Employee Relations Manager
Resume:
Stephanie K. Boman
Santa Clara, CA *****
E-mail: **************@*****.***
Summary Strategic Human Resources Business Partner with expertise delivering fair and equitable global support, aligning HR efforts with business strategy, and facilitating a world-class employee experience. Accomplished HR executive with significant experience driving organizational design and effectiveness, executing strategies that drive accountability, and helping people and organizations reach their performance goals. Dedicated team builder and leader committed to improving operations, employee engagement and retention, diversity & inclusion, and global corporate culture.
Education
Vanderbilt University - Bachelor of Science, 1997-2001, Nashville, TN
University of Chicago – Master of Business Administration, 2009 - 2011, Chicago, IL
Professional Experience
Flex (formerly Flextronics International, Ltd.) San Jose, CA 2013 – present
Vice President, Human Resources Global Operations (San Jose) 2016-2020
Provide HR business partner support to the COO and his direct reports on strategic HR matters, including organizational design and restructuring, talent management, employee engagement and retention, and succession planning. Partnered with COEs to develop and deliver integrated people and organization solutions
Oversee 640 HR business partners globally that provide support to the worldwide Flex employee population and lead the HR Shared Services organization of 360+ HR professionals (driving transactional excellence in talent acquisition, talent management, eLearning, total rewards, time & attendance, reporting & analytics, sustainability, global mobility, employee engagement & communications, process design & optimization, and compliance operations out of 4 key service centers - Mexico, Romania, China, & India).
Captured 6-8% productivity efficiencies YOY while reducing headcount ~82% and budget ~$750K by facilitating automation projects and leveraging Workday capabilities.
Designed and deployed Voice of Partner survey in UltiPro, enabling partner organizations to provide service feedback
Streamlined global administration of 14M annualized transactions via global implementation of ServiceNow
Lead mass ramps of our manufacturing sites, requiring partnerships with government officials, third party agencies, universities and foreign labor offices to support growth
Led exit of Huawei business (reduction of 25,000 employees over span of 4 months)
Drove austerity efforts as a result of Covid and creatively implemented 20% salary reduction measures globally for manager levels and above – consulting with labor unions and works councils to ensure compliance to statutory requirements
Developing workforce plan around Flex’s 2 key business segments – Reliability & Agility; addressing resource issues for cylical business vs business with long product cycle times
Vice President, Human Resources (San Jose) 2013-2016
Global HR business partner for President of Worldwide Manufacturing, Chief Procurement Officer and CIO
Developed GM leadership program, partnering with MIT to deliver a program tailored for the 100 GM’s in the organization
Provided HR leadership on Flextronics’ Central Support Team initiative; the CST was developed to prioritize operational issues and conduct advanced workforce planning to critical projects and deploying SME’s globally on projects that have the ability to significantly impact the company’s bottom line
Created a talent pipeline for Global Procurement & Supply Chain by developing a career road map as well as implementing an early career leadership program (Supply Chain Leadership Program), targeting the top 1% of early career supply chain professionals and/or graduates from key supply chain universities
Conducted skill-gap analysis on an ongoing basis for the organization relative to functional competencies (utilizing the IBM competency model), to determine key areas of opportunity for filling the talent pipeline for delivering the Flex platform strategy
Motorola Solutions, Inc. Basingstoke, UK 2012-2013
Senior Director, Talent Management
Architect the company’s global talent management processes (succession planning, performance management, and human capital planning)
Designed tools for business leaders to understand organizational capabilities, conduct skill gap analysis, and drive development planning
Led integrated talent management future-state design process as part of HR transformation initiative. Made HR technology decisions to enable future-state career management, learning, performance management and succession planning pillars
Created competency assessment framework for use in development planning, global mobility, officer reviews, performance management and succession planning
Re-designed MSI’s current global onboarding program to provide a consistent and positive candidate experience
Motorola Mobility, Inc. Basingstoke, UK & Libertyville, IL 2010-2012
Director, Talent Acquisition EMEA (Basingstoke) 2011-2012
Talent Acquisition leaders for the EMEA region (17 countries)
Aligned EMEA and country processes to global Talent Acquisition strategy in line to support business efforts to grow the region
Coached leaders, hiring managers and HR partners on country specific hiring requirements, trends, behavioral & situational interviewing techniques and sourcing strategies
Developed and implemented processes around sourcing, recruiting and on-boarding to reduce cycle-time and provide improved hiring manager, candidate and new hire experiences
Implemented and robust recruiting support structure for all businesses; including workforce planning, market trends, sourcing strategies, diversity, university relations and compliance initiatives
Reviewed best practices and implemented behavioral interviewing techniques for all regional recruiters and regional HR leaders
Drove blueprinting of regional requirements for new Applicant Tracking System, Taleo
Director, Human Resources, Corporate Functions (Libertyville) 2010-2011
Strategic HR business partner for Finance, Law, HR, IT, Technology Office, Companion Products, Government Relations and Strategy (2,500 employees)
Led efforts to re-build the corporate functions post-Motorola Inc.’s separation (95 finance positions were needed to rebuild the function)
Drove executive search efforts for corporate functions to fill key executive positions (Treasurer, Head of Tax, General Counsel)
Re-vitalized recruiting strategy for pipeline talent
Created Training & Development Council in Finance and Legal organization to drive employee engagement, development, retention & job satisfaction
Led efforts to convert contractors/recruit new hires into 104 positions within IT; reducing cost by $9M by insourcing
Developed a talent management process for the company to enable managers to effectively manage poor performers in a globally consistent and timely manner (resulting in the creation of a PIP opt-out program)
Motorola, Inc. Multiple Locations 2001-2010
Director, Human Resources, Finance (Libertyville, IL) 2006-2010
Strategic HR business partner for the finance team of the handset division, finance team of the networks division, corporate audit organization, treasury organization, and international finance organization (1,100 employees)
Led efforts to design, structure and staff two separate finance organizations in support of the separation of Motorola, Inc. (Motorola Mobility and Motorola Solutions)
Developed and implemented a new hiring strategy for freshout finance analysts which included a structured rotation within the function
Conducted organizational diagonistic to determine the specific skills required within the credit organization; created sourcing strategy to attract degreed finance freshouts into the org and identified areas of overinvestment, resulting in offshoring of Tier 2 transactions to Krakow, Poland
Transitioned the Global Real Estate organization to an outsource partner; downsized the org from 142 to 13 fte
Managed global integration of finance talent with the acquisition of TTP and Good Technology
Analyzed employee engagement feedback and facilitiated action planning sessions with senior leaders
Facilitiated feedback coaching sessions for high potential employees
Business Leadership Development Program (Libertyville, IL, Schaumburg, IL, Deer Park, IL, Japan) 2004-2005
Nominated to participate in a 2 year leadership development program. 25 participants selected throughout the company from the various businesses, functions and regions; nominated & selected as the sole HR participant for the first cohort
Consultant, Human Resources (Libertyville, IL) 2001-2003
Proactive human resource business partner for Mechanical and Software Engineering groups within Motorola’s mobile phone division
Led employee relations investigations, coached employees & managers on resolutions
Participated in the Engineering Tech Ladder Committee
Facilitiated talent reviews
Certifications Affiliations Awards
Junior Leage of Chicago/London/San Francisco 2003-2014
Chicago Vanderbilt Alumni Association Interviewer of prospective students 2008-2012
Certified Korn Ferry Voices 360 Coach Korn Ferry
Certified Training Facilitator Development Dimensions International (DDI)
Digital Six Sigma Yellow Belt Certification
World Procurement Congress London, UK Best Employee Initiative Award, 2017
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