JONES ODEDINA

Cell: 587-***-**** • Email: adi40n@r.postjobfree.com

https://www.linkedin.com/in/odedina-jones-40380239/

Calgary, AB Canada

PROFESSIONAL PROFILE

Hardworking IT professional with experience in IT support and networking.

Currently undertaking additional certification with aim to enhance career in IT industry

CERTIFICATIONS

CompTIA Network +

Testout PC Pro Certification

EDUCATION

IT Technician Certificate of Completion (SAIT, 2020)

AWS Academy Graduate – Cloud Foundation and Architecting

Bachelor of Electrical Engineering (International)

SKILLS

MS Office Suite, Linux, Desktop applications, Visio, Outlook, AutoCAD, Active Directory

logical reasoning, time management, problem solving, detail oriented, customer service

WORK EXPERIENCE

Technology Helps, Calgary Canada Oct 2020-Nov 2020

Job Internship

Design Server network diagrams for clients using Microsoft Visio

Worked on Veeam Software to create backup for servers

Trinitech Consulting, 2019-till date

Network Technician, International

Installed, tested, certified and troubleshoot network media like cable categories, carried out RG59 and RG6 cable placement and terminated Unshielded twisted pair and fiber optic cables

Managed alternate TCP/IP addressing and troubleshoot IP configuration issues and communications

Carried out switch management like VLAN creation, switch IP settings and port configuration, trunking, STP and PVST+ configuration

Programmed routers for static routes, enabled OSPF routing for information sharing, configured NAT from command line interface and on an NSA, configured port forwarding on routers and troubleshoot routing issues

Installed home wireless network and configured wireless profiles

Implemented and secured enterprise wireless network, explored and troubleshoot issues related to wireless network

Create and update user accounts, user groups, and permissions using Active Directory and Group Policy (GPO)

Setup, configure, and troubleshoot TCP/IP, DHCP, and DNS

Assigned hostnames, static IP addresses, default gateway addresses and DNS addresses to Windows 2109 and 2008 Servers so as to introduce them to the network and involved in building an Active Directory forest, as well as configuring a domain and a Windows 2019 Domain controller to join the forest

Use TCP/IP troubleshooting tools to troubleshoot and resolve network connectivity and DNS related issues in the LAN

Extensive knowledge on EIGRP and BGP routing protocols

Using Microsoft Visio and autoCAD to create Network diagram for clients

Assisted new employees with setting up computer hardware, printers, scanners, mobile devices and installed operating system

Setup remote access using remote desktop connection and team viewer to resolve technical issues remotely

Set up file management on Windows and Linux

Configured intrusion prevention on network security appliance and carried out port security

Carried out data backups and implement business continuity and disaster recovery plans

Nari Relays, International November 2010 - June 2019

Field Application Specialist,

Increased demand for company products by 100% after accepting role change and learning sales presentations techniques

Setup and configured local area network (LANs) for supervisory control and data analysis to monitor intelligent electronic devices as demanded for remote operations and data monitoring

Ensured smooth running of communication links between switches and electronic devices

Answered all calls to customer service desk; Prioritized and resolved each one in timely fashion

Ensured security of supervisory control and data analysis system by creating individual authentication like adding and removing users, change users privileges and permissions

Managed network connectivity and ensured that the LAN/WAN infrastructure was operating according to prescribed best practices and technical standards

Helped new customers install and launch their products by guiding them through the setup process and provided recommendations on settings or features to maximize their experience with the product

Commissioned supervisory and control system for major client within agreed project scope which improved relationship with client

Helped new customers install and launch new products by guiding them through the setup process and provided recommendations on settings or features to maximize their experience with the product

VOLUNTARY

Organized free Math Class for student in remote areas as part of community service program in Demsa, Adamawa State of Nigeria (April 2008 – February 2009)

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