Manager Store

Angela Ford

Finance Director Antwerpen Auto World

Washington, DC 20020

************@*****.***

443*820*7266#202*560*7507

Success-oriented financial services professional with 20 years in field of automotive financing exemplified by a positive attitude and a steady increase in responsibility. Customer-satisfaction focused/Results-motivated: Excellent written and oral communication skills. Interact with people of diverse backgrounds. Team player with the ability to work independently on multiple assignments and under pressure. Creative problem solver: Seek out financing opportunities for clients with blemished credit histories. Provide advice to clients on steps to correcting credit problems.

#readytowork

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assistant Store Manager

Mr. Tire Auto Service Centers - Rockville, MD

August 2019 to Present

Help customer with there service needs, Do paperwork to close store and follow up with customers about their automotive service needs

Service advisor

Reedman Toll Nissan - Washington, DC

February 2018 to August 2018

Nissan service advisor

Finance Director Antwerpen Auto World

Antwerpen Auto World - Randallstown, MD

December 2011 to March 2012

Responsibilities

all the duties of the Finance Director

Service advisor waldorf Volkswagen SUBARU WALDORF md Volkswagen SUBARU WALDORF

October 2009 to August 2011

Helping all customers with their service needs, explaining the service charges and what work need to be done and why!

Loan Officer Greenway Financial

GREENWAY FINANCIAL - Falls Church, VA

April 2004 to January 2009

part-time)

Finance Manager

Southern Automotive Group - Waldorf, MD

October 2004 to November 2007

All duties of the finance office from going over there credit issues to help them with monthly payment and getting the deals to the bank and funded.

Loan Officer

Secondary Finance Dan air Investment - Greenbelt, MD May 2003 to April 2004

Help customers get ready to go to closing on their need home or refinance their current home. Getting all documents to the lender and all bills payed off before closing Director

Henry Gay Auto Group - Laurel, MD

July 2001 to May 2003

All duties of finance office

Finance Director Simmons Select Auto

Simmons select auto sales - Bowie, MD

March 2000 to March 2001

Getting new banks to work with a independent dealership. Keep the banks happy that we had a deals clean and getting them funded so the dealership could keep running. Finance Manager Rosenthal Nissan

Mazda Tyson's Corner

September 1999 to March 2000

VA

Secondary Finance Manager Rosenthal Toyota

Rosenthal Toyota - Lanham, MD

January 1995 to September 1999

Relevant Skills & Training

Georgia peace officer

Significant knowledge of mortgage loan financing including preparation of loan packages for lenders, initial credit interviews and loan status update meetings with clients. Personal computer skills including Cobol, WordPerfect, Lotus Office, TMO-Loan System and RUMBA Office for Netware

Finance and Insurance Course through Rosenthal Toyota Education

High school or equivalent

Friendly High School - Fort Washington, MD

June 1988

Skills

• Reynolds & Reynolds Doc Pad

• Sales

• Communications

• Marketing

• Salesforce

• retail sales

• Dealership Experience

• Service Writing

• English

• Management Experience

Certifications and Licenses

Driver's License

Assessments

Customer Focus & Orientation — Highly Proficient

August 2019

Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share_to_profile/7a5a1f1aaec96dcb576f35fead1fb055eed53dc074545cb7 Service Advisor - Experienced — Proficient

October 2019

Assesses personality traits that are important for sales roles. Full results: https://share.indeedassessments.com/share_to_profile/ b8128d8d7e9f51fcab9b9a76146d2687eed53dc074545cb7

Customer Focus & Orientation — Proficient

September 2019

Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share_to_profile/1e99e177fae411a8623b1b29e1bd1fafeed53dc074545cb7 Personality: Hard-Working — Completed

May 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: https://share.indeedassessments.com/ share_to_profile/220edb2ffd2f827e6553f92664bd7509eed53dc074545cb7 Vehicle Maintenance — Familiar

July 2019

General vehicle maintenance inspections and minor repairs. Full results: https://share.indeedassessments.com/ share_to_profile/4f94990dce5a071dbf3053fa2cad70fdeed53dc074545cb7 Logic & Critical Thinking — Familiar

July 2019

Using logic to solve problems.

Full results: https://share.indeedassessments.com/share_to_profile/ d582b651f699a5dc0d5d6639c3a9ea4feed53dc074545cb7

Sales Skills: Influence & Negotiation — Completed

July 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: https://share.indeedassessments.com/ share_to_profile/47f74f09206ba82895f36e7588809b61eed53dc074545cb7 Management & Leadership Skills: Impact & Influence — Proficient July 2019

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: https://share.indeedassessments.com/ share_to_profile/418cdf16066014581af2d7b46800a9a6eed53dc074545cb7 Customer Focus & Orientation — Completed

May 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share_to_profile/66bf87cd2190216ed98968d9cbb666d0eed53dc074545cb7 Organizational Skills — Familiar

April 2019

Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: https://share.indeedassessments.com/ share_to_profile/9d74b231d3423a7d1b30a261e372d537eed53dc074545cb7 Management & Leadership Skills: Planning & Execution — Proficient May 2020

Planning and managing resources to accomplish organizational goals. Full results: https://share.indeedassessments.com/ share_to_profile/846ade94b245a1d669e8e1c5dbae4b06eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

New iPhones number 443-***-****

Contact this candidate