Security Officer Manager
Resume:
Denise Engram
Muskogee, OK *****
adi3tq@r.postjobfree.com
#readytowork
Authorized to work in the US for any employer
Work Experience
Veterans Claims Examiner
Department of Veterans Affairs - Muskogee, OK
February 2020 to Present
My job is processing education claims and provide benefits to Veteran's and their families. Using various database and making decision based on their military history and services. I work from home daily processing claims so that the veterans, and their children my gain a higher education. I work independently and with my team via-Skype and Whiteboard, I join mandatory weekly and monthly meetings for training all other daily business operation via Telework. Case Manager II
Creoks Behavior Health - Wagoner, OK
December 2014 to Present
Case Management services for consumers who require planned linkage, advocacy, and referral assistance to outside agencies and services. Case Management is utilized to facilitate integration and recovery in the community. Case Managers utilize a strengths based model in the provision of this service.
Social Specialist I
Muskogee Department of Human Services - Muskogee, OK May 2012 to March 2013
Provide comprehensive case management for Adult and Family Services program information received via Livelihood website and phone number. Completed phone interviews, compiled case documents and determine benefit eligibility.
Correctional Sergeant Level IV
Eddie Warrior Correctional Center - Taft, OK
November 1999 to May 2012
Assigned responsibilities as a correctional sergeant involving supervision of other correctional officers as a first level supervisor on a shift
* Act as a team leader or a lead worker responsible for providing training
* Assigning work and other related duties which may include administrate responsibilities such as approval of leave
* Performance evaluations
* Disciplinary actions
Correctional Security Officer III
Eddie Warrior Correctional Center - Taft, OK
July 1998 to October 1999
Conduct counts accurately
* Document and submit to appropriate staff and notify supervisor of any discrepancies
* Maintain order and discipline of offenders
* Ensuring compliance with unit post orders
* Complete incident report; misconduct reports
* Log entries and other required documentation in clear, correct, and concise manner prior to end of shift
* Initiate and conduct searches of offenders, dorms and compound areas for contraband Correctional Security Officer
Eddie Warrior Correctional Center - Taft, OK
April 1997 to July 1998
Conduct count accurately, document and submit to appropriate staff and notify supervisor of and discrepancies
* Maintain order and discipline of offenders
* Ensuring complies with unit post orders
* Complete incident reports, misconduct reports, log entries and other required documentation in a clear, correct, and concise manner prior to end of shift
* Initiate and conduct searches of offenders, dorms, and compound areas for contraband Education
Bachelors in Criminal Justice
Northeastern State College - Tahlequah, OK
2008
Associates of Art
Connor State College - Muskogee, OK
1997
diploma
Muskogee High School
1983
Skills
• Case Management
• Law Enforcement
• Social Work
Certifications and Licenses
Behavior Health Case Manager II
June 2019
Additional Information
Qualifications
• Demonstrated ability to interact effectively with senior management
• Outstanding interpersonal skills
• Strong verbal communication
• Quick learner
• Computer proficient
• Proven leadership abilities
• File/records maintenance
• Reports generation and analysis
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