Store Manager Service Representative

TEZENO FOLASADE

***** ******* ****** **. ******* Texas 77082.

Email : *****************@*****.*** Tel: 202-***-**** PROFILE

I am a diligent and very experienced Customer Service Representative and a vibrant relationship Manager with a proven track record of meeting set targets by the use of contemporary human relations and management techniques. I work assiduously to contribute immensely to achieving the goals and objective of my employer within the laid down principles and policies of the organisation. My major strength is derived from my ability to effectively and efficiently work in a team of diverse personalities and backgrounds under pressure and with little or no supervision. I am acquainted to multitasking, people management and coordinating resources effectively to achieve desired results with the application of modern analytical skills. SKILL PROFILE:

Effective Communication & Presentation skills

Innovative and Analytical Skills

Team Leadership & Motivation Techniques

Employment Relation, Strategic and Business Planning skills. CAREER HISTORY

January 2017 - January 2020 DUNKIN DONUTS

10705 Westheimer Road, Houston Texas 77042

Shift Leader

Responsibilities:

Assist the Store Manager in the interviewing, hiring, training, and maintaining records of all new employees using approved HR guidelines.

Responsible for monitoring performance/customer service of employees.

Responsible for managing the sales floor during peak hours of operation to ensure courteous, accurate and efficient service.

Complete weekly food and paper inventory.

Maintain all databases, and POS systems, ensuring that they are up to date.

Assist in the daily cash management functions.

Timewise Shell gas station

2747 S.Texas 6, Houston Texas,

77082

January 2020 -May 2020

January 2016 –December 2016: DOLLAR TREE

10964 Westheimer Road, Houston Texas 77042

Cashier. Responsibilities:

• Operate assigned cash register and perform all sales transactions

• Ensure all cash are secured

• Responsible for protecting all company property and assets

• Provide top class service to customers, exceeding their expectations

• Create a friendly, pleasant, and cooperative environment with customers, supervisors, and colleagues at all times

• Responsible for receiving merchandise

• Provide assistance with some duties such as unloading of trucks

• Perform other duties that may be necessary as determined by the supervisor or management.

January 2011 –November 2015: INTERLINK POLYTECHNIC Osun State, Nigeria

Admin. Manager Responsibilities:

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments References: Available on request

CHEVRON GAS STATION - 3880 S. Dary

Ashford HoustonTexas

June 2020- till date

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