Sales Manager

TONY BELLIVEAU

Charlotte, NC *******.*********@******.*** 954-***-****

https://www.linkedin.com/in/tony-b-6081004/

SUMMARY

Business and sales leadership professional with extensive IT systems experience supporting all sides of retail and wholesale including Point of Sale, Inventory Control, Finance and Accounting, Human Capital Management, Talent Acquisition, Project Management, Customer Relationship Management, Web and App based Selling, eCommerce, Sales Analysis, and Marketing.

CORE COMPETENCIES

SAP

OKR Methodology

Servant Leadership

WorkForce

Ceridian Dayforce

Microsoft BI

Business Development

Project Management

P&L Management

CRM Management

Recruiting

Team Player

Business Planning

Team Development

Individual Mentoring

Continuous Improvement

Process Improvement

Human Resources

EXPERIENCE

ST. JOHN KNITS, Aventura, FL/Charlotte, NC August 2018-Present

General Manager

Took over of what was intended as a one year pop up that became a permanent location. Exceeded year three sales with 20% comps and healthy KPIs. Business is focused on making appointments with existing clients and gaining and building curated consignment sales to achieve “Sales without footsteps.” New client prospecting and sales revenue are also built through outside events and “Pop up” sales in social environments where current clients are members, such as country and yacht clubs and high-end residences in the Miami/Fort Lauderdale area.

Annual sales are currently more than $2M. Promoted to the Charlotte, NC location in May 2019 and focused on client relationship management, team development, and turnaround of this quarter-century mature business in an established market.

Currently exceeding plan, 12% comp gain, and KPI growth in a short period. Annual sales to exceed $3M.

MOVADO GROUP, INC., Sunrise, FL October 2012-August 2018

General Manager

Turnaround of a mature business through an intense focus on metrics, people, and selling. Successfully growing comp sales in a previously stagnant market by training existing staff and adding appropriate new talent to complement this high touch luxury selling environment in a value-driven, seasonal location. Annual sales over $2.5M.

Delivered 20%+ comp gains, growth in the conversion of 26%, increase in the average sale of 19%

Diversified Fashion Brands from high single digits to over 25% while maintaining Attainable Luxury and Luxury business growth

Successfully recruited and retained associates and keyholders with backgrounds in luxury, particularly watches, as well as multilingual sales professionals to maximize our French Canadian, South American, and Japanese tourist clientele

Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties)

Drives store awareness, adoption, and day-to-day execution of core retail business processes on the front end, back end, and sales floor such as customer service, merchandising, receiving, delivery, cashiering, returns/exchanges, cash management, inventory management, supply chain management, equipment, pricing/promotions, reporting, etc.

NIKE, New England/Ohio District/Kittery, ME May 2010-October 2012

District Operations Specialist

Overall responsibility of a 5,000 square foot factory store staff of 6 managers and over 70 associates delivering exceptional consumer experiences and elevating this iconic brand in a value-driven arena. Recognized as a peer leader early on and sought out feedback and input on critical business issues. Annual sales volume over $6M.

District Operations Specialist role consisted of being a conduit to the field from Store Ops and included recent projects such as the rollout of WorkForce Management, SAP Retail/Business Intelligence, and other communication initiatives.

Ensures compliance to Company policy and achievement of corporate goals and strategy within area of responsibility and continually drives process improvements within the company.

Achieved 20% comp sales growth in FY11 to exceed $6M for the first time

Hired and promoted three internal athletes to management positions

Maintained operational integrity with shrink results of .43% and LP audits of 97%

MONTBLANC NORTH AMERICA, LLC, Northeast Region, New York, NY September 2006- April 2010

Regional Sales Director

Led the profitability of twelve company-owned and one franchise boutique showcasing the world-renowned collection of writing instruments, timepieces, jewelry, eyewear, leather goods and fragrances, and all aspects of business, management, and clientele driven sales efforts—annual sales over $20M.

Opened three new locations in under 12 months, exceeding sales expectations and adding and additional $5M revenue to the existing region

Developed several managers and sales professionals to higher levels of responsibility, including current Retail Operations Manager

Acted as a trainer, implementer, corporate liaison, and rollout coordinator of new SAP Business Warehouse back office management and POS systems nationwide

Co-created current behavioral competency models for all retail and corporate roles to ensure the selection and retention of top talent at all levels in the organization

TOMMY HILFIGER USA, New England District, New York, NY September 2005-September 2006

District Sales Director

Overall supervisory responsibility for a group of eight company stores and all business-related activities, including hiring and retention, training, operational guidance, merchandising strategy, and sales management. Annual sales over $30M.

Managed and grow Professional Customer relationships/sales, including building and holding team accountable to executing customer action plans Selection, hiring, development, performance mgmt., coaching, scheduling, and engagement of store Team Members

Managed two new openings and two relocation/expansions of stores ranging in size from 6,000 to 12,000 sq. ft. in less than 12 months, adding 24,000 sq. ft. of selling space and >$10M of sales revenue to the district

manage ongoing relationships with key partners, including sales, customers, municipalities, local authority, local utilities, etc.

Hired and promoted five new managers in several locations

MONTBLANC NORTH AMERICA, LLC, Boston & Chestnut Hill, MA October 2001-September 2005

Boutique Director

Responsible for the profitability of two boutiques showcasing the world-renowned collection of writing instruments, timepieces, jewelry, eyewear, leather goods and fragrances, and all aspects of business, management, and clientele driven sales efforts. Annual sales over $3M.

Create and execute operational standards to ensure consistency and efficiency in the office and across the organization—market level business planning, including staffing levels, forecasting, and P&L management.

Recognized as a go-to manager

Created operational tools adopted by the entire retail organization

Co-created current operations policy and procedure manual

EDUCATION

Western Governors University

Bachelor of Science Business Administration, Information Technology Management

PROFESSIONAL DEVELOPMENT

SAP Retail, Business Warehouse, and Business Intelligence Super User

Workforce Management Trainer and Implementer

Dayforce/Ceridian HCM

Competency-Based Selection Certified

Human Resource Management

SKILLS, KNOWLEDGE AND ABILITIES

Customer and client management

Microsoft Office Suite proficiency

Analytical skills

Excellent written communication and verbal communication skills

Excellent customer service orientation

Strong prioritization skills

Skill in supervising to include delegating responsibility, training and evaluating performance

Ability to work effectively with management

Ability to visualize and plan objectives and goals strategically

Ability to work independently and prioritize duties with minimal supervision, to meet deadlines

Well-organized, detail-oriented, and able to handle a fast-paced work environment

Basic computer skills including familiarity with Word, Excel, and Internet usage

Ability to ensure a high level of service and quality is maintained

Ability to direct, lead, coach, and develop people

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