Medical Assistant Back Office

LAKESHA Y. WILLIS

Charlotte, NC *****

Phone: 704-***-****

l **************@*****.***

Abilities:

Hard working, highly motivated team player

Objective:

Longing to join a fast paced company with many chances to advance. Employment History

Labcorp

Patient service specialist

07/01/2016-Current

Draw patient labs from physician orders while maintaining their confidentiality and showing the best customer service possible.

Phlebotomist, Back Office Medical Support Specialist 06/2014 - 01/2016

Metrolina Nephrology Associates

Gastonia North Carolina

Within this position I had several duties. My primary role was Back Office Support Specialist, where I utilized the EMR reports. I used the Orchard Harvest system to process and settle account payable claims. Some claims need research to find the errors of overpayments and different claims that were not entered in the systems. I also utilized specific coding like ICD 9 & 10. This is the system used to match all reports to the claims, to ensure of correct payment being disbursed. My duties in the Phlebotomist role typically include drawing blood from patients and blood donors * Talk with patients and donors so they are less nervous about having their blood drawn * Verify a patient or donor’s identity to ensure proper labeling * Label the drawn blood for testing or processing * Enter patient information into an onsite database Phlebotomist, Mobile Unit Driver and phlebotomist

06/2013-10/2014

Community blood center of the carolinas

4447 South Blvd, Charlotte, NC

Verified patient information by interviewing patient; recording medical history; tests; taking blood pressure, weight, and temperature; reporting patient history summary.Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.Keeps supplies ready by inventorying stock; placing orders; verifying receipt.Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.Updates job knowledge by participating in educational opportunities; reading professional publications.Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Transportation Specialist, Automotive Specialty Technicians 12/2004 - 09/2012

Charlotte Mecklenburg Schools

405 S Davidson St, Charlotte, NC

Transported pupils safely throughout Mecklenburg County and surrounding counties safely. Transported pupils with disabilities such as wheelchairs to and from schools safely while ensuring that everyone that was on that bus was safe,there were no hazardous incidents present to me or the children. Effectively communicated with both the school and parents or caretakers for efficient and precise transport daily. Medical Assistant (MA), Medical Assistants

02/2007-11/2008

First Care Medical Clinic Charlotte NC

Take and record patient history and personal information * Measure vital signs * Help the physician with patient examinations * Give patients injections as directed by the physician * Schedule patient appointment. Answer telephones and schedule patient appointments. Work closely with hospital administrators and laboratory services. Buy and store supplies and equipment for the office.

Education History

10/2004

King College

Charlotte, NC

2 Years at College or a Technical or Vocational School Medical Assistant

06/2003

Independence High School

Charlotte, NC

High School Diploma

General High School Curriculum

Honors

Several speech, debate, and journalism awards in both high school and college. Belonged to the college physiology club.

Additional Information

Willing to learn. Available to start work immediately References Available on Request

Contact this candidate