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Manager Customer Service

Location:
Chennai, Tamil Nadu, India
Salary:
35000
Posted:
January 03, 2021

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Resume:

K.Manivannan Karaikudi Tamilnadu – India

Mobile: 909-***-****

HR Department

E-Mail: adi311@r.postjobfree.com

Respected Sir,

At the Outset, I would like to introduce myself as k. Manivannan an aspirant wishing to be a part of your Company on truly professional ground and working in an invigorating atmosphere and make a positive contribution on its true merit.

I am enclosing my resume as attachment to the mail; I would like to state a few words in support of my candidature.

I believe that due to my dedication and focus along with my exceptional customer service skills and relationship building as an Administrative Manager, I was able to succeed in my career and maintain a track record of professional achievements.

I anticipate that my application would attract affirmative response from you. Should you need my support in any formalities needed to substantiate my application, please contact me by phone at 909-***-**** or by e-mail at adi311@r.postjobfree.com

I have enclosed my resume for your review, and I look forward to hearing from you.

Thanks & Regards,

K.Manivannan Karaikudi Tamilnadu – India

Mobile: 909-***-****

E-Mail: adi311@r.postjobfree.com

CAREER OBJECTIVE

An opportunity where I can utilize my knowledge, experience and skills in Administration Position that entails personal growth and satisfaction, thereby enhances the growth and development of the Reputed Organization hiring my services.

PERSONAL DETAILS

Nationality : Indian Passport Details K : 2094770

Date of Birth : 22nd July 1978 Place of Issue : Kuwait Place of Birth : India, Tamilnadu

Aaadhar :

835*********

Permanent Address : 77/5-4 6

th

street north ext, Subramanianpuram Karaikudi

630 002 Tamilnadu, India

ACADEMIC QUALIFICATIONS & SKILLS

Master of Arts (Economics)

Loyola College (Autonomous) in Chennai

University of Madras (India)

Bachelor of Arts (Economics)

Alagappa Government Arts College in Karaikudi

Madurai Kamaraj University (India)

Diploma in Computer Application (D.C.A.,)

Ace Centre in Chennai

KEY SKILLS & COMPETENCIES

• Good team spirit, self-confidence, efficiency and sincerity are my major plusses

• To take up challenging task and work harmoniously towards the achievement of targeted goals and to contribute to the growth of the organization along with career growth and personal contentment

• Well adaptive towards corporate culture and behavior and ability to work under pressure Quick learner with an ability to rapidly achieve systematic integration of various activities

• Strong dedication towards the task involved and always willing to be updated with latest technology

• Ability to support and sustain a positive work environment that fosters team performance with strong communication, relationship management skills

• Creative, hardworking and willing to learn

• Superior management, communication, leadership and supervisory skills

• Worked with multi-cultural group of people

• Possess flexibility in adapting to changing management styles

• Excellent organizational and time management skills

• Ability to interact effectively with colleagues and customers WORK EXPERIENCE

Four Films Printing Group Company W.L.L

In Kuwait

Designation: Administrative Manager

Period : January 2006 to 31st December 2019

My key responsibilities include

• Act as an effective interface with internal staff and prospective clients

• Handle independent correspondence and ensure utmost confidentiality and integrity of operations

• Manage data/ document management

• Manage client service telephone desk

• Handle work scheduling, scrutinizing of documents/ paper

• Responsible for Guest Hospitality

• Coordination/ follow-up with Departments/ Branches for timely execution of tasks.

• Other assignments given from time to time

• Assisting Marketing and Sales team in their day to day activities

• Follow-up with Receipts and Payments with Clients

• Dealing with clients daily via phone means and possess excellent customer service skills

• Performing any other duties as directed

• Maintain hard copy and electronic filing system

• Support staff in assigned project based work

• Keeping track of the incoming and outgoing correspondence

• Timely response to emails

• Answered telephone and replied to questions in accordance with general instructions and referred calls to appropriate staff member.

• Research, compile, assimilate, and prepare confidential and sensitive documents, and brief the executive regarding contents.

• status related to,

-Production

-Prepress section

-Account- Finance

-Delivery dept.

-Human resource

-Status of customer complaints etc.

• Attending Calls

• Performed all aspects of export and professional customer service

• Miscellaneous administrative responsibilities

• Arrange essential mail in priority action order

• Placing orders with the principal companies and co-coordinating with them in order to assure accurate items to be ordered

• Check deadlines on incoming requests and put preliminary work in play

• Performs other related duties as assigned or requested REFERENCES

Available upon request



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