Lean Six Safety

Brian Griffith

Los Angeles, United States 626-***-**** adi32q@r.postjobfree.com

SUMMARY

• 22 years in Operations Management

• 25 years in Learning and Development

• 10 years Working Internationally

PROFESSIONAL EXPERIENCE

DOG HAUS WORLDWIDE – Los Angeles, United States 2014 - 2020 Director of Franchise Operations

Initiated and built all company operations for nationally acclaimed restaurant chain with 50+ locations and special sites across the United States. Established all operational frameworks and manuals from cradle to grave for training, auditing, logistics and distribution, comprehensive documentation, and interdepartmental communications and cooperation. Oversaw development and delivery of training processes for all employees. Spearheaded communication and relationships with key stakeholders and franchisees from onboarding through operational and financial audits.

• Created and refined and managed multiple corporate training programs, including app-based, for employees at all levels, including franchisees, managers, and other franchisee employees.

• Managed a team of 7 corporate employees

• Served as primary contact for Franchisees, parallel corporate departments and most vendors.

• Wrote and distributed 500+ page Operations Manual and assessments covering all operational departments.

TOTAL SAFETY INTERNATIONAL – Dubai, United Arab Emirates 2011 - 2014 Director of Operations – Eastern Hemisphere

Served as point of contact for all stakeholders, clients, vendors and employees throughout the UAE, Iraq and Kurdistan. Directed training operations throughout eight countries in the Middle East, Africa, and Asia. Implemented and managed training matrixes for over 150 employees. Successfully adapted and modified training programs and operations for distinct countries and cultures. Developed relationships with stakeholders and led project meetings.

• Led project to open self-sufficient and successful company base in Kurdistan; directed all operations, coordinated with vendors, and negotiated company housing contracts.

• Conducted audits, incident investigations, and risk analyses in all Eastern Hemisphere locations to ensure quality and reduce risk.

Additional Experience

TEACHER Saudi Arabia (1 year)

TEACHER Seoul, Korea (3 years)

DIRECTOR OF TRAINING AND DEVELOPMENT San Francisco (5 years) Brian F. Griffith

Page 2 • Career Progression (Cont.)

EDUCATION

University College London

Graduate Study Program

San Francisco University

Bachelor of Science

Pasadena City College

Associate of Arts

MOST RELEVANT PROFESSIONAL CERTIFICATIONS

Economics and Financial Accounting – Harvard Business School California Real Estate License Applicant

Lean Six Sigma Green Belt

Certified Scrum Master (CSM)

ISO 9001:2008 QMS Certified Auditor

ISO 14001:2004 Environment Management Systems Certified Auditor OHSAS 18001 QMS Certified Auditor

NEBOSH Occupational Health and Safety

NEBOSH International Health and Safety

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