY

San Matias National High School

San Matias, Santo Thomas, Pampanga

June 2010-April 2014

SKILLS/QUALIFICATION

Languages & Level: Filipino (Mother Tongue), English (Intermediate), Spanish(Basic)

Computer Skills: MS Office ( Word, Excel, PowerPoint, Outlook) – Proficient

SPECIAL AWARDS/HONORS/CERTIFICATIONS

Hotel Exposure, 2014

Local Tourism, 2015

3rd International Creative Tourism Degree Conference, 2016

President’s Lister, 2016

Dean’s Lister, 2017-2018

Tour Guiding Service NCII accredited, 2015

Academic Awardee & Model Student, 2013

WORK EXPERIENCES

ROTATIONAL POSITION – Housekeeping & Food and Beverage in Crowne Plaza Resort & Golf Club Lake Placid – 101 Olympic Drive, Lake Placid, New York, USA 12946 ( January 2019 – January 2020)

Responsibilities:

HOUSEKEEPING (Housekeeper & Room Inspector) (January 2019 – February 2019)

Housekeeper; Responsible to clean restrooms, hallways, stairwells, foyers and elevators which includes vacuuming, dusting, polishing, straightening furniture and décor, cleaning/sanitizing surfaces and waste removal. Empty room attendant carts of soiled linen and trash from guest rooms. To clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors and elevator doors.

Room Inspector; Check the worked of the housekeepers in every room that they cleaned, direct contact with the front desk if the rooms are ready. Responsible for the guest if they need something to their rooms, Receive calls from the guest needs and complains of guest, call the maintenance if something broke in the guest rooms. Respond to guest questions and provide guest assistance, directions, and information as requested.

FOOD AND BEVERAGE - MORNING AND EVENING RESTAURANT SERVER (February 2019-February 2020)

- Responsible to greet your guests once they enter the Restaurant. Sit them to their respective tables and offer them if they would like something to drink to start with, whether they like water, juices, coffee, tea, soda and for the night it is pretty much the same, but you ‘ll need to add offering different kinds of liquors this time. Show and explain to them the menu, so that they will have the options if they would like to do buffet or ala carte (that is what the restaurant offered where I worked) so you need to explain to them in a detailed ways. When they are done with their orders and you served their foods correctly let them enjoy their foods for like 10 minutes (that is the rules) and after that ask them how everything is or maybe how the food is. Alternatively, if they need anything else? So that you will know if the guests are, satisfy to your service that you provide to them. After you ask those guests and you already provided what she/he needs, they will ask for the check/bill or you will be the one who will give it to them. Once they are done with their check and ready to leave, do not forget to say thank you and hoping to see them again in the restaurant and to stay more in the hotel. In addition, I also worked as a server in different big banquets like weddings, holiday occasions, birthdays, meetings and seminars.

Company Contact Name: Donald Whitmore – Food and Beverage Director

Company Contact Number: 518-***-**** ext 450 Email: adi4fo@r.postjobfree.com

Company Website: crowneplaza.com/lakeplacid

ON-THE-JOB TRAINING: Reservation Agent - Sky Sales Travel and Tours – San Jose, City of San Fernando, Pampanga, Philippines (February 2018 – April 2018)

Company Contact Name: Michael Ryan Calma – Manager Company Contact Number: 092********

ON-THE-JOB TRAINING: Passenger Service Agent/Ground Stewardess - Asiana Airlines – NAIA Terminal 1, Pasay Manila, Philippines (November 2018 – February 2018)

Company Contact Name: Gilson Angoluan – Manager

Company Contact Number: 8916125 Email: adi4fo@r.postjobfree.com

ACTIVITIES & INTEREST

Physical Activities (Dancing, Jogging, Playing Volleyball, Ice skating)

Travel ( To explore, enjoy the places and also to learn different kind of cultures)

Movies (I love to watch movies both local and international)

EMERGENCY CONTACT

First, Last name: Lea Amath

Phone: 092********

Email: N/A

Relationship: Mother

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