Teacher Resources
Resume:
Mervin Quiambao Diaz
*** **** ** ***** **. Nepo Subd. Cutcut, Angeles City +63-961-***-**** ***********@*****.***
PERSONAL INFORMATION
Date of Birth: January 31 1994
Age: 26
Place of birth: Angeles City
Nationality: Filipino
Civil Status: Single
WORK HISTORY
TaskUs PH
Shopify Support Advisor August 2020 – October 2020
-Engaging in human conversations with merchants to identify and resolve issues
-Provide coaching/growth opportunities for their businesses
-Offer needs-based solutions, not pushy sales
-Advocating for merchants and the Shopify platform by communicating with stakeholders
Ivoline IBT Core Inc.
Human Resources Senior Personnel January 2015 – March 2020
-Preparing or updating employment records related to hiring, transferring, promoting, and terminating
-Explaining human resources policies, procedures, laws, and standards to new and existing employees
-Ensuring new hire paperwork is completed and processed
-Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
-Addressing any employment relations issues, such as work complaints and harassment allegations
-Processing all personnel action forms and ensuring proper approval
-Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks
ESL Teacher November 2013 – January 2015
-Assist the Head Teacher in ensuring the highest possible educational standards in the academy and in creating an ethos and culture based on positive thinking, high expectations and where students and staff feel valued
-Play a key role in the strategic direction and development of the academy, supporting the Head Teacher in creating a long-term vision and in monitoring and evaluating the school’s policies, practices and targets on a day to day basis
-Promote the academy as a highly effective learning community, acting as role models for classroom practice
-Explicitly model the behaviours expected of all young people and adults associated with The HELP English Academy (Ivoline IBT Core Inc.), and ensure high visibility around the school, both throughout the school day and also at school events, in and out of school time.
-Deploy staff and resources efficiently and effectively.
PROFESSIONAL SUMMARY
Organized Human Resources Senior Personnel with 5+ years of experience. Looking to use substantial logistics skills to save time and energy at Ivoline IBT Core Inc. Cut teacher complaint resolution time by 35%.
ACCOMPLISHMENTS & TRAININGS
Information and Education Campaign 2017 07th July 2017
“Malasakit sa Trabaho Kaagapay ay Benepisyo”
Executive Stretch 31st January 2019
Leadership and Developing Effective Relationship Seminar
EDUCATION
Bachelor of Science: AB Communication Arts (Under Graduate)
Angeles University Foundation – Angeles City, Central Luzon, Philippines
KEY SKILLS
Computer-literate performer, especially in Microsoft Office.
Workload Management
Cooperation and working with others
Flexible and detail-oriented
Analytical thinker
Situational Awareness
Decision Making and Action
Self-management
CHARACTER REFERENCE/S
Camille Flake
Human Resources Personnel
************@*****.***
Contact this candidate