Logistic Specialist

SUMMARY

SKILLS

EXPERIENCE

KENNETH BROWN

Schenectady, NY 12309 C: 518-***-**** **.*******@*****.*** Capable Logistics Specialist knowledgeable about managing delivery routes while providing top-notch customer service to customers. Efficient, well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues. Increasing efficiency and

productivity

Tracking inventory levels and

orders

Inspecting goods

Warehousing and delivery

Inventory counting

Documentation skills

Safety practices

Resolving problems

Planning and coordination

Customer service

Organization

08/2019 to Current Delivery Driver

GC Pizza Hut Incorporated Schenectady, NY

Avoided delivery delays by carefully planning best routes with GPS. Pulled and reviewed 30 daily customer tickets to successfully fulfill orders. Obtained signatures needed to complete and process all paperwork efficiently.

Verified sales orders before loading and unloading merchandise. Collected and tracked customer payments to meet financial demands. Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty. Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by 20%.

Handled merchandise in accordance with product handling standards. 11/2018 to Current Logistics Specialist

Tire Hub LLC Albany, NY

Fostered customer retention by cultivating long-term rapport based on prompt and courteous service.

Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags.

Communicated with customers and management to report delays, including emergencies, weather challenges and carrier schedule changes.

Provided product shipment delivery quality control, eliminating downtime to maximize revenue.

Kept deliveries on track and provided timely status updates. Organized and maintained order documentation.

EDUCATION AND TRAINING

05/1986 Associate of Science: Business Management

Daytona Beach State College Daytona Beach, FL

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