Daniel Shapiro
https://www.linkedin.com/in/shapirodan/
Forest Hills, NY 11375
adi22n@r.postjobfree.com
Professional Summary
Over 5 years of hands-on knowledge of Information Security principles and operational support
Possess extensive experience performing third-party risk assessments and risk management principles and practices
15+ years of EMC/HP/NetApp SAN administration experience including large scale enterprise-wide support and upgrade projects
25+ years of Data Center deployment and management including power, cooling, network and cabling infrastructure
Proven expert in Virtualization Products, SAN, and Fiber Switches in global financial institutions
Experience in overseeing large scale projects, developing and implementing IT policies, and architecting strategic Virtualization, SAN, Backup and Disaster Recovery plans
Technical Expertise
Hardware SAN, NAS, HP 3PAR T400/8440, StorageWorks EVA 8100/4400/6550, Cisco MDS 9000 Switches, EMC Clariion, VNX, VNX2, RecoverPoint, Brocade Fiber Channel Switches, HP Proliant, HP c7000 Blade Center and Blades, Quantum i500, i6000, DXi deduplication appliances, Datacenter: Power and Cooling design and operations. Hyperconverged systems: Nutanix, Cisco UCS switches and servers.
Software HP 3PAR StoreServ OS, EMC Unisphere, PowerPath, HP CommandView, RSM, Storage Essentials, Cisco DCNM, Cohesity, Rubrik
OS VMware ESXi 5.5/6.0/6.5, RedHat KVM, Microsoft Windows 2008/2012/2016, RHEL 5/6/7
Industry certifications and recognitions
EMC World 2014 Presenter
DELL/EMC Proven Professional 2013
COMMVAULT System Engineer 2013
COMMVAULT System Support 2013
Experience
Bank of New York Mellon, NY 5/2020 – present
Cyber Recovery Engineer - Consultant
Maintain IS controls and policies to assure compliance with applicable regulatory and legal requirements as well as good business practices
Participate in enhancement of IS Privacy compliance program
Identify and mitigate system vulnerabilities based on risk and impact
Involved in developing, maintaining, and updating Plans of Actions, and Milestones (POA&M) in order to identify system weaknesses, mitigation, and timelines for applying corrective actions
Certify to government Authorizing Officials (AOs) that the requirements and procedures listed within the security plan are in accordance with contractually imposed regulations (NISPOM, NIST SP 800-53, DAAPM, JSIG, etc.)
Engaged in PoC of Cohesity and Rubrik Cyber Recovery products
Installed, troubleshoot and finetuned both products on Cisco UCS platform
Finetuned and managed Cisco MDS switches
Performed multiple upgrades and maintenance of Cisco UCS server farm
Created multiple test recovery scenarios spanning across various bank’s environment both virtual and standalone
Wrote test YN37-V86CGZ-M4AEYN37-V86CGZ-M4AEYN37-V86CGZ-M4AEYN37-V86CGZ-M4AEYN37-V86CGZ-M4AEYN37-V86CGZ-M4AEYN37-V86CGZ-M4AEYN37-V86CGZ-M4AErecovery cases for VMWare, SQL, Oracle, DB2, and Cloud platforms
Integrated Cohesity and Rubrik products with NetApp, Hadoop, and MongoDB environments
Ensure systems are operated and maintained in accordance with the Security Plan and government issued Authorization to Operate (ATO)
Prepare and maintain security operating procedures and associated documentation
Ensure audit records are collected and analyzed
Allocate storage to hosts from Unity, VNX using UNISPHERE
Monitor health, performance, and utilization of multiple VNX and Unity frames
Configure Fast Cache and Fast VP as well as storage pools
Implemented procedures for configuration, layout and performance tuning of storage infrastructure components
Create best practices and take charge of build decisions, infrastructure and systems software design on larger, more complex systems to achieve strategic objectives
Document response and resolution processes for team compliance; develop training content to educate junior staff
Provide L3 ( Highest level ) of technical support by handling systems-related issues
Automate monitoring and other workflow processes to increase efficiencies for projects and operations
Built, administered, maintained Vmware ESXi 6.0, and 6.5
Administered and troubleshoot multiple vCenters
Built, troubleshoot and fine-tuned multiple VMs and physical servers using Windows 2016, 2012,
Created automation scripts to run data protection on DB environments
Created runbooks, business diagrams and procedural documents
Hosted web based technical presentations, QA sessions and group meetings for bank employees
Credit Agricole New York, NY 9/2019 – 3/2020
Project Leader - BCP/DRP/IS Reconstruction Team - Consultant
Engineered an EMC DataDomain based solution that drastically improved recovery from cyber-attacks across the bank
Redesigned Backup infrastructure improving RTO/RPO and achieved significant operational budget savings
Managed server backups utilizing Veritas Net Backup
Provided user account management and account and group policy management
Performed network troubleshooting to isolate and diagnose common network problems
Provided Windows technical design leadership and subject matter expertise for an agile development team
Was in charge of Windows 10 image creation, documentation and testing
Engaged in leading Information Services Policy Programs
Developed, maintained, and oversaw the system security program and policies for their assigned facility or area of responsibility
Ensured compliance with current government security policies, concepts, and measures when working with stakeholders to design and develop new systems
Developed and implemented an effective system security education, training, and awareness program for bank’s employees
Maintained a working knowledge of system functions, security policies, technical security safeguards, and operational security measures
Performed a study of the current environment, business processes, and existing cyber-recovery procedures across various Network, SAN, Databases, and Security systems
Managed multiple vendors, worked with budgets
Conducted training prior to implementing new operational procedures, architecture changes, and updated integration plans to internal production teams
Ectaco Inc, Astoria, NY 12/2017 – 9/2019
Enterprise Architect – Consultant
Designed and implemented company-wide VPN solution
Provisioned VPN users and assigned access controls
Prepared system security reports by collecting, analyzing, and summarizing data and trends; presented reporting for management review
Determined security requirements by evaluating organization mission and requirements
Researched information security standards
Conducted system security and vulnerability analyses and risk assessments
Performed ongoing HP EVA to HP 3PAR storage migrations as part of decommissioning EOL EVA arrays
Managed multiple HP 3PAR SAN units by provisioning and deprovisioning LUNs, resize volumes, aggregate disks, ensure storage capacities at the proper tier are made available to customer on time
Designed and managed advanced storage array functionality: FAST allocation, FAST Cache, Dynamic and Adaptive Optimization, ets as well as multiple snapshots
Developed SAN reports to indicate storage performance, capacity, usage, cost, etc
Performed hands on management of multiple Cisco MDS switches by zoning hosts to storage, creating vSANs, troubleshoot connectivity issues, performing switch OS updates
Applied Firmware updates and OS specific driver updates on HP ProLiant DL and c7000 series servers on periodic basis as per HP best practice
Managed multiple production servers employing in-depth knowledge of MS Windows OS’s including use of embedded virtualization technologies, clustering technologies, multi-home networking, routing, performance tuning and troubleshooting
Managed backup, data retention and recovery of data on storage subsystems using Veritas Backup Exec
Created company Run-books, procedural manuals and various technical documents and Visio diagrams for all infrastructure related services
Participated in proof of concepts to assist in defining technology direction enabling business strategy
Created and implemented OS migration plans from Windows 2003/2008 to Windows 2012/2016
Lead company-wide DR Planning effort with integration of Compute, Storage, Network and Application resources considering pre-defined RTO/RPO to realize SLAs
Lead a team of technicians to complete Windows 10 rollout on 1000+ Desktops (HP and DELL)
Managed company’s hyperconverged infrastructure and advised on best practices
Developed and monitored trending and analysis for hyperconverged infrastructure capacity planning
Educated Data Center staff on effective methods of troubleshooting, ensuring the best practices and procedures are being followed
Provided leadership, motivation and supervision of Data Center teams, encourage knowledge-sharing, collaboration, and best-practice adherence among team members
FEDERAL RESERVE BANK OF NEW YORK, New York, NY 10/2016 to 12/2017
Storage Engineer IV – Consultant
FRBNY/KeyPoint Level 2 clearance
Working knowledge of ITL processes, specifically Incident Management, Change Management, Problem Management
Performed periodic performance reporting to support capacity planning
Identified testing risks and contributed to the overall management of project and risk plans
Performed multiple SAN migrations from HP 3PAR T400 to HP 3PAR 8440 involving RedHat, Solaris, and Windows hosts
Discovered and troubleshot a major bug in HP 3Par Inform OS which lead to an OS upgrade of multiple 3PAR units and a procedural change in the way storage is presented to RHEL Clusters
Developed and documented operational procedures (runbooks) to perform multiple host migrations from Cisco MDS 9506 to Cisco MDS 9706
Developed and documented operational procedures (runbooks) to perform host based storage migrations on RHEL 5/6/7 and RedHat KVM hosts
Performed multiple online host migrations from Cisco MDS 9506 to Cisco MDS 9706
Troubleshot multiple operational issues with Cisco 9706 switches and Fabric Manager, Device Manager, and DCNM
Created zones using Soft Zoning and Hard Zoning according to the and monitor the fabrics for better performance
Monitored Inter Switch Links
Troubleshoot and resolve multiple slow drain issues
Troubleshoot zoning and connectivity issues between hosts and SAN storage
Developed enterprise standards to ensure compatibility and integration of multi-vendor platforms
Analyzed functional requirements, translated them into respective technical specifications and further mapped to possible implementation options
Performed environment capacity planning, system optimization and tuning to meet specified performance expectations
Assisted Project Managers, Technical Leads and Architects with project scope, estimation, timelines, dependencies and distribution of tasks
Interacted with Bank Information Security and Audit teams to ensure that proposed system solutions adhere to FRS policies and standards.
BANK OF NEW YORK MELLON, Jersey City, NJ 8/2016 to 10/2016
Migration Engineer – Consultant
Oversaw a migration project between multiple IBM XIV and EMC VMAX SAN units
Created a set of operational procedures (runbooks) for the staff to complete migrations between 2 storage systems on Microsoft 2003/2008/2012 clusters
Proposed, designed, documented and implemented solutions for system infrastructure and interface components using the “best-of-breed” approach
Facilitated operational knowledge transfer - provide 3rd level support of the implemented solutions and train bank’s Data Center operations teams
Worked with separate Data Center operations teams to adopt new technologies by identifying and implementing improvements in operations, policies, processes, procedures, and technologies.
Monitored and managed NetApp Storage Infrastructure
Handled Storage allocation and de-allocation to Servers utilizing NetApp Cluster and 7 mode
UNITED NATIONS FEDERAL CREDIT UNION, Long Island City, NY 1/2006 to 3/2016
Senior Network Engineer (Storage and VMWare SME) 1/2012 to 3/2016
Performed multiple data migrations between HP EVA and Clariion to VNX/VNX2 storage arrays
Conducted vendor product evaluation and performance features/functionality testing of Hyperconverged and Next Level Software Defined Network technologies: Nutanix, Tintri, Tegile, Pure Storage, EMC Scale IO, etc.
Led company-wide initiative of reducing servers sprawl by retiring multiple physical servers performing P2V OS migrations achieving significant operational efficiencies and cost savings of over $100,000
Upgraded multiple standalone ESX 4.x hosts to ESXi 5.5 clusters and consolidated multiple dispersed ESX/ESXi clusters with individual vCenters to a unified environment
Led a team of engineers that developed various SAN Replication Solutions using Snapshots, EMC RecoverPoint, and Controller Based Continuous Replication across multiple sites which drastically reduced RPO/RTO of the entire company’s operations
Achieved expert level of understanding in virtualization concepts such as distributed switches, virtualized storage, snapshots and vMotion, Vmware Security, monitoring and performance troubleshooting
Enhanced ESXi infrastructure following VMWare hardening guides that allowed the company to pass multiple PCI Audits
Continuously optimized VM infrastructure by identifying inactive or overprovisioned VMs using VMware vRealize Operations
Provided L3 engineering and problem resolution support for critical SAN/Virtualization issues
Developed and maintained budget, schedule, and implementation timeline for multiple EMC VNX/VNX2 installations and upgrades
Network Engineer (Storage SME) 1/2010 to 1/2012
Performed risk assessments and developed data migration strategies for decommissioning of HP EVA SAN
Developed, and implemented design policies, procedures and programs including a near-zero downtime process of migrating Windows and SUN hosts between two SANs separated over 100km
Analyzed trends in terms of leading technology, assessed company’s needs for upcoming SAN restructuring and multi-tiering implementation for production and DR Data Centers
Proposed and implemented a Wide Storage Area Network solution by merging Production and DR fabrics which enabled the company to meet a strict deadline in rolling out a major banking application
Acted as Project Manager for yearly SAN code upgrades that involved the vendor and over 50 IT engineers and business users to ensure successful implementation
SAN Administrator 1/2006 to 1/2010
Defined Storage System Specifications, architecture, and strategic directions for 1+PB SAN and NAS in an Enterprise Wide Area multi-vendor SAN (HP EVA, EMC Clarrion, VNX, VNX2) and 500+ FC Ports
Provided hands-on architectural expertise in directing and training other IT Engineers
Led the Storage and Data protection team in the implementation of LTO-4 Tape Encryption project
Proposed and implemented a dedicated backup network which resolved backup latencies
Supported and expanded Commvault infrastructure with new Disk-to-Disk-to-Tape architecture that decreased backup window by 1000%
Proposed and architected HP Bladed solution
TGC GLOBAL, INC., New York, NY 6/2004 to 1/2006
SAN Architect (Consultant)
Architected and implemented new FC fabric design which resolved major access bottlenecks, eliminated “SAN islands” and enabled the company to do fiber based Enterprise-wide backup across multiple heterogeneous SANs
Provided SAN startup services for the client: Installed, configured and troubleshot HP EVA5000 SAN connected to multiple UNIX (SUN) and clustered Wintel hosts; performed FC switches configurations including fabrics merge, Zoning, Firmware upgrades, and setup of ISLs
Managed $3+ million roll out of new SANs, servers and backup solutions at client’s new headquarters ensuring that the project met applicable industry standards and satisfied management’s expectations
Proposed and implemented Data Center power distribution solution
Thoroughly documented SAN environment and created set of operating and troubleshooting procedures; presented solution diagrams and designs to the client’s top management
MODELS.COM, New York, NY 3/2002 to 6/2004
IT Operations Manager
Oversaw day-to-day Data Center operations including help desk, server, SAN and North American WAN (multiple ROBO sites) support in 24x7 environments
Led the project of implementing a new SAN in a DR Data Center involving evaluation of Compaq StorageWorks EVA and EMC/DELL CLARiiON technologies
Supervised implementation of server maintenance process, OS upgrades and security procedures
Created detailed documentation covering disaster recovery procedures and day-to-day operations
MERRILL LYNCH, New York, NY 10/1999 to 2/2002
Team Leader, Direct Markets/ETS SAN/Wintel Team 3/2001 to 2/2002
Managed a team of 4 IT engineers ensuring high level of customer satisfaction
Greatly improved Merrill Lynch’s Post Trade System by designing, building and supporting a NT based database consisting of 12 clustered Compaq servers connected to a highly redundant Compaq ESA12000 SAN
Supported over 850 production NT and Windows 2000 servers distributed across 3 Data Centers and improved overall reliability and availability of over 100 servers
Installed Windows 2000 cluster servers utilizing EMC and Hitachi SAN solutions
Configured and supported 10 Brocade Silkworm 2800 fiber switches
Assistant Vice President, ETS 10/1999 to 3/2001
Installed and performed troubleshooting functions on storage area networks based on Compaq StorageWorks ESA12000 and RA8000 units and Brocade fiber switches
Designed, implemented and documented various server environments utilizing highly redundant links to SAN, enabled the company to retrieve 100% of the business critical data from the facilities affected by events of 9/11
Built over 80 production NT servers and provided 24x7 support of over 600 servers achieving near 100% uptime
Provided third-level support and troubleshooting services of various network and NT issues
TIME WARNER CABLE OF NEW YORK CITY, New York, NY 4/1998 to 10/1999
Education
B.S., Information Systems, Pace University, New York, NY 1998