Executive Assistant /Customer Service Representative

* ******* ******** ********

Opebi, Ikeja, Lagos State.

081********

*************@*****.***

Precious Ogechi Emeka-Nwafor

SKILLS

Excellent communication skills. Good interpersonal skills. Attentiveness to details. Quick thinking in conflict resolution. Fast learner and ever willing to improve. HTML, CSS and Vanilla Javascript.

EXPERIENCE

Planit, — Customer Service Representative

July 2019 - PRESENT

● Ensure customer transaction security by reviewing and verifying vendors on the platform.

● Creating Planit deals per vendor recommendations.

● Follow-up on Deals claims by customers.

● Follow-up with customers who subscribe to the concierge service, Planit Pro

● Creation of email templates sent weekly to vendors Gregory University Uturu, Abia State — Executive Assistant to the Bursar

July 2018 - November 2018

● Co-ordinate (sending & receiving) correspondence between the office of the Bursar and all relevant departments and units of the university. ● Prepare requisition forms for the Bursary department.

● Take meeting notes for the department.

Gregory University Uturu, Abia State, — Sports/Newscaster April 2018 - September 2018

● Created content for the daily Sports show.

● Anchored the daily Sports show.

● Edited and read the daily news bulletin.

Gregory University Uturu, Abia State, — Junior Store Keeper April 2017 - July 2018

● Create stock cards

● Create and manage an online database for stock items

● Process requisition forms.

● Make financial requests to the office of the Bursar on behalf of the Senior Store Officer.

EDUCATION

Abia State University, Abia State—BSc. Biochemistry February 2012 -September 2017

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