M.S. MANIKANDAN

Address: *-*/* ***** ******, Sri Ram Nagar, Karaikudi, Sivagangai Dist -630106.

Mobile: +91-990*******

Email: adi328@r.postjobfree.com

PERSONAL STATEMENT

5.6 years of Work experience in Non-voice based BPO

Experience in the Healthcare and Banking & Financial Industry

Solid knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Visio)

Ability to work and Solve problems independently

Excellent Leadership and Teamwork skills

Ensure all reports are completed in an accurate and timely manner

Willing to learn new skills - as needed - based on client project engagements EDUCATION

Master of Business Administration Anna University

HR, Finance, Marketing July 2016 - Sep 2018

CGPA: 8.03/10 (80%)

• B.SC Physics with 65% from Alagappa University, Karaikudi

• H.S.C with 66 % from Syed Ammal Hr. Sec School, Ramnad

• S.S.L.C with 76% from D.D.V.Hr. Sec School, Ramnad EXPERIENCE

Analyst, ISG Nova Soft Technologies limited, Bangalore Apr 2013 - Mar 2016

Client: “Nation star”

Process: US Mortgage

Tools: FileNet, LSAMS, EDMS, TMO, MS-Excel

Managed US Mortgage_Loan Processing

Provide support to loan officer and underwriter teams by ensuring the timely, judicious, and accurate processing of mortgages. Review and verify borrowers’ income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal.

Responsibilities include gathering of all loan documents, analysing loan documents for completeness and accuracy.

Awards:

• Attained Top Performer awards

• Client Appreciation awards (Quality)

EXPERIENCE

Claims Processing Executive, Hinduja Global solutions limited, Bangalore Feb 2010 - Oct 2012

Client: “Humana Insurance”

Process: US Healthcare

Tools: EFR, MTV, CAS, CCP2, EXP, CIS, MS-Excel

US Healthcare – Claim Processing - COB

Research and process claims according the processing guidelines and benefits, reviewed payments history to determine final payment amount, if any

Assists with the training of new hires

Handled multiple Teams dispute errors and report to the Management and the Client. Provided support within the overall company when needed.

Awards:

• Attained Top gun awards

• Client Appreciation awards

• Busy bee awards for performance delivery

SKILLS

MS Excel - Pivot Tables & Reporting, Charts, V-Lookup, H-Lookup, Conditional Formatting etc.

Microsoft PowerPoint, Microsoft word

Statistical Package for the Social Science (SPSS)

Internet & E-mail operations

Typing +35 WPM

ADDITIONAL

Certification on HP LIFE e-Learning

Computer cum Internet Literacy program (CILP)

Certification in LEARNWISE education platform (Orientation Program in Entrepreneurship) STRENGTHS

Quick Learner, Hardworking, Comfortable to work in group PERSONAL DETAILS

Language Known: English, Tamil (Read, Write & Speak) Hobbies: Writing, Playing Computer & Mobile Games, Listening to music Date of Birth: 9th Nov 1985

REFEREES

Muthu ilakkuvan, AP, MBA, Director, Karaikudi Institute of Management, Karaikudi, TN, India. Mail id: adi328@r.postjobfree.com Phone: +91-709*******

Yaqub Majeed, Assistant Manager, Hinduja Global Solution, Bangalore, India. Phone: +91-968*******