Executive Assistant Sales

Senior Sales Manager

A results-driven and an accomplished Sale Supervisor capable of providing comprehensive assistance to my selling colleagues. Key strength in unique combination of strong administrative skills and business acumen to better prioritize what is important in relation to organizational and project goals. Extensive experience with proven ability in coordinating activities related to presenting a clean, neat and organized shopping environment for our customers. With training, coaching and development, a team of Associates will grow following my leadership.

Professional Experience

Senior Sales Manager, 2018 to Present Macys Miami, FL

Manage multi-million dollar business which includes, RTW, Total Shoes, Handbags and Accessories, Home, Soft Home, Big Ticket, Intimate and Kids at Macys.

Lead a team of 89 selling colleague’s, one supervisor, two leads and two my shop captains to drive sales, loyalty and customer service through coaching and active leadership resulting in an increase in all departments over sales plan.

Develop and leverage relationships with vendors, district and regional partners, as well as store executives to drive sales through merchandise procurement, product execution and strategy.

Regularly present current sales trends and business results to senior executives and key stakeholders in order to secure investment and support in the store.

Analyze sales reports, merchandise standards and asset protection compliance to ensure profitability.

Recruit top retail talent through networking and participating in off-site career events.

Serve as a M.I.C for credit, customer service and comparison shopping. In order to implement strategies and drive results in said areas.

Manager of the year 2018.

Sales Supervisor, 2017 to 2018 Macys Miami, FL

•Drive and exceed sales goals by executing Macy's initiatives

•Lead the push toward selling through coaching and recognition

•Review reports, identify deficient areas and partner with Sales Manager to implement action plans

•Identify best sellers and key items; communicate merchandise needs to optimize the My Macy's process

•Ensure accuracy of promotional presentation; communicate advertising and sales information to Associates

•Strengthen attendance and weekend hours compliance among staff

•Motivate Associates to solicit our Star Rewards Program by reinforcing the benefits of new accounts

•Coach Associates to consistently deliver effective selling behaviors resulting in high customer engagement

•Ensure optimum sales floor coverage and lead selling initiatives throughout the store as required

•Strong organizational skills and the ability to adapt quickly to changing priorities

Lead in Retail Merchandising, 2016 to 2017 Macys Miami, FL

•Perform all functions in an efficient manner; flex between tasks as directed by Supervisor

•Participate in the physical inventory process and ensure that shortage prevention initiatives are executed

•Adhere to Asset Protection and inventory control and compliance procedures

•Collaborate with peers to coordinate merchandise movement needs with other tasks (floor moves, seasonal sets, fixture needs, etc.)

•Execute merchandising, fulfillment, RFID and reverse logistics tasks timely and accurately to include placement of merchandise to standards (zone-o-gram, directives, fixtures, ADA compliance and visual guidelines), movement of fixtures and merchandise for seasonal sets, stockroom maintenance and organization, replenishment to the sales floor, collection and transport of picked fulfillment orders to appropriate processing areas; preparing and returning BOPS/SDD orders; RFID tag up events, cycle counts, display audits and tagging standards; processing and packing of damages, non-congruent transfers, store initiated transfers, return to vendor and mark out of stock merchandise

•Assist in other tasks as needed (pricing, signing)

Executive Assistant, 2013 to 2016 Rubco Holdings LLC Miami, FL

•Executive Assistant to the Principle of a real estate investment, development and general construction firm.

•As Office Manager, create and maintain a work environment ensuring high levels of organizational effectiveness, communication, and office support.

•Maintain office operations to a high degree of efficiency scheduling meetings and appointments, designating correspondence, reviewing, and approving supply requisitions, procuring all purchases and reconciling invoices.

•Liaison between tenants and the Property Manager for issues within residential properties.

•Manage all payables and receivables using QuickBooks.

•Coordinate all office functions, from calendaring day-to-day meetings and large working lunches.

•Prepared payroll on a weekly basis for 25 employees, as well as administered all Human Resource matters.

•Prepare presentations using Power Point and spreadsheets using Excel.

•Maintains customer database to ensure information is current and up to date.

Executive Assistant, 2006 to 2013 Strategic Holding and Investments LLC Homestead, FL

•Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.

•Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.

•Represents the Executive by attending meetings in the Executive's absence; speaking for the Executive.

•Maintains customer confidence and protects operations by keeping information confidential.

•Completes projects by assigning work to clerical staff; following up on results.

•Prepared three reports weekly for management by collecting and analyzing information.

•Secures information by completing data base backups.

•Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.

Education & Training

Associates Degree in Liberal Arts, 1997 QUEENS COLLEGE Queens, NY

Bachelor of Business Management Expected, 2021 Miami Dade College

Skills

•Active Florida Real Estate License

•Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Access)

•Adobe Photoshop

•Power BI

•QuickBooks

•Email, Social Media, and Blogging

•IT Troubleshooting

•Ability to be presentable and directive always

•Tolerant and adaptable

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