SKILLS
• Well-knowledge in customer service to continuously
established customer satisfaction.
• Driven and with enthusiasm to work with passion
• Creative, Hardworking, Flexible and Responsible with a dynamic spirit for self-possible improvements
• Willing to be trained under minimal supervision
RAYMUND
LIBAO
PROFILE
Having over twelve years experienced
in the hospitality industry, my goal is
to further myself in my career, and to
develop my skills and knowledge and
be an exemplary manager and team
leader. I am a confident, strong and
exceed on challenges. I believe that
communication, training, and
organized is key to a successful
workforce, and to serve as I would like
to be served is my moto for guest
satisfaction.
ADDRESS
121 Bala interior, Barangay San
Antonio, Luisiana, Laguna
NATIONALITY
Filipino
RELGION
Roman Catholic
LANGUAGES SPOKEN
English
Tagalog
Basic Arabic
WORK EXPERIENCE
SHANGHAI ME, DIFC, Dubai International Financial
Centre
ASSISTANT RESTAURANT MANAGER January 2020 – March
2020
• Recruiting, training and supervising staff
• Ensuring compliance with licensing, hygiene and health and safety promoting and marketing the business
• Making improvements to the running of the business and developing the restaurant.
Gaucho Dubai, DIFC, Dubai International Financial
Centre
RESTAURANT MANAGER January 2018 – December 2019
HEAD TABLE HOST November 2015 - December 2017
HEAD RECEPTIONIST May 2013 - November 2015
• Recruiting, training and supervising staff
• Ensuring compliance with licensing, hygiene and health and safety promoting and marketing the business
• Overseeing stock levels
• Ordering supplies
• Producing staff rotas
• Handling customer enquiries and complaints
• Assessing and improving profitability
• Setting targets
• Making improvements to the running of the business and developing the restaurant.
Leil Nhar – Lebanese Restaurant Dubai U.A.E
SUPERVISOR August 2011- February 2013
• Handling people by being responsible for the whole operation of the restaurant and ensure smooth operation in outlets. • Treat the customer in a meritorious way.
• Check if they are enjoying the meals and take necessary actions to correct any problems.
• Taking Food and Beverage orders and explaining how various menu items are prepared.
EDUCATION
Colegio De San Pascual Baylon
Obando Bulacan, Philippines 1995 –
1999
CONTACT
PHONE:
EMAIL:
adi1yi@r.postjobfree.com
ZOOM:
adi1yi@r.postjobfree.com
WHATSAPP:
CHARACTER REFERENCE
Daniel James Thomas
Hells kitchen Dubai,
Blue water island
Mobile; 050-***-**** Pairs
• Conduct theoretical and hands on training for the newly join staff.
• Giving daily briefing for the staff before the operation starts
• Assigned to do the staff duty roster, monthly inventory and ordering of stocks.
• Handling advance reservation and waiting list.
Zaatar W Zeit - Lebanese Restaurant
HEAD WAITER October 2008 – August 2011
• Responsible for the shift operation of the restaurant.
• Following the sequence of service in a restaurant
• Check with the guest if they are enjoying their dining experience and take actions to correct any problems.
• Stocking service area with supplies such as coffee, food condiments, tableware and linens.
• Conducting theoretical and hands on training for the newly joined staff and making sure that they are following company’s standard rules and regulations.
• Cashiering
Gulf Royal - Chinese Restaurant Riyadh, KSA
HEAD WAITER ; RECEPTIONIST. July 2005 – September 2007
• Assigned to serve Amir’s and Amara’s, Royal Family and other diplomat people.
• Handling advance reservations, phone calls.
• Responsible in restaurant operations.
• Ensuring guest satisfaction and take actions to correct any problems.
TRAININGS AND SEMINARS
• Fire and Safety September 10 2019
• WSET Dubai U.A.E April 19 2019
• Training and Basic Food Hygiene Awareness Dubai U.A.E March 31 2019
• Work Climate Committee Member Dubai U.A.E
January 17 2011
• Train the Trainers Workshop Dubai U.A.E
October 24-26 2010