Engineer Service

Justino D. Gratuito

Omar bin Abdul Aziz Street, Mohammadiya, Dammam, Kingdom of Saudi Arabia

Mobile No: +966*********

#*-* *. **** ******, Brgy. Balong Bato, San Juan City, Philippines

Mobile No: +639*********

***************@*****.***

Professional Summary

Service Engineer with extensive knowledge on Garage and Lube Equipment. Technically skilled who continuously exceeds both company and personal goals.

Work History

1.Service Advisor- Garage Equipment Division 07/20 to Present

Al Hazm for Industrial Equipment (Distributor of Garage and Industrial Equipment)

http://al-hazm.com/

Task and Responsibilities

Install and maintain Garage and Lubrication Equipment (Field and In-house).

Create Job card, Service Quotation and Service Invoice for customers.

Train end users on operation and proper maintenance on machines.

Inspect equipment to further analyze the problem.

Advises customers for on necessary repairs and maintenance.

Maintains electronic and/or paper records of completed service work.

2.Maintenance Supervisor- 08/2019 to 05/20

Awaser International Trading Company (Distributor of Hyundai and KIA Cars in Jizan, Saudi Arabia)

https://awaserksa.com/

Task and Responsibilities

•Inspect equipment regularly to identify problems and necessary maintenance.

•Prepare weekly maintenance schedules and allocate work as per forecasted workloads.

•Employ, supervise and train workers.

•Coordinate daily cleaning and maintenance activities.

•Oversee all repairs and ensure that work is completed on time.

•Maintain all inventory and equipment, and ensure proper storage.

•Comply with all health and safety regulations and practices on workshop.

•Conduct preventative maintenance work.

•Conduct follow-ups on all maintenance and repair work.

•Conduct safety inspections as scheduled.

•Establish strategies to meet workload demands on time.

3.Service Engineer (Garage and Lubrication Equipment) 06/2012 to 06/2019

Tamkeen Industrial and Trading Co., Ltd. – Jeddah, Kingdom of Saudi Arabia

http://www.tamkeen.com/

Task and Responsibilities

Install, configure and test equipment on specialized platforms. Analyze and evaluate performance and optimize. Coordinate with other team engineers. Maintain, manage and update databases regularly. Review and analyze system data to identify escalations and problems. Resolve and troubleshoot large complex problems. Ensure compliance of company laws and regulations. Support customers and In-house (Sales, Admin and Operations). Provide supervisory and technical support to colleagues and communicate with staff at all levels. Maintain a professional appearance and manner at all times, consistent with client and company expectations and in doing so help to promote the image of the Company. Attend all training courses and meetings as required by Tamkeen and oversee development of colleagues. Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.

Trainings and Expertise:

•FRANKLIN FUELING SYSTEMS- UPP Training/Forecourt Setup-Istanbul, Turkey

(May 15-16, 2017)

•WAYNE FUELLING SYSTEMS- Fuel Dispensers/Automation System- Malmö, Sweden

(April 27-29, 2015)

•RAASM-Advance Fluid Management Solution- Vicenza, Italy (April 21-22, 2015)

Lubrication Equipment/Fluid Management System

• GARTEC- Lubrication Equipment – Castronno, Italy (April 23, 2015)

4.Service Engineer (Garage and Lubrication Equipment) 03/2005 to 03/2012

Omar A. Balubaid Co., Ltd. – Jeddah, Kingdom of Saudi Arabia

http://www.balubaid.com/industrial-service-equipment/

Task and Responsibilities

Install, replace, maintain and repair various types of Garage Equipment such as Vehicle Hoists, Wheel Servicing Equipment, Oil Monitoring Device, Fuel Dispenser, Air Compressors and A/C Recovery Machine. Utilize electronic testing equipment to determine the defects and malfunctions; Work from plans, technical manuals, schematics, diagrams and specifications; Schedule maintenance and repair work, setting and meeting time lines; Replace defective components and wiring using a variety of hand tools and equipment; Coordinate efforts of outside vendors and District personnel to reach desired standardization of equipment constituting more effective routines; Research product prices and availability; Requisition and maintain an adequate supply of parts and repair materials; Maintain records of work performed and repair history of individual pieces of equipment; Interprets findings for use in determining the further repair or maintenance procedures; Assembles wire line and attaching power line to equipment; Measures, converts, records and interprets data for use by other personnel; Perform other duties assigned that are related to technical questions.

Trainings and Expertise:

•John Bean Wheel Alignment 3D/Wheel Balancer BFH-1000

•Gilbarco Fuel Monitoring System/Electronic/Mechanical Dispensers

•SPX Robinaire A/C Recovery Machine

•SPX-OTC Vision Premiere Engine Analyzer

•Launch Automotive Machines-Shenzhen, China

•Corghi Tire Changers and Wheel Balancers

•Automotive Scanners (Tech-II, Genesys, Nemesis)

•Hydralift (2post/4post, low-lift)

•Karcher Pressure Washers

•Petes Lifts

•Stenhoj Lifts

•Ceccato Air Compressors

•SAMOA (Oil Monitoring System-AMS WINPC)

5.Service Engineer/Technical Support Officer 03/2003 to 02/2005

Mancor Industries Incorporated – Quezon City, Philippines

Technical Support Officer/Service Engineer– March 25, 2003 to February 28, 2005

Task and Responsibilities

• Service Engineer

Ensures the excellent performance of the company equipment and products by providing ISO-based policies, systems and procedures; Endorses products to prospective clients; Conducts pre-installations, trainings and in-house repair of equipment; Installs and repairs sold equipment; Accumulates and records electrical test data for materials, devices and products; Calibrates and maintains test station and equipment; Develops test fixtures; Performs general department maintenance and responsible for complying with the quality systems procedure as required.

• Technical Support Officer

Receives all deliveries and reconciles packing list to Purchase Order; Signs at Delivery Report from the Trucking Agency; Receives all After Sales Service call; Produces Quotation for After Sales Service; Coordinates deployment of service (logistics, manpower and other resources); Encodes Sales and After Sales transactions; Generates Purchase/Provisional Receipts of Equipment and Spare Parts; Manages the inventory; Authorized Petty Cash Custodian; Performs other Management mandated functions.

Trainings and Expertise:

a. Emission Control System (AVL Ditest)

b. Total 4-wheel Alignment System for Automotive

c. Technical Training on the ff. equipments:

•Tire changer (tire remover)

•Wheel balancer

•Vehicle Lifter

•Air Compressor

•Carbon Clean (Fuel Injector Cleaner)

Education

B.S. Mechanical Engineering Graduate 04/2002

Institution: Polytechnic University of the Philippines- Manila, Philippines

Skills

•

•AutoCAD

•Troubleshooting

•Installation and Maintenance

•Electromechanical

•Equipment Adjustment

•Equipment Monitoring

•Time Management

•Operational Support

•Technical Support

•Mechanical Engineering

•Driving License (Saudi Arabia and Philippines)

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