M.S. MANIKANDAN
Address: *-*/* ***** ******, Sri Ram Nagar, Karaikudi, Sivagangai Dist -630106.
Mobile: +91-990*******
Email: ***************@*****.***
PERSONAL STATEMENT
5.6 years of Work experience in Non-voice based BPO
Experience in the Healthcare and Banking & Financial Industry
Solid knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Visio)
Ability to work and Solve problems independently
Excellent Leadership and Teamwork skills
Ensure all reports are completed in an accurate and timely manner
Willing to learn new skills - as needed - based on client project engagements EDUCATION
Master of Business Administration Anna University
HR, Finance, Marketing July 2016 - Sep 2018
CGPA: 8.03/10 (80%)
• B.SC Physics with 65% from Alagappa University, Karaikudi
• H.S.C with 66 % from Syed Ammal Hr. Sec School, Ramnad
• S.S.L.C with 76% from D.D.V.Hr. Sec School, Ramnad EXPERIENCE
Analyst, ISG Nova Soft Technologies limited, Bangalore Apr 2013 - Mar 2016
Client: “Nation star”
Process: US Mortgage
Tools: FileNet, LSAMS, EDMS, TMO, MS-Excel
Managed US Mortgage_Loan Processing
Provide support to loan officer and underwriter teams by ensuring the timely, judicious, and accurate processing of mortgages. Review and verify borrowers’ income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal.
Responsibilities include gathering of all loan documents, analysing loan documents for completeness and accuracy.
Awards:
• Attained Top Performer awards
• Client Appreciation awards (Quality)
EXPERIENCE
Claims Processing Executive, Hinduja Global solutions limited, Bangalore Feb 2010 - Oct 2012
Client: “Humana Insurance”
Process: US Healthcare
Tools: EFR, MTV, CAS, CCP2, EXP, CIS, MS-Excel
US Healthcare – Claim Processing - COB
Research and process claims according the processing guidelines and benefits, reviewed payments history to determine final payment amount, if any
Assists with the training of new hires
Handled multiple Teams dispute errors and report to the Management and the Client. Provided support within the overall company when needed.
Awards:
• Attained Top gun awards
• Client Appreciation awards
• Busy bee awards for performance delivery
SKILLS
MS Excel - Pivot Tables & Reporting, Charts, V-Lookup, H-Lookup, Conditional Formatting etc.
Microsoft PowerPoint, Microsoft word
Statistical Package for the Social Science (SPSS)
Internet & E-mail operations
Typing +35 WPM
ADDITIONAL
Certification on HP LIFE e-Learning
Computer cum Internet Literacy program (CILP)
Certification in LEARNWISE education platform (Orientation Program in Entrepreneurship) STRENGTHS
Quick Learner, Hardworking, Comfortable to work in group PERSONAL DETAILS
Language Known: English, Tamil (Read, Write & Speak) Hobbies: Writing, Playing Computer & Mobile Games, Listening to music Date of Birth: 9th Nov 1985
REFEREES
Muthu ilakkuvan, AP, MBA, Director, Karaikudi Institute of Management, Karaikudi, TN, India. Mail id: *********@*****.*** Phone: +91-709*******
Yaqub Majeed, Assistant Manager, Hinduja Global Solution, Bangalore, India. Phone: +91-968*******