ISMAEEL AHMED
WALSALL
Mobile Number: 075**-***-***
E-mail Address: ******@*******.**.**
I am highly motivated individual whom demonstrated drive and enthusiasm in any task I undertake. I am willing to train to enhance existing skills and develop new ones. I work effectively under pressure meeting deadlines. I have exemplary timekeeping and attendance record. I have the ability to communicate with a wide range of people on a diversity of levels. I am a friendly and approachable individual who is adaptable and flexible making me a valuable associate to any organisation.
KEY SKILLS
Full UK driving licence
CBT Licence
Excellent customer service skills
Problem solving and dealing with difficult situations easily
Prioritising workload effectively
Observation skills acquiring attention to detail
CAREER HISTORY
BIRMINGHAM CITY COUNCIL
Birmingham
May 2017 – Present
Civil Enforcement Officer
Key Responsibilities
Patrolling streets and car parks, checking regulations are being followed
Giving advice to the public on parking regulations and facilities
Checking parking tickets and issuing Penalty Charge Notices (PCNs)
Writing simple reports and pocket book notes
Authorising the clamping and removal of vehicles
Checking parking meters and car park equipment, reporting damage or faults
Reporting defective signs and road markings or any suspect vehicles
Attending court or a tribunal if a parking ticket is being disputed
HOME BARGAINS
Walsall
Feb 2016 – Mar 2017
Store Assistant
Key Responsibilities
Serving and advising customers and taking payments
Helping customers to find the goods they want
Giving information on products and prices
Assisting in all store stock takes
Stacking shelves or displaying goods in an attractive way
Handling complaints or passing them on to a manager
BLAKENALL FISH BAR
Walsall
Oct 2015 – Feb 2016
Chip Shop Assistant
Key Responsibilities
Serving food and drinks
Giving advice about food content and menu choices
Handling raw and cooked food safely
Working quickly and accurately to maximise sales
Keeping the eating and serving areas clean and tidy
Operating the till - taking cash and card payments and giving out change and receipts
Operating vending machines such as coffee-makers
Refilling hot food containers and self-serve stations
Handling customer enquiries, comments and complaints
Clearing tables, dishwashing and other cleaning duties
PIZZAPAN
Willenhall
Apr 2015 – Oct 2015
Pizza Shop Assistant
Key Responsibilities
Prepare pizzas, breads and other pastas as requested by customers
Prepare dough by kneading and stretching as required
Add toppings according to order slips
Manage pizza time in the oven deliver pizza to the counter or the customer when needed
Slice pizza according to size and customer specifications
Assist in cleaning workplaces
Assist in maintaining utensils and equipment
EDUCATION AND TRAINING
WALSALL COLLEGE, Walsall
2016
ICT and Business
BARR BEACON SECONDARY SCHOOL, Kingstanding
2014
GCSE English, Maths, Business, Product Design and Science
INTERESTS
· Boxing
· Socialising with friends and family
· Charity work
REFERENCES
References will be made available on request