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Engineer Web Developer

Chiswick, Greater London, United Kingdom
December 31, 2020

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P Marengo Cafaro

Telecommunications Engineer



** ******* ***. ******.

Sw18 1HZ





Avaya Voice Portal


Cisco switch and routing

Cisco 6500 switches

Cisco 2900 switches

Telecommunications repair

Telecommunications equipment

UNIX IT platform

Network architecture design


Supporting VoIP

Network General Sniffer

Avaya Communication Manager

Hardware installation and configuration


Project leadership

DataPower XI50 Integration Appliance

Microsoft Windows NT IT platform

Client/server IT platform

Licensed and unlicensed wireless


Inter-Tel voice system

Sur-Gard System III Alarm Receiver

Network field installations

Cisco CatOS switches

Voice and data cabling installation

Microsoft Office Suite

CSS 11500 content switches

Google Docs

FCC licensing

Load generators

Log files

Advanced knowledge of PHP

Advanced knowledge of C and C++

Programming documentation

Shell scripting

Data Management

Performance and scalability optimization





Telecommunications Engineer with superior technical understanding of cellular technologies, wireless core network infrastructure and IP networking. Extensive background in administration and support of office PBX and voice messaging systems. Experience troubleshooting issues at user level as well as phone system programming.

Degree-qualified Telecommunications Engineer specializing in optical and ethernet transmission networks.

Talented Telecommunications Engineer with experience delivering leadership and guidance in development and operation of innovative technology programs and systems for customers. Broad background in voice and data systems, infrastructure and secure technology.

Proficient Telecommunications Engineer with broad-range national and international experience in voice and data network support and installation. Creative customer service during catastrophic events. Strong process management skills with outstanding ability to streamline implementations, configurations and operations.

Detail-oriented Telecommunications Engineer with focus on storage and virtualization and proven leadership ability. Expert in Software and Type equipment with training in Tool use. Professional and reliable worker known for superior Type knowledge.

Talented Telecommunications Engineer applying Number years of professional skills in support of corporate telecommunications infrastructure. Extensive knowledge of Avaya, ATT, Cisco and Brand voice and data technologies.

Telecommunications Engineer with extensive background in telephone and data systems. Major strengths include, troubleshooting and repairing PBXs, voicemail systems, PC networking and IP networks. Incredibly hardworking and dedicated employee with expertise in Area of expertise demonstrated across Number years of industry performance.

Meticulous Telecommunications Engineering Specialist with Number years of experience. Gifted in both technical troubleshooting and customer service to deliver exceptional user support. Team-player consistently praised for Skill abilities.

Multi-talented Job Title consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Senior Job Title and outstanding performer in Skill and Skill within Industry. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of Type business. Recognized for inspiring management team members to excel and encouraging creative work environments.

Diligent Communications Technician successful in Area of expertise and Area of expertise. Over Number years of hands-on experience working as a Job title for Industry businesses. A strong team player with the ability to work with little to no supervision.

Goal-oriented Web Developer with strong commitment to collaboration and solutions-oriented problem-solving. Use various web design software to develop customer-focused websites and designs. Committed to high standards of web design, user experience, usability and speed for multiple types of end-users. Successful at maintaining customer satisfaction through effective customer support.

Innovative and proactive Job Title successful developing elegant, groundbreaking website and application designs for demanding clients.

Solution-driven professional excelling in highly collaborative work environment, finding solutions to challenges and focused on customer satisfaction. Proven experience developing consumer-focused web sites using HTML, CSS, JQuery, PHP and Java.

Work History

2017-02 - Current

Telecommunications Engineer

Citibank, Miami, Florida. United Estates

Ran and analyzed call processing flows and traffic studies to determine optimum configurations.

Initiated improvements to operational efficiency of network.

Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.

Worked closely with network administrators and server engineers to deliver quality service.

Established data security plan and robust data recovery strategies.

Installed, maintained and supported VoIP applications.

Maintained appropriate environmental conditions in telephone equipment rooms.

Identified service improvement opportunities.

Fielded stressful calls while entering information into computer aided dispatch system for police, fire and emergency medical services personnel dispatch.

Coordinated installation of new users and relocations of existing users.

Monitored overall network performance.

Adapted and modified standard techniques, procedures and criteria to solve complex problems.

Analyzed and interpreted complex data from multiple sources.

Performed day-to-day monitoring, management, administration and support of alarm systems.

Identified poor quality lines and underutilized circuits.

Performed telecommunication and networking business evaluations.

2016-07 – 2017-01


Cyberlinetechnology, Miami, Florida. United States.

Debugged and modified Type software components.

Supervised team of Number technologists on $AmountM software development project to upgrade Software quality management system.

Designed and implemented Type application for network traffic monitoring system.

Wrote highly maintainable, solid code for Software system, forming core framework and earning consistent praise from subsequent developers since initial version.

Reviewed and approved engineering, product and project scope documents prior to delivery.

Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.

Wrote Software applications in Type architecture for Type industry.

Wrote and implemented Type scripts to enhance user experience and integrated scripts with CMS.

Designed Type-based multi-threaded admin web applications.

Drafted comprehensive Type reports to document bugs and design flaws.

Maintained existing applications and designed and delivered new applications.

Worked effectively with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance.

Wrote virtualization apps using Type language to automate virtual machine orchestration.

Prepared detailed reports Timeframe on updates to project specifications, progress, identified conflicts and team activities.

Strengthened developmental methodologies by introducing Type code quality document.

Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks.

Contributed to Type codebase used in automated deployment of software on multiple virtual machines.

Performed regression and system-level testing to verify software quality and function prior to release.

2015-01 - 2016-06

Telecommunications Engineer

EQUANT, Miami, Florida. United Estated.

Performed telecommunication and networking business evaluations.

Initiated improvements to operational efficiency of network.

Identified poor quality lines and underutilized circuits.

Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.

Worked closely with network administrators and server engineers to deliver quality service.

Designed, installed and maintained organization's telephony network.

Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.

Maintained documentation for all telecommunication systems, including equipment inventory and floor plans.

Established data security plan and robust data recovery strategies.

Identified service improvement opportunities.

Ran and analyzed call processing flows and traffic studies to determine optimum configurations.


2016-06 - 2017-06

Associate in Electronics Engineering Technology: Web Programmer

Universidad Central De Venezuela - Caracas Venezuela

2007-09 - 2012-07

Bachelor of Engineering Technology: Telecommunications

Universidad Nacional De La Fuerza Armadas - Caracas Venezuela

2016-08 - 2017-11

Bachelor of Engineering Technology: Network And System Administration

CISCO - SAN Diego California


Cisco Certified Network Associate (CCNA)

CompTIA Network+





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