Judith M. LeBlanc
978-***-**** – ***********@*****.*** – www.linkedin.com/in/hayesjudy/ Port Saint Lucie, FL.
FINANCE LEADERSHIP ORDER-TO-CASH CYCLE CONTINUOUS IMPROVEMENT
Finance Manager, Team Leader & Business Builder who puts the right people, processes, performance metrics, and systems in place to optimize revenue results while ensuring compliance and operational effectiveness.
Drives operational and system modernization, creating a financial backbone for strategic decision making and corporate stability. Navigates teams through ongoing change and uncertainty.
Experience spans privately held and publicly traded companies, a wide range of product and service industries, and growth and turnaround environments spanning to midsize companies to Fortune 500 divisions.
Signature Strengths
Multi-site Finance Operations Credit & Collection Management A/R Portfolio Oversight Process Control/Improvement
Compliance, Audit & Risk Mitigation
Cross-Functional Team Management
System Selection & Rollout Data Analysis & Reporting Contract/Vendor Management
PROFESSIONAL EXPERIENCE
BOXLEY MATERIALS/SUMMIT MATERIALS, Blue Ridge, VA 2018 – 2020 manufacturing, construction materials
Credit Manager
Hired within a post-acquisition environment to manage all credit, collections, and contract management/compliance functions for seasonal business with 14 locations across Virginia.
Reduced bad debt 50% in the first 3 months. Outperformed results of prior leadership with a 30-year tenure.
•Developed efficiencies across disparate front-end (5)/back-end (2) systems, creating a seamless customer experience.
•Continues to identify and advance opportunities to integrate Boxley finance operations into the Summit infrastructure.
•Leading implementation of an add-on order-to-cash cycle management module.
•Serves as the face of the company to counsel and court officers during legal actions and proceedings.
AGERO, INC., Medford, MA 2017 – 2018 technology/SaaS solutions for automotive/financial services
Billing Manager
Filled a critical leadership role that had been vacant for 6 months. Hired in amidst a rebuild of the company’s core product.
Recruited, hired, and built a collaborative 7-member team of Analysts that oversaw the billing and A/R process.
•Served as a strategic advisor to the IT/software development team to optimize revenue opportunities.
•Responsible for month end reconciliation of AR, Billing and Cash Applications to the GL Team with Accounting Manager.
OXFORD GLOBAL RESOURCES, Beverly, MA 2015 – 2017 staffing and consulting services
Director of Billing & Collections
Held accountability for the performance of a multifunctional financial operations team.
Supported executive-level decision making by successfully consolidating 3 business units amidst a corporate restructuring.
Created efficiencies in all order-to-cash processes while scaling departments per corporate strategy.
Ensured compliance with SOX requirements by reviewing and approving the finalization of invoices.
EVOQUA WATER TECHNOLOGIES (formerly Siemens), Lowell, MA Jan. 2012 – Aug. 2014 manufacturing, water-quality solutions
Credit & Collections Manager
Led ~50 direct/indirect reports providing collections, credit, and cash application management. Reported to CFO.
Reduced past-due receivables 50% (from 47% to 23%) in year 1, outperforming goal for $25M global business.
•Restructured teams, modernized processes, and homogenized credit/collections policies across business units.
•Worked with stakeholders to improve information acquisition and due diligence for new client applications.
•Developed and instituted unified credit policy that established customer credit limits, reduced order processing time, improved order-to-cash cycle time, and implemented yearly customer credit assessments.
•Led preparations for Sarbanes-Oxley (SOX) audit. Assisted in migration of EDI billing to Atlanta office.
•Judith M. LeBlanc ***********@*****.*** – www.linkedin.com/in/hayesjudy/ Page 2
(Evoqua Water Technologies (formerly Siemens) continued)
Drove successful implementation of SunGard SAP GETPAID Enterprise 8.2, achieved GETPAID Administrator certification, and advocated for the integration of systems across business units
•Created an environment of accountability and metrics-driven performance amid change and uncertainty.
STREAM GLOBAL SERVICES (acquired by Convergys in 2014), Wellesley, MA 2010 – Jan. 2012 customer management services
Global Credit & Collections Manager
Recruited to manage credit operations for global business generating $208M in annual revenue.
Identified and collected $100K in unbilled revenue in year 1 for world-class BPO provider by implementing new OTC policies.
•Quickly identified gaps in processes. Trained global A/R and billing team on collections best practices.
•Personally, conducted credit review and approvals for invoices of up to $6M each. Communicated with customers and business directors on account information, credit limits, and reconciliation of reporting.
•Created new automated method for processing unbilled revenue, greatly improving cash flow.
•Built team motivation for implementing Salesforce.com and Oracle solutions, automating credit processes across top 25 accounts constituting 80% of revenue.
ASPEN TECHNOLOGY, INC. (MIT spin-off, NASDAQ:AZPN), Burlington, MA Aug. 2007 – Feb.2010 software/services, process industry
Global Collections Manager
Managed all day-to-day operations supporting a $360M collections portfolio in the aftermath of company’s multiple acquisitions. Directed 6 staff and a flexible workforce when volume required. Reported to CEO/CFO.
Reduced A/R by $30M in 90 days by creating “Top 50 Over 60” hot list of accounts for team collection actions.
•Navigated collaboratively with newly integrated staff and customers worldwide through company’s collections policies and complexities created through disparate tax rules and regulatory considerations.
•Hired, trained, and developed new team members. Managed biweekly reporting to CEO and CFO.
•Overhauled multiple processes, migrating team from spreadsheets to Oracle-driven collections platform.
EDUCATION & QUALIFICATIONS
B.S., Finance & Economics, Salem State University, Salem, MA / A.S., Accounting, Massasoit Community College, Brockton, MA
Harvard Leadership Development Program, Foundations of Leadership Certificate Leading with Emotional Intelligence, American Management Association
Member: National Association of Credit Managers (NACM); Credit Management Association (CMA); Association of Credit and Collection Professionals; Finance, Credit and International Business Association (FCIB)
Extensive knowledge of business and financial management systems:
Oracle ERP, SunGard SAP GETPAID Enterprise, ADP ReportSmith, Salesforce.com, Deltek Advantage, SQL, SAP, PeopleSoft, Cyberbase, MFG Pro, Business Objects, BPCS, ASK ManMan, JIT, SharePoint, APEX, Viewpoint, MS Office Suite