Support Software
Resume:
FAITH NJERI MAINA
****-***** *******, ***** +254*********
************@*****.***
Business and IT graduate with proven communication, team work, technical support and software trouble shooting skills. Seeking for a position in your company.
EXPERIENCE
JANUARY 2017– JUNE 2017
IT INTERN, ernst & young
Duties assigned were:
Technical support
Data Backup and management
Software Troubleshooting
Hardware Management
Configuration Management
Assign passwords and database access
Automation
EDUCATION
2019-PRESENT
BACHELOR OF BUSINESS AND INFORMATION TECHNOLOGY, St. paul’s university.
2015-2017
DIPLOMA IN BUSINESS AND INFORMATION TECHNOLOGY, Jomo kenyatta university of agriculture and technology
2015-2015
International COMPUTER DRIVING LICENSE, INSTITUTE OF ADVANCED TECHNOLOGY.
2011-2014
KENYA CERTIFICATE OF SECONDARY EDUCATION, GATITU GIRL’S SECONDARY SCHOOL.
2008-2010
KENYA CERTIFICATE OF PRIMARY EDUCATION, ST. MARY’S BOARDING PRIMARY SCHOOL, MWEA.
CERTIFICATES
AUGUST 2010
Kenya Music Festival Certificate of Participation
2013-2014
Ministry of Education, Science and Technology. Wildlife Club, Certificate of Merit. Gatitu Girls’ Secondary School.
JANUARY 2015- April 2015
Kahawa West Baptist Church 4NIC Certificate
SKILLS
Soft Skills:
Written and verbal communication
Determination
Creative
Team work and collaboration
Decision making
Hard Skills:
Configuration Management
Assign passwords and database access
Software Troubleshooting
Technical Support
Accounting
MS Office
References
Ernst & Young Tel: +254-**-*******
Certified Public Accountants
Kenya Re Towers Email: ****@**.**.***
Upper Hill
Off Ragati Road
P.O Box 442**-*****
Nairobi GPO, Kenya
Erick Kipngeno Siele,
Co-ordinator- Business Programs,
St Paul's University, P. O. Box 00217 Private Bag Limuru
Church House 1st Floor, Moi Avenue
******@***.**.**
Onesphore Ngabo
St. Paul’s University, P. O. Box 00217 Private Bag Limuru
******@***.**.**
Susan Wahito Ndung’u
St. Paul’s University, P. O. Box 00217 Private Bag Limuru
*******@***.**.**
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