Sales Customer

**** ***** **

Irving, TX *****

469-***-****

*.*.*********@*****.***

Lesli Andrade

SKILLS

Customer Service Skills : Active Listening Attentive Quick Thinking Bilingual (English/Spanish)

Leadership Skills : Flexible Reliable Project Planning Decision-Making Time Management Skills : Goal- Oriented Focused Goal Setting Adaptability EXPERIENCE

Metro by T-Mobile - Retail Sales Associate

May 2020 - Present

-Greet customers in a friendly manner and ascertain what each customer needs or wants

-Describe, explain and answer any questions about their device or plan

-Compute sales prices, receive and process cash or credit payments.

-Maintaining knowledge of any promotions or sales in store as well as policies regarding exchanges, or returns, and security practices.

-Providing excellent customer service.

AAA Atlas Bail Bonds - Bail Bond Agent

February 2019 - May 2020

-Approving and underwriting qualified Cosigners for legal bond agreements and providing a payment arrangement for the co-signers.

-Helping co-signer understand the process of releasing the client and answer any questions regarding the contract.

-Maintaining customer files and fact-checking for errors.

- Signing/ bonding release papers for Inmate out-processing.

-Initiating phone calls to customers to collect overdue payments.

-Scanned documents and client records into the database. EDUCATION

Judge Barefoot Law Magnet, Dallas TX — High School Diploma August 2012- May 2016

Texas A&M- Texarkana, Texarkana TX - Some College

August 2016- December 2018

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